Olivetti Explora 200 Bedienungsanleitung

Web Cash

Explor@ 200-300

SERVICE MANUAL

Code XZAC3273

PUBLICATION ISSUED BY:

Olivetti S.p.A.

Documentazione

77, Via Jervis - 10015 Ivrea (Italy)

Printed in Italy at:

WARNING!

D Danger of explosion in the case of replacement with a different non-compliant type.

Replace the batteries following the instructions provided.

INDEX

1. OVERVIEW................................................................................................................................................ 1-1

1.1 INTRODUCTION............................................................................................................................. 1-1

1.2 THE SYSTEM.................................................................................................................................. 1-2

1.2.1 System – Front panel....................................................................................................... 1-3

1.2.2 System – Rear panel........................................................................................................ 1-3

1.2.3 System – View of the inside............................................................................................. 1-4

1.2.4 System – Full view ........................................................................................................... 1-5

1.3 MOTHERBOARD ............................................................................................................................ 1-7

1.3.1 Motherboard connectors .................................................................................................. 1-8

1.3.1.1 Block diagram of motherboard connectors .................................................... 1-9

1.3.2 Motherboard jumpers ..................................................................................................... 1-10

1.3.2.1 Jumper JP1 – Compact Flash Master/Slave Setting ..................................1-10

1.3.2.2 Jumper JP5 – CMOS Operating Mode Setting...........................................1-10

1.3.2.3 Jumper JP9 – Power Mode Setting............................................................. 1-10

1.3.2.4 Jumper JP10 – CPU Frequency Setting...................................................... 1-10

1.3.2.5 Jumpers JP7 – JP8 – CPU Voltage Setting.................................................1-10

1.3.2.6 Jumper JP6 – LCD ID Setting......................................................................1-11

1.4 FRONT PANEL I/O BOARD.......................................................................................................... 1-12

1.4.1 Front panel I/O board connectors .................................................................................. 1-12

1.5 REAR PANEL I/O BOARD ............................................................................................................ 1-13

1.5.1 Rear panel I/O board connectors................................................................................... 1-13

1.5.2 Jumpers rear panel I/O board ........................................................................................ 1-14

1.5.2.1 Jumper JP1 – COM1/COM2/ Cash Drawer DC Power Setting ...................1-15

1.5.2.2 Jumper JP2 – COM3/COM4/ DC Power Setting ......................................... 1-15

1.5.2.3 Jumpers JP3 – JP4 – USB DC Power Setting............................................. 1-15

1.6 TOUCH SCREEN BOARD............................................................................................................ 1-16

1.6.1 Touch screen board connectors..................................................................................... 1-16

1.7 INVERTER BOARD....................................................................................................................... 1-16

1.7.1 Inverter board connectors ..............................................................................................1-16

1.8 BADGE READER (FIELD OPTION).............................................................................................. 1-17

1.8.1 Badge reader board ....................................................................................................... 1-17

1.8.2 Badge reader board connectors..................................................................................... 1-17

1.9 TECHNICAL DATA........................................................................................................................ 1-18

1.10 TROUBLESHOOTING................................................................................................................... 1-20

1.10.1 System errors................................................................................................................. 1-20

1.10.2 Peripheral errors............................................................................................................. 1-21

1.11 CONTROL PROCEDURES........................................................................................................... 1-23

1.11.1 Hard Disk control............................................................................................................ 1-23

1.11.2 Power supply control...................................................................................................... 1-25

1.11.3 RAM control.................................................................................................................... 1-26

2. INSTALLATION......................................................................................................................................... 2-1

2.1 INTRODUCTION............................................................................................................................. 2-1

2.1.1 General warnings............................................................................................................. 2-1

2.2 UNPACKING THE SYSTEM ........................................................................................................... 2-1

2.3 INSTALLATION OF THE HARDWARE...........................................................................................2-2

2.3.1 Rear panel........................................................................................................................ 2-2

2.3.2 Front panel....................................................................................................................... 2-2

2.4 INSTALLATION OF THE CUSTOMER DISPLAY (FIELD OPTION) .............................................. 2-3

2.5 INSTALLATION OF THE BADGE READER (FIELD OPTION)....................................................... 2-4

XZAC3273 Service Manual III

2.6 INSTALLATION OF THE SECOND DISPLAY (FIELD OPTION).................................................... 2-5

2.7 BIOS ................................................................................................................................................ 2-6

2.8 INSTALLATION DRIVER................................................................................................................. 2-6

2.8.1 List of available drivers..................................................................................................... 2-6

2.9 UTILITY............................................................................................................................................ 2-8

2.9.1 Cash drawer controller test utility..................................................................................... 2-9

2.9.2 M.S.R Card Reader Utility – Test program .................................................................... 2-10

2.9.3 Customer pole display.................................................................................................... 2-14

