RAM TRUCK 2500 2014 Bedienungsanleitung

Chrysler Group LLC

Ram Truck 2500/3500

GAS

WARRANTY INFORMATION

2014

14D241G-026-AB Second Edition Printed in U.S.A.

IMPORTANT

This booklet contains Chrysler Group LLC limited warranties. It

should be kept in your vehicle and presented to your Dealer if

any warranty service is needed.

The warranty text begins on page 4 of this booklet.

Original Owner’s Name

Street Address

City and State

Vehicle Identiﬁcation Number

Warranty Start Date (In-Service Date)

Selling Dealer

City

Warranty coverage applies to all vehicle owners. To protect you in the event of a recall or any questions concerning your warranty, please tell your dealer about any ownership or

address change, and write the details here.

Zip Code

Mileage at Delivery

Code

State

Second Owner’s Name

Street Address

City and State Zip Code

Date of Second Purchase Mileage at Purchase

Third Owner’s Name

Street Address

City and State Zip Code

Date of Third Purchase Mileage at Purchase

WARRANTY COVERAGE AT A GLANCE

DESCRIPTION 1Yr/

12, 000

2Yr/

24,000

3Yr/

36,000

3Yr/

50,000

3Yr/

Unlimited

5Yr/

50,000

5Yr/

100,000

7Yr/

70,000

8Yr/

80,000

Basic Limited Warranty Coverage

Special Extended Warranty Coverage

Anti-Corrosion Perforation Limited Warranty:

All Panels

Outer Panels

Powertrain Limited Warranty

Federal Emissions Warranty

Federal Emission Warranty -

Specified Components

Federal Emission Warranty -

Heavy Duty Gas

WARRANTY COVERAGE AT A GLANCE

1. Your Legal Rights Under These Limited

Warranties ..............................4

2. What’s Covered Under Chrysler Group LLC’s

Warranties ..............................5

2.1 Basic Limited Warranty ..................5

2.2 Corrosion Warranty .....................8

2.3 Restraint System Limited Warranty (Vehicles sold

and registered in the State of Kansas only) .....9

2.4 Powertrain Limited Warranty .............10

3. What’s Not Covered ......................13

3.1 Modifications Not Covered ...............13

3.2 Environmental Factors Not Covered .........14

3.3 Maintenance Costs Not Covered ...........15

3.4 Racing Not Covered ...................15

3.5 Certain Kinds of Corrosion Not Covered .....15

3.6 Other Exclusions ......................16

3.7 Total Loss, Salvage, Junk, or Scrap Vehicles

Not Covered ........................17

3.8 Restricted Warranty ....................17

4. Other Terms of Your Warranties ..............18

4.1 Exchanged Parts May Be Used in Warranty

Repairs ............................18

4.2 Pre-Delivery Service ...................19

4.3 Production Changes ....................19

5. Emission Warranties Required By Law .........20

5.1 Federal Emission Warranty ...............20

5.2 Emission Performance Warranty ...........21

5.3 Federal Emission Warranty - Heavy Duty

Gasoline Truck .......................22

5.4 Noise Emission Warranty - Heavy Duty Truck ..23

TABLE OF CONTENTS

6. How to Get Warranty Service ................26

6.1 Where to Take Your Vehicle ..............26

6.2 How To Get Roadside Assistance Service - U.S.

or Canada Only * .....................28

6.3 Emergency Warranty Repairs .............30

6.4 Getting Service Under the Federal Emission

Performance Warranties .................30

7. How to Deal with Warranty Problems ..........32

7.1 Steps to Take ........................32

7.2 Helpful Addresses and Telephone Numbers ....35

8. Optional Service Contract ..................37

9. Maintenance ...........................38

9.1 General Information ...................38

9.2 Where To Go For Maintenance ............39

TABLE OF CONTENTS

1. Your Legal Rights Under

These Limited Warranties

The warranties contained in this booklet are the only

express warranties that Chrysler Group LLC (⬙Chrysler⬙)

makes for your vehicle. These warranties give you

specific legal rights. You may also have other rights

that vary from state to state. For example, you may

have some implied warranties, depending on the state

where your vehicle was sold or is registered.

These implied warranties are limited, to the extent

allowed by law, to the time periods covered by the

express written warranties contained in this booklet.

