Potterton Suprima 80 HE Bedienungsanleitung

Suprima

30 - 80 HE

Condensing

Central Heating Boiler

User Guide and

Important Warranty Information

Please read this

document and keep it safe.

It will help you out should

your boiler need attention.

Points to note

Your new boiler works automatically without a pilot light.

The energy efficiency of your new boiler means that water

vapour condenses inside the boiler itself. This water is

taken away from the boiler to a suitable drain

At times of low temperature a white plume can be seen at

the boiler flue terminal on the outside of your house. This

is water vapour due to your boiler condensing and is

normal.

Warranty

Potterton provide a 12 month warranty on this boiler. The

warranty operates from the date installation is completed for

the customer who is the original user.

To maximise the benefit from our warranty we urge you to

return the reply-paid warranty registration. Details of your

installer should have been recorded in the Benchmark

Logbook.

A fault with the boiler will be rectified free of charge providing

your warranty is validated and that the defect is a result of

faulty workmanship or material. This would not apply to a

boiler subject to misuse or to system or ancillary controls.

During the period of the boiler warranty, Potterton will only be

responsible for the cost of work done by them or on their

instructions by their Agent. We cannot accept any liability for

expenditure or work done by other parties without our

knowledge and/or approval.

Visits outside the terms of the boiler warranty will be charged

for both parts and labour at our normal rates for chargeable

work. Details are available on request.

This does not in any way prejudice your rights at Common

Law. Such rights between the customer and the installer or

supplier from whom the unit was purchased remain intact.

Introduction

2 intelligently applied technology

Baxi Heating UK Ltd. is a BS-EN ISO 9001

Accredited Company

Dear User

Thank you for choosing a Potterton central

heating boiler. The following instructions are

simple basic steps that you can take to ensure

years of trouble free heating and hot water for

your home.

Please complete the warranty registration

document supplied with your boiler or register

on-line at www.heateam.co.uk.

Heateam offer a full range of customer, installer

and warranty services. Call +44 8706 000653 or

visit on-line for further detail.

For future reference please complete the

information on the back cover of this guide with

your Potterton boiler details, installer details and

installation date. We also recommend that you

attach your boiler purchase receipt (if available)

to this guide.

Benchmark Log Book

Please ensure that your installer hands your

Benchmark logbook over to you with the

Installation and Commissioning sections

completed. The details in the Log Book will be

required in the event of any warranty work. Keep

the Log Book in a safe place and ensure that

the relevant sections are completed at each

service visit.

Benchmark - Potterton is a member of the

Benchmark initiative and fully supports the aims of

the programme. It has been introduced to improve

the standards of installation and commissioning of

central heating systems in the UK and to encourage

the regular servicing of central heating systems to

ensure safety and efficiency.

Heateam - The customer service division of Baxi

Potterton that operates 363 days of the year. This product has an energy rating (B) on a scale of A to G.

For more information see www.boilers.org.uk. This is a certification mark.

The Central Heating and Hot Water you need will be available

when the gas and electricity supplies to the boiler are turned

on with the timer and other heating controls in your system

set correctly.

Other heating controls are items such as room

thermostats, cylinder thermostats and thermostatic

radiator valves. To give the most energy efficient

performance these controls can switch your boiler on and

off even when your timer is on. Instructions on how to use

your programmer and other heating controls should have

been supplied with the items. Potterton also produce a

guide ‘How to get the best out of your NEW Central

Heating System’. Telephone our Literature Hotline on

08706 060 623 to request your free copy.

With the gas and electricity supplies to the boiler turned on

and your programmer and other heating controls set correctly,

you only need to set the temperature control knob to the

desired level.

1. Pull the door panel down.

2. Confirm ‘Mains On’ light is on or flashing.

3. Turn the temperature control knob to adjust the radiator

surface temperature and hot water tap temperature

between approximately 63°C and 82°C.

4. When there is a call for heat the ‘Burner On’ light will flash

and after several seconds the burner will light

automatically. The 'Burner On' light will be on whilst water

is being heated.

Operating your boiler and system

Mains On

(Green)

Temperature

Control Knob

intelligently applied technology 3

Burner On

(Green)

Lockout

(Red)

Resetting

If the ‘Lockout’light is on or flashing the boiler will need

resetting.

1. Turn the temperature control knob to ( ) position.

2. Wait until the ‘Lockout’light goes off.

3. Turn the temperature control knob to the required setting.

The boiler should reset and return to normal operation.

4. If the boiler does not reset:-

•Check the fault indicators (see label on door panel). If

the boiler has Overheat or Circulation indicators lit,

wait 15 minutes for the boiler to cool and reset again.

•Check that the gas and water supplies to the boiler

have not been inadvertently turned off.

5. If the boiler still fails to reset or resets then returns to

lockout, there is a fault that should be attended to by a

competent person.

Competent Person - A person who works for a

CORGI registered company and holding current

certificates in the relevant ACS modules, or valid

ACoP equivalents, is deemed competent.