3. PART DISASSEMBLY/REASSEMBLY.................................................................................................... 3-1

3.1 INTRODUCTION............................................................................................................................. 3-1

3.2 REMOVAL OF THE REAR COVER................................................................................................3-2

3.3 REMOVAL OF THE HARD DISK ....................................................................................................3-4

3.4 REPLACEMENT OF THE POWER SUPPLY UNIT........................................................................ 3-5

3.5 REPLACEMENT OF THE CD-ROM PLAYER ................................................................................ 3-7

3.6 REPLACEMENT OF THE RAM ......................................................................................................3-8

3.7 REPLACEMENT OF THE CPU....................................................................................................... 3-9

3.8 DISASSEMBLY OF THE MOTHERBOARD.................................................................................. 3-10

3.9 REPLACEMENT OF THE TOUCH SCREEN BOARD.................................................................. 3-14

3.10 REPLACEMENT OF THE INVERTER BOARD ............................................................................ 3-15

3.11 REPLACEMENT OF THE I/O BOARD (BACK)............................................................................. 3-16

3.12 REPLACEMENT OF THE I/O BOARD (FRONT).......................................................................... 3-17

3.13 REMOVAL OF THE LCD DISPLAY AND OF THE TOUCH SCREEN ......................................... 3-19

3.14 REPLACEMENT OF THE LOUDSPEAKERS............................................................................... 3-28

3.14.1 Replacement of the loudspeakers Explor@ 200............................................................ 3-28

3.14.2 Replacement of the loudspeakers Explor@ 300............................................................ 3-29

3.15 REMOVAL OF THE BADGE READER (FIELD OPTION)............................................................. 3-31

3.16 DISASSEMBLY OF THE BADGE READER BOARD ................................................................... 3-32

IV XZAC3273

FOREWORD

This manual is intended for technicians responsible for installing and servicing Explor@ 200-300 systems. It

provides all the information necessary for correct product maintenance.

SUMMARY

This manual comprises the following chapters.

• Chapter 1 provides general information about the system.

• Chapter 2 describes the installation procedures.

• Chapter 3 describes the disassembly and reassembly operations necessary to service the product.

PRE-REQUISITES

The approach to the topics covered in this manual requires knowledge of similar products.

REFERENCES

Spare parts catalogue Explor@ 200 - code XZAC1339

Spare parts catalogue Explor@ 300 - code XZAC1341

Explor@ 200 Product Support Plan – code XZAC1340

Explor@ 300 Product Support Plan – code XZAC1342

DISTRIBUTION: General

FIRST EDITION: July 2006

XZAC3273 Service Manual V

VI XZAC3273

XZAC3273 Service Manual 1-1

1. OVERVIEW

1.1 INTRODUCTION

The system described in this manual is a web cash able to operate as stand-alone or integrated in complex

architectures.

The main requirements of the reference environment include high level customization of retail and

management activities and, generally, highly flexible configuration of the appliances for insertion in the

management system.

The system uses a PC type architecture with standard operating system that permits use of specialized front

store or back-office packages. This module manages the operator interface and setting of the sales commands

sent to the fiscal module (if any) to carry out management or data transfer operations towards auxiliary devices

which may be integrated or external to the product. In the basic configuration, the operator interface consists of

the integrated LCD display, with touch screen device. Other peripherals or other I/O devices may be integrated

according to the type of operativity of the specific environment.

Figure 1-1

Figure 1-2

BASE

MODULE

OPERATOR DISPLAY WITH

TOUCH SCREEN

BADGE READER

CUSTOMER

DISPLAY

1-2 XZAC3273

1.2 THE SYSTEM

The Explor@ 200-300 system has been designed so that all the components necessary for system functioning

(CPU, RAM and various boards) are located immediately behind the LCD display module with touch screen.

The rear cover of the module must be removed in order to operate on these components.

The I/O interfaces are located in the front panel (USB and CD-ROM player) and in the rear panel which is

accessed, after removing the box, by lifting the protective cover, as shown in the figure below.

Figure 1-3

Figure 1-4

Figure 1-5

BASE

MODULE

REAR PANEL

FRONT PANEL

XZAC3273 Service Manual 1-3

1.2.1 System – Front panel

Figure 1-6

1.2.2 System – Rear panel

Figure 1-7

ON/OFF BUTTON

USB 2.0

CD-ROM

LPT COM4 VGA

MAINS SUPPLY

KEYBOARD/MOUSE COM1 COM2 COM3

USB 24V POWER

USB 12V POWER

LAN

CASH DRAWER

POWER SUPPLY

UNIT FAN

1-4 XZAC3273

IDE1/2

1.2.3 System – View of the inside

Figure 1-8

FAN, HEAT

SINK,

CPU

RAM

MOTHER

BOARD

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