Petsafe Wireless Crate Einrichtungshandbuch

PetSafe®

Wireless Crate™

Operating and Training Guide

Please read this entire guide before beginning

BATTERY6V

RFA-67

2 1-800-732-2677

Thank you for choosing PetSafe®, the best selling brand of electronic training

solutions in the world. Our mission is to be the most trusted brand in the pet

ownership experience. We want to ensure your pet’s happiness and safety by

providing you with the tools and techniques to successfully train your pet. If

you have any questions whatsoever, please contact the Customer Care Center

at 1-800-732-2677 or visit our website at www.petsafe.net.We will be there to

help you, and we promise your call will be a pleasant experience.

____________________________________________________________________

Table of Contents

Introduction................................................................................................3

Components ...............................................................................................3

How the Wireless Crate™Works....................................................................4

Operating Guide

Familiarization and Preparation ................................................................4

Initial Set-Up & Test Instructions..............................................................5

Training Guide

Fit the Receiver Collar..............................................................................6

Find the Best Stimulation Level forYour Pet..............................................7

General Tips ............................................................................................7

DAY 1, First Session ................................................................................8

DAY 2, Second Session ............................................................................9

DAYS 3, 4, and 5, Successive Sessions ......................................................9

Frequently Asked Questions ......................................................................10

Troubleshooting........................................................................................ 11

FCC Compliance......................................................................................12

CE Compliance.........................................................................................12

www.petsafe.net 3

Introduction

The Wireless Crate offers unsurpassed freedom and daily enjoyment for you and your dog.With the

Wireless Crate, there are no cage wires or plastic walls to obstruct you and your dog’s view, as would be

the case with a traditional crate. So you and your dog can enjoy each other’s company, without your dog

begging at the dinner table or storming the door when guests arrive.

The Wireless Crate is portable and enables you to spend time with your dog in places that are customarily

off-limits with traditional crates. Imagine the freedom of taking your dog with you to the park, a sporting

event, or a friend’s home without the worries of having your dog running off.

Components

Please take a moment to familiarize yourself with the contents of the kit.You should have received

the items shown below. If you ﬁnd anything missing or in less than optimal condition please call our

Customer Care Center at 1-800-732-2677.

BATTERY6V

RFA-67

Wireless Crate

Receiver Collar

Boundary Flags - 2

Operating and

Training Guide

4 1-800-732-2677

How the Wireless Crate™Works

The Wireless Crate is designed to work with existing Radio Systems PetSafe Receiver Collars. If you

have a Radio System PetSafe In-Ground Fence, your collar will also work with the Wireless Crate,

eliminating the need for separate collars.

The Wireless Crate functions by detecting the dog on the crate and signaling the dog through a

choice of tone or mild static stimulation if the dog exits the crate without your permission. If the dog

leaves the crate without permission while the unit is turned on, the collar will produce either a toned

beep to signal your dog or warning beeps accompanied with a mild static stimulation.The correction

type depends on the setting you choose. Once the dog returns into the crate, the tonal beep or static

stimulation ceases.

Preparation and training is required for optimal and safe results. Please continue reading this manual

before attempting to use this product with your pet.

Operating Guide

Familiarization and Preparation

Please take a moment to familiarize yourself with the Wireless Crate

™

and its controls before using this

product with your pet.

Switch

The Wireless Crate™has a three-way sliding

switch that allows you to turn on the unit and

control the type of correction.

Battery Installation

Make sure the switch is in the “OFF” position.

Remove the fabric covering the Wireless Crate™.

Open the battery door and install 4 AA batteries

(batteries are not included) as shown below.

Replace the battery door and fabric cover.

No Beep

No Correction

Beep Only

Beep and

Static Correction

Indicator Light

www.petsafe.net 5

Indicator Light

The Indicator Light blinks green to indicate the bed is on and ready for use. If the light is red, the crate

is not operating properly. Check the batteries. If the batteries are good and the light is still red, please

contact our Customer Care Center at 1-800-732-2677.

Training Flags

Place the training ﬂags in the small sleeves provided in the fabric cover. Once your dog is trained to the

Wireless Crate

™

, you may remove the ﬂags.

____________________________________________________________________

Initial Set-Up & Test Instructions

1. Set the Wireless Crate

™

on a ﬁrm, ﬂat, dry surface. The Wireless

Crate

™

is designed to be used for supervised outdoor application,

but is not waterproof.

2. Move the switch to Beep Only ( ). The Indicator Light should

blink green every 2 seconds.

