When alarm signal appears on screen, please find the corresponding
solution(s) below.
1. Loosen the screw and take out the stainless steel cover.
2. Pull out old active carbon cloth.
3. Replace with new active carbon cloth.
4. Ensure the filter cloth is pushed to the end.
5. Put back the stainless steel cover and secure with screws
Replacing the UV-C light bulb
1. Unscrew both screws on the top and bottom
2. Remove casing cover
3. Gentle unscrew the light bulb from the socket and pull it out
4. Replace with genuine UV-C bulb by screwing clockwise into the socket
(parts available on Primo Ager website)
5. Put back the casing cover and secure both screws.
IMPORTANT
PLEASE MAKE SURE THE UV-C LIGHT IS OFF BY UNPLUGGING THE POWER CORD.
NEVER LOOK DIRECTLY TO THE UV-C LIGHT WHEN IT IS ON.
ALARMS
ACTIVE CARBON FILTER REPLACEMENT
13 Alarms / Active Carbon Filter Replacement
UV-C LIGHT UNIT
Fan
UV-C Light Bulb
Display Problem Trouble-shooting
Carbon Filter
REPLACE ACTIVE CARBON
CLOTH ONCE A YEAR!
REPLACE UV-C LIGHT BULB
ONCE A YEAR!
CLEANING METHODS
UV-C Light Unit / Cleaning Methods 14
Glass
1st >>>>
5th >>>>
2nd >>>>
3rd >>>>
4th >>>>
Door is opened for
more than 2 minutes
Keep the door closed, wait until the alarm signal disappears.
Temperature Sensor
non-detectable
Appoint qualified technician to replace the sensor.
Temperature is too high • Keep the door closed, wait for the temperature to drop to the
desired temperature range until the alarm signal disappears.
• If alarm signal persists for more than 45 minutes, please contact
us or our local agent for further follow-up and assistance.
Stainless Steel
• Daily Cleaning – Use a fine cotton cloth soaked with either soapy water or natural detergent
(diluted to 30-40%) to gently wipe the surface of the stainless steel. Rinse with clean water and use a
fine cotton cloth to absorb excessive water and let dry.
• Fingerprint Cleaning – Daily cleaning method or it can be applied or can be substituted by organic
solvent such as acetone or alcohol. Rinse with clean water and use a fine cotton cloth to absorb
excessive water.
• Heavily Stain Cleaning – Surface with grease or oil marks can be removed by organic solvent such as
acetone or alcohol. Rinse with clean water and use a fine cotton cloth to absorb excessive water and let dry.
**Remark: Never use bleaching agents, abrasive cleaners or chlorinated chemicals as cleaning agents.
Stainless Steel Wire Shelves
• Remove and hand wash S/S wire shelves in hot water and mild dish soap.
• Remove food spills with wet microfiber cloth
Ager Interior
• Prepare baking soda and water
• Mix 1 part of baking soda and 7 part of water
• Clean the ager interior from top to bottom
• Wipe with a clean towel until dry
Glass
• Spray cleaning solutions (water & detergent) to surface of
window. Use squeegee to wipe the mixture away; ensure
squeegee is wiped with lint-free cloth after each wipe.
Repeat until clean.