In the Republic of Ireland this must be carried out by

a competent person as stated in Irish Standard (I.S.)

813 “Domestic Gas Installations”.

To Turn Off

If you need to turn the boiler off, turn either the

temperature control knob to ( ) position or

set the programmer/timer to Off (if fitted).

Do not switch off the main electrical supply to

the boiler whilst the ‘Burner On’light is on.

Boiler Protection

The protection systems shown below will

always be working whilst the gas and

electricity supplies to the boiler are on.

•To ensure the boiler is protected during very

cold conditions a frost protection feature is

built in to the boiler. If the boiler temperature

falls below 4°C the boiler will fire until a

temperature of 15°C is reached.

•The boiler incorporates a built in pump

protection feature which continually monitors

the time since the pump last operated. The

pump will run for around 2 minutes if it has

not run in the last 24 hours. This may occur

during the night when your heating controls

are set to off.

•The boiler is fitted with a safety thermostat to

protect against overheating of the water. If

this thermostat operates the boiler will

lockout and the ‘Lockout’(Red) light will flash

once a second. The boiler will require

resetting before it will re-light.

•A frost thermostat may have been fitted to

your system. Your installer will have advised

you of this.

4 intelligently applied technology

Looking after your boiler

Servicing and Repair of your Boiler

•For reasons of safety and economy your boiler should be

serviced annually.

Only a competent person should service or repair your

boiler.

CORGI

How to find a CORGI Registered Installer:

•Telephone CORGI on 0870 401 2300

•Visit www.corgi-gas-safety.com

•Look in Yellow Pages or Thomson Directory.

All Heateam Engineers are CORGI Resgistered.

Remember -

Always ask to see your installer’s CORGI ID card.

Cleaning the Outer case

•The painted panels should be wiped with a damp cloth

and then dried completely.

Competent Person - A person who works for a

CORGI registered company and holding current

certificates in the relevant ACS modules, or valid

ACoP equivalents, is deemed competent

CORGI - Council for Registered Gas Installers

ACS - Accredited Certification Scheme

Certificates of competence that are required before

installer can become CORGI registered

ACoP - Approved Code of Practice

The previous method of showing compliance for

CORGI registration

GB - Heating Industry definition meaning England,

Scotland, Wales, Northern Ireland, Isle of Man and

the Channel Isles

IE - Heating Industry definition meaning the Republic

of Ireland

For your safety

intelligently applied technology 5

•This appliance must be installed in accordance with the

manufacturer’s instructions and the regulations in force.

Read the instructions fully before installing or using the

boiler.

•Any modification that may interfere with the normal

operation of the appliance without express written

permission from the manufacturer or his agent could

invalidate the appliance warranty. In GB this could also

infringe the Gas Safety (Installation and Use) Regulations.

•Your boiler must not be operated without the casing

correctly fitted and forming an adequate seal.

•Do not interfere with any sealed components on this boiler.

•Take note of any warning labels on your boiler.

•Your boiler should have the following minimum clearances

for Safety and Maintenance.

front 15mm (610mm for servicing access)

side 5 mm (each side)

below 130 mm

above 125 mm

•If your boiler is installed in a compartment, do not use it

for storage purposes. Do not obstruct any purpose

provided ventilation openings.

•Flammable materials must not be stored in close proximity

to your boiler.

•Avoid skin contact when your boiler is in operation, as

some surfaces may get hot i.e. sight glass, pipework

•Ensure that the flue terminal, outside the house, does not

become damaged or obstructed, particularly by foliage.

•Ensure that the condensate drain is not blocked, modified

or damaged as any of these conditions could affect the

operation of your boiler.

In the unlikely event you have a problem with your boiler

please check the following.

1. Is the electricity supply to your boiler switched on?

If so the ‘Mains On’(Green) light will be on or

flashing. If it is flashing this indicates that the boiler

temperature control knob may have turned the

boiler off.

2. Is the ‘Lockout Light’on or flashing?

Yes - Reset as described on Page 3.

No - Continue below

3. Is the gas supply turned on?

4. Is the programmer or timer switch set to On?

Refer to the instruction booklet supplied with

these items for correct setting and operation.

5. Is the temperature control on the boiler turned on and

set high enough?

6. Are all system controls such as room and cylinder

thermostats set high enough?

7. Are the thermostatic radiator valves set high enough?

Contact your Installer

If you have followed the steps in this simple checklist but

your boiler still does not fire contact your installer whose

details appear in your Benchmark logbook.

Any repairs to the boiler will usually be the responsibility of

the Installer during the warranty period.

Installer Help-line

Should your installer need assistance he/she can contact

our trade support help-line for diagnostic and remedy

advice.

Got a problem ?

No Heating/Hot Water

User to check

fault diagnosis

Contact your installer

Installer unable

to rectify fault

Contact Heateam

Important information

you need to arrange

an appointment:

- Product serial number

- Make and model

- Installer details

- Proof of purchase

Contact

heateam

08706 096096

Installer contacts

Help-line

6 intelligently applied technology

Got a problem ?

