Philips SOPHO IPC 100 Bedienungsanleitung

System and Display

phone

User Guide

The Advanced IP-PBX Communication Solution





Using Your Multiline Telephone…

Handsfree Options

-Handsfree lets you place and answer calls by pressing “SPK” instead of using the handset.

-With Automatic Handsfree, you can press the CALL Key without lifting the handset. Normally, you have

Automatic Handsfree.

-Use Handsfree Answerback to answer a voice-announced Intercom call by speaking toward your phone

without lifting the handset or pressing a key.

Thank you for purchasing the SOPHO IPC 100 system.

The telephone described in this manual should only be connected to a SOPHO IPC 100 system by means of

the installation cables that come with the equipment.

Due to the flexibility built into the system, your Dialling Codes and Feature Capacities may differ from those

in this guide. Check with your Supplier / System Administrator and make a note of any differences.

Before using Your Telephone…

Alphanumeric Display Indicator

DC (Dial Control) Key

LND (Last Number Dial) Key

Programmable Function Keys

CHECK Key

CLEAR Key

OPAC (Operation Access) Key

CALL Key

FLASH Key

TRFR (Transfer) Key

DND/CONF Key

(Do Not Disturb / Conference)

HOLD Key

MIC (Microphone) Key

VOL (Volume Control) Key

Microphone

Dial Keys

Handset

Speaker

SPK (Speaker) Key

Functions 22 button

display phone

22 button

system phone

Programmable Keys 12 12

Additional Prg. Keys 10 10

Display Yes No

CHECK/CLEAR Keys Yes No

Handsfree Yes No (Talkback)

Accept DLS Console Yes No

Wall Mount Kit Yes (Built-in) Yes (Built-in)

For Your Convenience

An existing Appearance Key cannot be overwritten without the Appearance Key first being erased.

Programmable Function Keys (General Key Code) can be erased by entering Service Code 00.

Common Service Codes:





01 DSS/One-Touch Key 10 Call Forward – Immediate

03 DND Key 11 Call Forward – Busy

04 Background Music (ON/OFF) 12

Headset Key 13 Call Forward – Busy/No Answer

08 Incoming Caller ID List 14 Call Forward – Dual Ring

19 External Zone Paging 15 Call Forward – Follow Me

20 External All Call Paging 16 Call Forward – Select Option

21 Internal Zone Paging 17 Call Forward – Device

22 Internal All Call Paging 29 Repeat Redial

27 Abbreviated Dial – Common/Personal 30 Saved Number Redial

28 Abbreviated Dial – Group 31 Memo Dial

85 Directory Dialling

Programming a Function Key

Programmable Function Keys can be assigned as Appearance Keys (e.g. Trunks) or General Keys (e.g.

DSS/One-Touch). Press the Function Key to activate the assigned function without dialling the Service Code.

Service

Code

General Key Code



CALL

Function Key

Additional Data

? ?

SPK



Programming a DSS/One-Touch Key

Programmable Function Keys can be assigned as DSS (Direct Station Selection) or One-Touch Keys. You can

place an Outside or Intercom call by pressing this key without dialling the number.

Function Keys with one or two colour LEDs programmed as DSS keys will provide extension status

indication, Idle=Off, Busy=lit. This is known as Busy Lamp Field (BLF) indication.

When storing an outside telephone number, the Trunk Access Code (normally 9) must be added to the

start of the number. Up to 36 digits can be stored.

To program another key, press the next Programmable Function Key instead of the SPK Key to finish.

HOLD SPK

CALL

Function Key

5 0

Telephone Number

Extension Number

???

? ?

Trunk



For Your Convenience

Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):

2-digit dialling: Common = 00-79, Personal = 80-99, or

3-digit dialling: Common = 000-899, Personal = 990-919.

System programming is required to allow Group Abbreviated Dialling. Ask your PBC Authorised Supplier.

Up to 36 digits dialling can be stored in each abbreviated dialling bin.

To clear an abbreviated dialling bin (number & name), press the “CLEAR” key after dialling the Bin No..

Applicable to IPC 100 display Phones only.

Programming Abbreviated Dialling Bins

Telephone Number

CALL

8 5

HOLD

Name

(12 characters)

? ?

HOLD

SPK

(Common

/Personal

bbv.

)

8 5

(Group A

bbv.

)

???

Bin No.

? ?

Entering a Name into an Abbreviated Dialling Bin



When entering a name, use the Dial Pad Keys on your telephone to enter letters as shown below.

For example, press the “2” key once for “A”, twice for “B”, etc…

DND/CONF

Accepts a character and move the cursor one place to the right. Press twice to insert a

“

space

”

Clear the character entry to the left, one character at a time (Backspace Key)

[

]

‘

{

}

“

‘

(

)

;

Number of Key

Presses

Placing Calls

Pressing CALL key after dialling an extension number is also possible.

Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep,

begin speaking. Dialling “1” changes voice/ring mode (where the destination is an IPC 100 Telephone).

Placing an Intercom Call <Dial Access>

Extension Number

CALL

???

Listen for Dial Tone before dialling the Telephone Number.

Placing an Outside Call <Access Code>

CALL

Telephone Number

????



Trunk Code

Listen for Dial Tone before dialling a Telephone Number.

You can have function keys for Trunks or Trunk Groups. Ask your PBC Authorised Supplier.

Placing an Outside Call <Quick Access>

Trunk Key

Telephone Number

? ? ? ?

Placing Calls Quickly

Intercom numbers can also be stored under Last Number Redial. Ask your PBC Authorised Supplier

for details.