3. Place your hand on the Wireless Crate

™

and hold of the Receiver

Collar over the crate.

4. Press moderately on the Wireless Crate

™

for approximately 8

seconds to simulate the presence of your dog. Continue to press

on the Wireless Crate

™

until the Indicator Light blinks green once

every 5 seconds. Note:TheWireless Crate

™

detects the presence of the dog

by weight, not by the presence of the Receiver Collar.

5. Remove your hand from the crate and the Receiver Collar from

the Wireless Crate

™

at the same time.Your Receiver Collar should

beep once your hand and the Receiver Collar are removed from the

Wireless Crate

™

.This is the warning beep indicating the pet has left

the Wireless Crate

™

Illustration showing

hand pressing down

on crate while

holding the collar

over the crate

Illustration showing

hand off the crate

while holding the

collar NOT over the

crate

6. Once the warning beep has occurred, return your hand onto the Wireless Crate

™

and hold the

Receiver Collar over the crate. Once you apply pressure on the Wireless Crate

™

, the beeping on the

Receiver Collar should stop and the green light on the crate should start blinking every 5 seconds.

This indicates the pet has returned into the Wireless Crate

™

7.The test is now complete.

8.Turn the crate off. Note: It will be necessary to turn the crate off each time you place your pet on theWireless

Crate

™

or when you call your pet off theWireless Crate

™

. If you do not turn the crate off, your pet will receive

a beep or static correction for exiting or entering theWireless Crate

™

. If this is not followed, your pet will be

confused and training will be difﬁcult.

6 1-800-732-2677

Training Guide

Fit the Receiver Collar Tips

Important: The proper ﬁt and placement of your Receiver Collar is important

for effective operation. The Contact Points must have direct contact with your

dog’s skin on the underside of his neck.

To assure a proper ﬁt, please follow these steps:

1. Make sure that the Receiver Collar is turned off.

2. Start with your dog standing comfortably (3A).

3. Place the Receiver Collar high on your dog’s neck close to the

ears. Center the Contact Points underneath your dog’s neck,

touching the skin (3B). Note: It is sometimes necessary to trim the

hair around the Contact Points to make sure that contact is consistent.

4. Check the tightness of the Receiver Collar

by inserting one ﬁnger between the collar

and your dog’s neck (3C). The ﬁt should be

snug but not constricting.

5. Allow your dog to wear the Receiver Collar

for several minutes then recheck the ﬁt.

Check the ﬁt again as your dog becomes

more comfortable with the Receiver Collar.

Care and Cleaning

To ensure the effectiveness of this product

and the comfort and safety of your dog, check

the ﬁt of his collar frequently. This Guide

describes proper collar ﬁtting. If you notice

that your dog is experiencing skin irritation,

discontinue use of the collar for a few days. If

the condition persists beyond 48 hours, see

your veterinarian.

To prevent skin irritation from occurring:

• The Receiver Collar should not be worn for more than 8 hours out of every 24-hour

period.

•Your dog’s neck and the Contact Points must be washed weekly with a washcloth and

mild hand soap, then rinsed thoroughly.

• Be sure that your pet’s neck is thoroughly dry before placing the Receiver Collar back

on his neck.

www.petsafe.net 7

Find the Best Stimulation Level for Your Pet

Important: Always start at the lowest level and work your way up.

The PUL-275BM has 5 different Stimulation Levels.This allows you to choose the Stimulation

that is best for your dog.

Once you have placed the Receiver Collar on your dog, it is time to ﬁnd the Stimulation Level

that is best for him.This is called the Recognition Level.

A slight change in your dog’s behavior, such as looking around in curiosity, scratching at his

collar, or ﬂicking his ears, indicates the Recognition Level that is best for him.

Refer to the PUL-275 Receiver Collar manual on instructions to change correction levels.

1. Start at Level 1.

2. If your dog shows no reaction, repeat the Stimulation level several times before moving up to

the next level.

3.YOUR Dog SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION.

IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO

GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.

4. Move up through the Stimulation levels until your dog reliably responds to the Stimulation.

5. If your dog continues to show no response at Level 8, check the ﬁt of the Receiver Collar. If

your dog has long or thick hair, replace the Contact Points with the longer set. Then go back to

#1 and repeat the process. If this still does not yield any results, your dog’s hair will need to be

trimmed around the Contact Points.

If all of these steps have been done and your dog continues to show no reaction to the

Stimulation, see the “Test Light Instructions” section.