How to contact us

The heateam call centre is available 363 days per year 7

days a week - 8.00am to 6.00pm on weekdays and

8.30am to 2.00pm at weekends and Bank Holidays. **

Tel: 08706 096096***

Fax: 01926 410006

E-mail: ser[email protected].uk

** Excluding Christmas day and New Year day.

*** To aid in continuous improvement and staff training, calls to this line may be

monitored or recorded.

Heateam

If there is a fault with your boiler under warranty that

your installer is unable to rectify please contact

heateam where one of our customer service advisors

will be happy to make the necessary arrangements.

Please have the following details to hand when

contacting Heateam:

•Your boiler serial number.

•Your boiler make and model number.

•Your installer details.

•Proof of purchase date.

If you are unable to quote a valid serial number at the

time of booking, you will need to provide payment of

our standard repair charge via credit/debit card in order

to make an appointment for one of our engineers to

attend.

Our engineer will validate your serial number or proof

of purchase on site, and will determine whether any

refund will be made. In the event that the engineer

identifies that your boiler is not covered by our

warranty, we will retain the repair charge.

A fault with your boiler will be rectified free of charge

providing your warranty is validated and that the defect

is a result of faulty workmanship or material. This would

not apply to a boiler subject to misuse or to system or

ancillary controls.

See Warranty on Page 2 for more information.

Warning !

If you smell gas

Turn off the gas supply at the meter and call

your gas supplier immediately.

In GB, Transco operate a 24 hour emergency

service and the telephone number will be

listed in your telephone directory.

Faulty boiler

If it is known or suspected that a fault exists

on the boiler, it must not be used until the fault

has been corrected by a competent person.

intelligently applied technology 7

GB - Heating Industry definition meaning England,

Scotland, Wales, Northern Ireland, Isle of Man and

the Channel Isles

Competent Person - A person who works for a

CORGI registered company and holding current

certificates in the relevant ACS modules, or valid

ACoP equivalents, is deemed competent.

In the Republic of Ireland this must be carried out by

a competent person as stated in Irish Standard (I.S.)

813 “Domestic Gas Installations”.

Model and size

Serial Number

Appliance type

Date of Installation

Installer Details (name, address and contact number(s)

BAX POTTERTON

A Trading Division of Baxi Heating UK Ltd

Brownedge Road Bamber Bridge Preston Lancashire PR5 6UP

Website www.potterton.co.uk

company

serial number

label

a HE Resetting the Boiler

If the ‘Lockout’light is on or flashing the boiler will need

resetting.

1. Turn the temperature control knob to ( ) position.

2. Wait until the ‘Lockout’light goes off.

3. Turn the temperature control knob to the required setting.

The boiler should reset and return to normal operation.

4. If the boiler does not reset:-

•Check the fault indicators. If the boiler has Overheat

or Circulation indicators lit, wait 15 minutes for the

boiler to cool and reset again.

•Check that the gas and water supplies to the boiler

have not been inadvertently turned off.

•If the boiler still fails to reset or resets then returns to

lockout, there is a fault that should be attended to by

a competent person.

Operating the Boiler

Turn the temperature control knob to adjust the radiator surface

temperature and hot water tap temperature between approximately

63°C and 82°C

If there is a mains electric supply to the boiler, the ‘Mains On’light

will be on or flashing.

When there is a call for heat the ‘Burner On’light will flash and the

boiler will light automatically.The 'Burner On' light will be on whilst

water is being heated.

To turn off the Boiler

If you need to turn the boiler off, turn either the temperature control

knob to ( ) position or set the programmer/timer to Off (if fitted).

Fault Indicators

PCB On On Flash

Ignition On Off On

Overheat Flash Off On

Air Pressure Signal On Off Off

Circulation On Flash Flash

False Flame Flash Flash Flash

Air Pressure Switch Flash Off Off

Flow Thermistor On Flash On

Casting Thermistor Flash Flash Off

Incoming Voltage Off Off Off

Comp No 5110372 - Iss 2 - 6/04

re Control Knob On, Burner Off.

re Control Knob On, Burner On.

re Control Knob Off, Burner Off.

Refer to the Suprima HE User’s Guide and the heating controls instructions for further information.

Serial No. Label

Lower door panel

Potterton Suprima HE

Suprima 30 HE G.C. No. 41 075 35

Suprima 40 HE G.C. No. 41 075 36

Suprima 50 HE G.C. No. 41 075 37

Suprima 60 HE G.C. No. 41 075 38

Suprima 70 HE G.C. No. 41 075 39

Suprima 80 HE G.C. No. 41 075 40

The serial number is situated on the ‘Users Operating

Instructions’label on the rear of the door panel.

Example of serial number label.

Supr ima HE

Heat ing only bo i ler

Please complete the boxes below

Publication No. 5111597 - Iss. 01 (07/2004)

Andere Handbücher für Suprima 80 HE

Dieses Handbuch passt für folgende Modelle

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