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4. My One61 Smartwatch won’t pair with my device
- Check the OS compatibility on your device (see the…installation section for OS compatibility)
- Make sure your device is next to your watch.
- Check your devices Bluetooth status. In your watch go to: Settings > Bluetooth > toggle Bluetooth ON.
- Reset the watch by tapping: Settings > Reset > Reset
- Go to the “Me” section of the app for the version number to insure you have the latest version from
the App Store/Play Store.
- Try re-pairing (see… see the…Installation section for pairing instructions)
5. My Bluetooth connection failed, how do I reconnect?
- Check your Bluetooth’s settings on your paired device.
- Make sure your watch’s Bluetooth is ON. Go to: device’s settings >Bluetooth
- Check the Bluetooth icon on the watch, if the icon is green BLE is connected, if blue Bluetooth Classic
is connected, half green and blue watch is fully connected, and white is no connection.
- Check permissions in your devices Bluetooth settings
• Android users: Enable “Call audio “and “Text input”.
• iOS users: Enable “Show Notifications” and “Sync Contacts.”
- Try restarting the watch, Press and hold the button on the watch until the screen turns OFF than hold
the button again to turn back ON.
6. Why do I have to connect to Bluetooth twice?
- One61 smartwatch uses two Bluetooth connection points. One is BLE (Bluetooth Low energy, interacts with
One61 Watch app) and the other is Bluetooth Classic (hands free, interacts with your mobile device directly).
- The two connections have to be made, in order for all functionality to work.
Using the One61 Smartwatch with other Bluetooth audio devices
1. How do I prevent phone call audio from being directed to my Watch?
- Switch the audio device you like using the phone call options to car, phone speaker, watch or phone.
- If you still have issues during the call, turn OFF the watch, by pressing and holding the button on the watch.
2. I was on a phone call using my car’s Bluetooth the audio was directed to the watch. How do I avoid this?
- To prevent the audio from switching sources ensure your watch has a stable connection to your mobile device.
- Select your preferred audio device using the phone call options. Choose your car, headphones, speaker, watch, or phone.
- If you still have issues during the call, turn OFF the watch, by pressing and holding the button on the watch.
Functions
1. How do I change watch faces?
- Press and hold on the watch face, then swipe left or right to choose a different watch face.
- In the watch go to: Settings > Clock > Clock type and then swipe left and right to choose a new watch face,
then tap “Ok” to confirm.
2. How do I get notifications on my One61 Smartwatch?
- Check the Bluetooth connection on your watch (See... Bluetooth connectivity for instructions)
