Plantronics Voyager 4210 Office Bedienungsanleitung

Voyager 4210/4220 Office

for computer and desk phone

User Guide

PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents

Overview 3

Headset overview 3

Base overview 4

Accessories 4

Hook up your system 5

Desk phone setup details 5

Position Your Base 7

Pair 8

Pair again to base 8

Pair to mobile device 8

Pair mode 8

Fit and charge 9

Wear on the right or left 9

Charge 9

Check headset battery status 9

Load software 10

The Basics 11

Power on your headset 11

Adjust volume 11

Make, answer, end calls 11

More Features 13

Play or pause audio 13

Voice assistant (smartphone feature) 13

Enable and use Amazon Alexa (smartphone feature) 13

Enable Tile 13

Change your default line 13

Online indicator 13

Corded mode (audio over USB) 14

Troubleshooting 15

Headset 15

Desk phone 16

Softphone 16

Support 18

:02

2x1x

Siri

Google Assistant™

Amazon

Alexa*

LEDs

Mute/unmute

Alexa Smartphone feature: Voice assistant (*requires app)

Power

Bluetooth®pairing

Charge port

Volume

Call

Siri®, Google

Assistant™

Smartphone feature: Default voice assistant

Play/pause**

Next track**

Previous track**

NOTE **Functionality varies by application. May not function with web-based apps.

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information

before using your new headset.

Overview

Headset overview

1 2 3 4 5 6 7 8 9

1Computer button 7Handset lifter jack

2Bluetooth LED 8Telephone interface cable jack

3Desk phone button 9Headset Bluetooth pairing button

4Charging LED 10 Desk phone listening volume

5USB port 11 Desk phone speaking volume

6Power jack 12 Desk phone conﬁguration switch

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk

phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control

with your headset.

Base overview

Accessories

Using the diagram, connect your headset system.

plantronics.com/software

Plantronics Hub for Windows/Mac

NO HEADSET PORT

HEADSET PORT

Choose a desk phone setup A, B, C or D and connect cables.

ADesk phone with dedicated headset port

USE

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset port on

the desk phone

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones. Use configuration Dfor Cisco phones.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press

both the headset button on your desk phone and the call control button on the headset to

answer or end calls.

BDesk phone (standard)

Hook up your system

Desk phone setup details

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the

telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open handset port

on the desk phone

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones. Use configuration Dfor Cisco phones.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does

not have a dedicated headset port. In this configuration, manually remove the handset on your

desk phone and press the call control button on the headset to answer or end calls.

CDesk phone + EHS cable (sold separately)

USE

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones.

DDesk phone + HL10 lifter (sold separately)

USE

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones. Use configuration Dfor Cisco phones.

The minimum recommended separation between your desk phone and the base is 6 inches.

The minimum recommended separation between the base and computer is 12 inches. Incorrect

position can cause noise and interference problems.

NOTE Headset cradle may vary, but function is the same.

Position Your Base

Your headset comes pre-paired to the base. To pair again:

1Slide and hold the headset Power switch away from the off position until the LEDs flash red and

blue.

2Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back

of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red.

Pairing is successful when you hear "pairing successful" and "base connected" and the display

panel's Bluetooth icon turns solid blue.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the base.

1To put your headset in pair mode, slide and hold the Power switch away from the off position

until you hear "pairing" and the headset LEDs flash red and blue.

2Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth: On > Scan for devices*

NOTE *Menus may vary by device.

3Select “PLT V4210 Series / PLT V4220 Series.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the base.

Slide and hold the headset Power switch away from the off position until the LEDs flash red and

blue.

Pair

Pair again to base

Pair to mobile device

Pair mode

To position the microphone on the right or left side, rotate the microphone boom up and over.

Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth.

IMPORTANT For true stereo sound, wear the boom on your right side.

Before first use, charge your headset for a minimum of 20 minutes by placing it in the cradle. The

base display's battery icon turns solid blue when charging and turns off when charge is

complete. A full charge takes approximately 90 minutes.

NOTE You may also charge your headset using a micro-USB cable connected to a power source.

There are 3 ways to check the headset battery status. Choose:

• Plantronics Hub for Windows/Mac: click on the Plantronics Hub headset icon in the system tray or

menu bar to view battery status

• Plantronics Hub for iOS/Android: check the home screen

• Slide and release the Power switch away from the off position. Listen to the voice alert or

observe the headset LEDs.

Headset LED behavior while charging

Off Charging complete

Battery high

Battery medium

Battery low

Battery critical

TIP To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.

Fit and charge

Wear on the right or left

Charge

Check headset battery

status

Plantronics Hub is an invaluable headset tool.

NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable

headset control (answer/end and mute) functionality.

• Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.

• Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store

or Google Play.

Plantronics Hub iOS and Android Windows and Mac

Call control for softphones available for some

softphones

Change headset language X X

Update firmware X X

Turn features on/off X X

View user guide X X

Battery meter X X

Find MyHeadset X

Use Amazon Alexa (requires app) X

Load software

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