Last Number Redial < Outside/Intercom Calls>

LND

VOL

Redial

List

The system retains the last 10 numbers dialled which can be viewed and dialled.

(IPC 100 Display Phones Only)

(Find desired number)

(On

Hook)

CALL

LND

Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):

2-digit dialling: Common = 00-79, Personal = 80-99, or

3-digit dialling: Common = 000-899, Personal = 990-919.

System programming is required to provide Group Abbreviated Dialling. Ask your PBC Authorised

Supplier for details.

Using Abbreviated Dialling <Outside Calls>

CALL

Common/Personal

Abbv. Bin No.

Common

/Personal

bbv.

???

Group A

bbv.

Bin No.

Group

Abbv.

CALL

18 4

Group A

bbv.

Key

(SC.851+28)

???

The Telephone / Extension Number shall be pre-registered to a One-Touch / DSS Key (refer to Page 2).

Trunk Access Code (Dial “0”) should be added as the first digit of the Telephone Number.

Using One-Touch Keys <Outside/Intercom Calls>

One

Touch /

DSS Key

If your call doesn’t go through…

Setting Camp On / Callback / Trunk Queuing

<Camp On> For Intercom Call, when you hear ringing, wait for the called party to answer.

For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number.

<Callback> For Intercom Call, when your phone starts the ringing, lift handset and wait for the called

party to answer.

For Trunk Queuing, when your phone starts the ringing, lift handset, hear Dial Tone and

begin dialling the telephone number.

Set / Answer a Message Waiting

When you set a MW, the called party’s MW Indicator starts to flash, and your MW Indicator is lit Red.

When you answer a MW, the MW Indicator will automatically go off when the called party answers.

Hear Intercom

Busy Tone or

No Answer

Set

8 14

MW Key

(

SC.

851+38)

Your phone’s

Indicator is

flashing in Red

Answer

8 14

MW Key

(

SC.

851+38)

Camp On Key



Wait without

hanging up

Wait for the

system to call

you back

(SC.851+35)

[Lit Red when set]

(Hear Busy Tone,

No Answer, or

Trunk Unavailable)

When

Camp On

set

8 07

Cancelling Camp On / Callback / Trunk Queuing

(SC.851+35)

Camp On Key

Or press the

Camp On Key



If your call doesn’t go through…

Repeat Dialling <Outside Call>

The system periodically redials the call. Repeat duration is programmable. Ask your PBC Authorised

Supplier for details.

You should lift the handset when the called party answered.

You can cancel this function by pressing “DC” and “LND” during idle condition.

Does not reserve line. Will select other available line when original line is in use.

Checking & Answering a Message Waiting Indication

CHECK

(On

Hook)

VOL

(Check

Name)

You can check who left a message

waiting indication for you

, and then answer.

8 14

Applicable to IPC 100 Display Telephones only.

Clearing All Message Waiting Indications (at any extension)

CALL

8 7

SPK

Clears all messages you have left for other extensions and messages other extension have left for you.

(Hear Busy Tone

or No answer)

LND

Repeat Dial Key

(SC.851+29)

[Flashes red when set.]

[Press flashing key to cancel.]

Cancelling a Message Waiting Indication (at originating extension)

CALL

8 7

SPK

Extension Number

you want to cancel MW

???

Answering Calls

Answering an Intercom Call

(Ringing)

SPK

Voice Mode

Extension

Ring Mode

Extension

(Voice)

Speak toward

your phone

Intercom Call Mode can be set at your phone as follows: “Ring” = CALL + 823, “Voice” = CALL +

821.



Confirm status of

the

MIC Key if you want to a

nswer Handsfree

[

MIC On

Light

, MIC Off = Light

Answering an Outside Call

(Ringing)

SPK

Trunk Key

(Flashing)

SPK

Ringing

Extension

Non-Ringing

Extension

Confirm status of the MIC Key if you want to answer Handsfree [MIC On = Light On, MIC Off = Light

Off]. (IPC 100 Display Phones Only)

Picking up another Extension’s Call

System programming is required to allow Group Call Pickup. Ask your PBC Authorised Supplier for

details

CALL

?7 5 ? ?

Extension Number

Pickup for

Specified

Extension 1

CALL

68 7

Call Pickup Key

In same

Group

(

SC.

851+24)

In other

Groups

CALL

68 9

Call Pickup for other Group Key

(

SC.

851+25)

Hold / Transferring Calls

Transferring a Call to another Extension

If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it

instead of “HOLD + Extension Number” in the operation above.

(Talking)

HOLD

???

Extension Number

(Announce)

TRFR

Placing a Call on Hold / Retrieving a Held Call

(Talking)

HOLD

When an Intercom call is placed on hold, the call is held as “Exclusive Hold” on your phone.

While your outside call is on System Hold, other extension users can take the call off Hold.

Trunk Key

(Flashing)

CALL

Hold

Retrieve

(Flashing)

Placing a Call on Exclusive Hold

System programming is required to use Exclusive Hold. Ask your PBC Authorised Supplier for details.

While your outside call is on Exclusive Hold, other extension users can not take the call off Hold.

(Talking)

Trunk Key

(Flashing)

CALL

Hold

Retrieve

(Flashing)

Exclusive Hold Key

(

SC.

851+45

)

Retrieving a Held Outside Call (if your extension doesn’t have trunk keys)

? ?7 7 2

CALL

Trunk No.

you want to retrieve

TRFR

(To answer own held Trunk)

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