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PRODUCT WARRANTY
Power-Tronics, Inc., assumes no liability for damages due to incorrect voltage or other voltage
related damages resulting from either output of the generator or input to the generator exciter
system. These problems should be protected with external devices provided by the customer
such as fuses, surge suppressors, over/under voltage and frequency controls.
Power-Tronics, Inc., warranties only parts and workmanship of this product for a period of
1 year from the original date of purchase from Power-Tronics, Inc. Under warranty,
Power-Tronics, Inc. will replace, exchange or repair the defective product without labor or
parts cost to the customer. Remaining warranty of the original product will be transferred to
the replaced or repaired product. To obtain warranty, a copy of the original purchase receipt
must be sent in with the defective product, which clearly shows the purchase date and serial
number of the defective part. A repair request form must be sent in with the product before
repairs will begin. You can obtain this form through contacting Power-Tronics, Inc.. Send
repairs to: Power-Tronics, Inc., 2802 Cobbler Ln., Kerrville Texas USA 78028. Send in
repairs only by UPS or FedEx.
Any one of the following conditions will void the warranty:
vOverheating of the power supply resistor on the printed circuit card.
vOverheating of the SCR or freewheeling diode.
vPhysical damage to the printed circuit card, housing or components.
vUnauthorized repair or alteration of printed circuit card.
vConductive or corrosive contamination of the circuit card.
vRemoval of our company identification from the product.
vRemoval of any conformal coating of the printed circuit card or components.
vOverheating of foil on the printed circuit card.
vInappropriate or infeasible application
vUse on any external device other than manufactured by Power-Tronics, Inc.
No other warranty is expressed or implied.