If after completing all of these steps your dog still does not indicate he is feeling the Stimulation,

please contact Customer Care Center or visit our website at www.dogsafe.net.

General Tips

• Eliminate one misbehavior or teach one obedience command at a time. If you move too fast with

training, your dog may become confused.

• Be consistent. Correct your dog every time he misbehaves.

• Unless you can supervise him, it is recommended that you restrict your dog from situations in

which he has a history of misbehaving. However, setting up a situation as a training session can

dramatically improve your chances of success.

• If your dog reacts to the tones by hiding or acting fearful, redirect his attention to a simple and

appropriate behavior, such as the “sit” command.

• Dogs should know basic obedience commands like sit before using the Wireless Crate™.

• Only let responsible family members use the Wireless Crate™. It is not a toy!

• Other dogs in hearing range will be affected by the training tones. Therefore, training sessions

should be conducted out of hearing range of other dogs.

• For best results, place the Wireless Crate™against the wall, in a corner, or at the end of a hallway

for the initial training session.You may move it later, after the dog is trained to use the crate.

• Attach a short leash to your pet’s regular collar. Never attach a leash to the PetSafe Receiver

Collar.

• Keep some of your pet’s favorite treats nearby to reward him during training.

• Make it fun! Keep your voice and actions light and friendly.Your dog should enjoy using and

staying on the Wireless Crate™.

8 1-800-732-2677

DAY 1, First Session

This session will take about 30-45 minutes.

Teaching Your Pet the Place Command

Step 1

1.The Wireless Crate switch should be in “off ” position.

Use a leash to guide the dog into the Wireless Crate. Say “Place”, praise your dog and give him a treat.The

“Place” command indicates to the dog that he should move into the designated area and stay. Initially, you

should use body language to help the dog understand that this word refers to the Wireless Crate.

3. Allow the dog to exit the crate.

Step 2

1. If another person is present, let them help you by holding your dog

outside of the crate.

2.With your dog watching, place a couple of treats on the Wireless Crate.

3. Pick up the lead and guide your dog near the Wireless Crate. Say

“Place”.

4. If needed, use the leash to encourage your dog to hop onto the Wireless

Crate.

5. Let your dog move around at will, still wearing the collar and leash.

6. Use the leash and guide your dog back off the crate.

7. Play with and praise your dog.

Step 3

1. Lead your dog onto the Wireless Crate. Say “Place”. While your dog is on the crate, give him a treat

and some praise.

2. If your dog stays in place for a few seconds, give him another treat and more praise. If he steps off the

crate, calmly use the leash to guide him back onto the crate and say

“Place”.

3.When your dog gets back on the crate, give him another treat and more

praise.

4. Repeat this step until your dog sits on the crate independently. At this

point, he should be familiar with the “Place” command.

Step 4

1.While your dog is on the Wireless Crate, say “Place” while holding the

leash and lightly restrain him on the Wireless Crate.

2.Take one step away from the crate. If your dog remains on the crate, take a step to each side,

backward, and forward. Keep holding the leash and softly repeat the

“Place” command.

3. If your dog stays in place in for a few seconds, praise him and give him

a treat.

4. Use the leash to encourage your dog to hop off. Let him move around

freely while still wearing the collar and leash. Play with and praise your

dog.

5. After about 10 minutes, repeat steps 1-4.

Illustration showing

dog on leash leading

onto the crate

Illustration showing

dog on crate and

giving him a treat

Illustration showing

distance from person

and dog

www.petsafe.net 9

Teaching Your Pet using the Audible Beep Tone

Step 5

1. Instruct your dog to “Place” on the Wireless Crate.

While your dog is on the Wireless Crate, change the Wireless Crate to the Beep Only mode

( )

. Each

time he steps off the crate, the collar will beep. Calmly pick up the leash and guide him back onto the

Wireless Crate.The beeping will cease when he steps back on the crate. It is important to praise your

dog and give him a treat after each successful attempt.

3. Repeat steps 1-4 with the collar set to Beep Only. Note:You may continue training in the Beep Only mode

().Training in beep only mode will take longer, so you’ll need to adjust your training accordingly.

Teaching Your Pet using the Static Correction Mode

Step 6

1. Instruct your dog to “Place” on the crate.

2.Turn the crate on to the Beep and Static Correction mode (!). At this point, each time your dog steps

off the crate and the collar begins to beep, he will also receive a static correction.The beeping and

correction will cease when your dog steps back onto the crate.

