Voice Mail Quick Start
How to
Change Mailbox Settings Menu
Record Your
Personal
Greeting
1. Press MSG key.
2. Enter your Password (if applicable, default is no password).
3. Press 3.
4. Press 8three times to skip to the parameter “to record mailbox greeting #1.”
5. Press 1to listen to current greeting.
6. Press 1to record a new greeting.
7. Press #when finished recording.
Check Your
Messages
Internally
1. Press MSG key.
2. Enter your password (if applicable).
3. Press 1to listen to your messages, while listening to your messages:
1 - Replays the message
2 - Saves the message
3 - Deletes current message
4 - Transfers the message
5 - Replies to message
6 - States the Date and Timestamp of the message
7 - Rewinds the message 3 seconds
8 - Pauses the message playback
9 - Fast forwards, 99 scans faster, 999 scans very fast, 9999 scans very
very fast, 99999 normal speed
0 - Repeats the Menu Commands
Check Your
Messages
Externally
This feature is only enabled if the Auto Attendant answers the system phone.
1. Call into the system.
2. Press *key after the Auto Attendant answers.
3. Enter your mail box number (extension number).
4. Enter your password (if applicable.)
5. Press 1to listen to your messages, while listening to your messages:
1 - Replays the message
2 - Saves the message
3 - Deletes current message
4 - Transfers the message
5 - Replies to message
6 - States the Date and Timestamp of the message
7 - Rewinds the message 3 seconds
8 - Pauses the message playback
9 - Fast forwards, 99 scans faster, 999 scans very fast, 9999 scans very
very fast, 99999 normal speed
0 - Repeats the Menu Commands
Change Your
Password
1. Press MSG button.
2. Enter your current password (if applicable).
3. Press 3to make changes to your mailbox settings.
4. Press 8once to skip to parameter “to change your password.”
5. Press 1to change your password.
6. Enter a new 4 digit password or *for NO password.
7. Press 1to accept new password.
Change Your
Mailbox Settings
1. Press MSG key.
2. Enter your Password (if applicable, default is no password).
3. Press 3.
4. Press 8the number of times indicated in the next chart to access menu
options listed.
Press 8 X
times to skip
to this option
Option Parameters
0
1
2
3
4
5
6
7
8
9
10
11
12
Language selection
English
Spanish
Korean
French
Portuguese
Enter new password or
press the *key for no password
Greeting #1 (default)
Greeting #2
Record greeting and press # when finished
Record greeting and press # when finished
Record your name and press # when finished
(this is the recording played by a directory in the
Auto Attendant)
On
Off (default)
1Allow messages to be left (default)
2Disallow messages to be left
Select group number to modify:
1Add user to group
2Hear list of users in group
3Remove all users from group
1Defined by the Auto Attendant (default)
2Blind transfer
3Screen caller
1Sends caller to mailbox
2Play custom intercept message
3Play default intercept message (default)
1Immediate
2If no answer
3Disabled (default)
Select the phone number to be used. Enter a
number from 1 - 4. This number will be from the
Call Forwarding and Remote Call Notification list.
Change Password
Select greeting to use
Record greeting #1
Record greeting #2
Record your name
Date and timestamp on / off
Set whether callers can
leave a message
Modify distribution group
settings
Select transfer type
Set busy options,
intercept message
Set options for Remote Call
Forwarding
Select the phone number for
Remote Call Forwarding
13
1Notify remote telephone of new messages
2Disabled (default)
Note: Remote Call Notification and Digital Pager
Notification may not both be active at the same
time
Set options for Remote Call
Notification
14
Select the phone number to be used. Enter a
number from 1 - 4. This number will be from the
Call Forwarding and Remote Call Notification list.
Select the phone number for
Remote Call Notification
Note: Requires a multi-
language enabled voice mail
system
Change Mailbox Settings Menu (cont.)
Press 8 X
times to skip
to this option
15
16
17
18
Set options for Digital Pager
Notification
1Notify digital pager of new messages
2Disabled (default)
Note: Remote Call Notification and Digital Pager
Notification may not both be active at the same time.
Call Forwarding and Remote Call Notification list
1-4. Four separate numbers may be entered to
be used with Call Forwarding and Remote Call
Notification. Only one number may be used at a
time.
Enter telephone number for digital pager
notification. To send a 2 second pause, dial *1.
To send a *, dial **. To send a #, dial *#.
1 - 9 attempts or
press 0 for unlimited attempts
5 attempts (default)
Enter the Remote Call
Forwarding and Remote Call
Notification phone numbers
Select greeting to use
Specify the number of times
that the system will attempt
to call a digital pager or
remote telephone number
19 1 - 99 minutes
15 minutes (default)
Specify the number of
minutes between tries for
Digital Pager Notification or
Remote Call Notification
ParametersOption
Commonly Used System Features
Feature Code Description
*22 + extension Places a hands-free call to the target extension
*23 Pages all available Key Telephones
*24 + User Group ID Pages all available Key Telephones in the target User Group
*27 Page answer (calls person who last paged)
*30 Logs User out of the system
*31 + User ID Logs User into the system
*32 + User Group ID Signs User out of the User Group
*33 + User Group ID Signs User into the User Group
*34 + User Group ID Places User in an unavailable state for calls to the User Group
*35 + User Group ID Places User back in an available state for calls to the User Group
*44 + extension Answers ringing calls at another User’s extension
*53 + extension Access a voice mailbox for a specific extension to leave a message
*62 + dn + # Forwards calls to an internal or external destination number (dn)
*66 + User ID Deactivates *67
*67 + User ID Forwards User’s calls (done at destination extension)