3. Repeat Steps 1-4. It is important at the beginning that you minimize the duration of the static

correction. For the ﬁrst few times your dog receives a correction, gently lead him back to the Wireless

Crate within a few seconds.

This ends the ﬁrst day’s session.Turn off the crate, remove the receiver collar, and praise and play with

your dog freely.

____________________________________________________________________

DAY 2, Second Session

1. Repeat Step 5 and Step 6 from the ﬁrst day’s session. At this point, most dogs will now stay in the

Wireless Crate for a prolonged period of time.

2.To test your dog’s training, leave the room and see if your dog will stay in the Wireless Crate. If you

hear the receiver beep after you leave the room, then your dog has stepped out of the Wireless Crate.

3. Calmly walk back into the room.

4. Pick up the leash and say the “Place” command while leading your dog to back onto the Wireless

Crate. Be sure to give your dog a treat and plenty of praise when he enters onto the Wireless Crate.

5. After a successful twenty-minute stay in the Wireless Crate, go over and praise your dog.Turn the

crate off and call your dog out of the crate. Give your dog a treat and allow him to play freely.

____________________________________________________________________

DAYS 3, 4,and 5, Successive Sessions

1. Repeat Steps 1-5 from Day 2’s session each day.

2. Slowly build your dog’s time of stay in the crate, distance from you, and tolerance to a number of

distractions. For example, you may sit on the sofa with the Wireless Crate right next to you and

encourage your dog to lay for an hour or so with a chew toy. If your dog gets up, simply retrieve the

leash and let the mild static stimulation occur for a second or two. Lead your dog back to the Wireless

Crate and say “Place”. Praise and treat your dog while leading him back onto the Wireless Crate.

3.Train with distraction by arranging family, close friends, or other pets into the room as you give the

“Place” command. Training with distractions can be difﬁcult for some dogs at the beginning, so stay

close enough to your dog that you can guide him back to the Wireless Crate.

4. Repeat these steps daily for at least two weeks, even if your dog is responding well. Consistency and

repetition are the keys to good training. Reinforcement is paramount even with the smartest dogs.

Remember, dogs are like humans, and learn at different rates. So be calm and patient and do not to

rush the learning process. And don’t forget to make it fun!

10 1-800-732-2677

Frequently Asked Questions

Is the Stimulation safe for my

pet?

While the Stimulation is unpleasant, it is harmless to your

pet. Electronic training devices require interaction and

training from the owner to achieve desired results.

How old does a pet have to

be before using the Wireless

Crate™

Your pet should be able to learn basic obedience

commands such as “Sit” or “Here”. The Receiver Collar

may be too large for dogs under 8 lb.

Once my pet is trained will he

have to continue to wear the

Receiver Collar?

Probably not. He may need to wear the Receiver Collar

from time to time for reinforcement.

Is the Receiver Collar

waterproof?

Ye s .

Can I use the Wireless Crate™

with more than one pet?

No. The Wireless Crate

™

can only be used with one pet at a

time. Other pets wearing a compatible Receiver Collar or using

a second Wireless Crate

™

should be kept at least 10 ft. away.

Can I use the Wireless Crate™

on aggressive pets?

We do not recommend any of our products to be used

on aggressive pets.We recommend you contact your local

veterinarian or professional trainer to determine if your

pet might be aggressive.

What is the range of the

Wireless Crate™?

The range you get with your Wireless Crate

™

will vary

according to the battery life cycle as well as transmission

from other radio devices.The product will provide

stimulation for a minimum 3 ft. and a maximum 10 ft. range.

How long will the Reveiver

Collar deliver stimulation to

my pet?

The maximum duration of stimulation is a function of the

Receiver Collar.The maximum duration of stimulation

for any PetSafe Receiver Collar is 30 seconds. Consult

documentation that came with your Reveiver Collar for

more speciﬁc information about your model of collar.

What do I do if my pet’s neck

becomes red and irritated?

This condition is due to the Contact Points irritating the

skin. Discontinue use of the Receiver Collar for a few

days. If the condition persists beyond 48 hours, see your

veterinarian. Once the skin returns to normal, replace

Receiver Collar, and monitor the skin condition closely.

The Wireless Crate™operates

as described but the dog is not

affected by the stimulation.

What do I do?

First make sure the Receiver Collar is ﬁtted properly and

is on as described in the users manual. If the dog is still

not responding please call our Customer Care Center.

What will the reaction of my

dog be to the Stimulation?

Each dog reacts differently to the stimulation. Most dogs

will only receive a few stimulations and those will be

during the training period.

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