If you use your vehicle primarily for business or

commercial purposes, then these implied warranties do

not apply and Chrysler completely disclaims them to the

extent allowed by law. And the implied warranty of

fitness for a particular purpose does not apply if your

vehicle is used for racing, even if the vehicle is equipped

for racing.

Some states do not allow limitations on how long

an implied warranty lasts, so the above limitations

may not apply to you.

1.1 Incidental and Consequential

Damages Not Covered

Your warranties don’t cover any incidental or conse-

quential damages connected with your vehicle’s fail-

ure, either while under warranty or afterward.

Examples of such damages include:

•lost time;

•inconvenience;

•the loss of the use of your vehicle;

•the cost of rental vehicles, gasoline, telephone, travel,

or lodging;

•the loss of personal or commercial property; and

•the loss of revenue.

Some states don’t allow incidental or consequential

damages to be excluded or limited, so this exclusion

may not apply to you.

YOUR LEGAL RIGHTS UNDER THESE LIMITED WARRANTIES

2. What’s Covered Under

Chrysler Group LLC’s

Warranties

2.1 Basic Limited Warranty

A. Who Is Covered?

You are covered by the Basic Limited Warranty if you

are a purchaser for use of the vehicle.

B. What’s Covered

The Basic Limited Warranty covers the cost of all parts

and labor needed to repair any item on your vehicle

when it left the manufacturing plant that is defective in

material, workmanship or factory preparation. There is

no list of covered parts since the only exception are tires

and Unwired headphones. You pay nothing for these

repairs. These warranty repairs or adjustments — includ-

ing all parts and labor connected with them — will be

made by your dealer at no charge, using new or remanu-

factured parts.

C. Items Covered by Other Warranties

The following are covered by separate warranties offered

by their makers. They are not covered by the Basic

Limited Warranty:

•tires;

•Unwired headphones; or

•items added or changed after your vehicle left the

manufacturing plant, such as accessories or protection

products, or items changed because of customization

or van conversion.

WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES

Be sure you get a copy of any warranty that applies to

these items from your dealer, or from the maker of the

product. You can find the tire and Unwired headphone

warranty statements in your Owner’s Literature Package.

D. Towing Costs Are Covered Under Certain

Circumstances

The Roadside Assistance covers the cost of towing your

vehicle to the nearest Chrysler, Dodge, Jeep, or Ram

dealer if your vehicle becomes disabled as a result of a

mechanical breakdown. If you choose to go to another

dealership, you will be responsible for the cost if the

extra distance exceeds 10 miles. See Section 6.2 for

information on how to get towing service in the United

States and Canada.

E. When It Begins

The Basic Limited Warranty begins on either of the

following dates, whichever is earlier:

•the date you take delivery of the vehicle; or

•the date when the vehicle was first put into service —

for example, as a dealer “demo” or as a Chrysler

company vehicle.

WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES

F. When It Ends

The Basic Limited Warranty lasts for 36 months from the

date it begins or for 36,000 miles on the odometer,

whichever occurs first. But the following items are

covered only for 12 months or for 12,000 miles on the

odometer, whichever occurs first:

•brakes (rotors, pads, linings, and drums);

•wiper blades;

•clutch discs or modular clutch assembly (as

equipped);

•windshield and rear window; and

•wheel alignment and wheel balancing

G. Registration and Operation Requirements

The Basic Limited Warranty covers your vehicle only if:

•it was built for sale in the U.S.;

•it’s registered in the U.S.;

•it’s driven mainly in the U.S. or Canada; and

•it’s operated and maintained in the manner described

in your Owner’s Manual.

WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES

H. If Your Vehicle Leaves the United States (We

Include U.S. Possessions and Territories as

Part of the United States for Warranty

Purposes):

EXCEPT WHERE SPECIFICALLY REQUIRED

BY LAW, THERE IS NO WARRANTY

COVERAGE ON THIS VEHICLE IF IT IS

SOLD IN OR REGISTERED IN COUNTRIES

OTHER THAN THE UNITED STATES.

This policy does not apply to vehicles that have

received authorization for export from Chrysler.

Dealers may not give authorization for export. You

should consult an authorized dealer to determine this

vehicle’s warranty coverage if you have any ques-

tions.

This policy does not apply to vehicles registered

to U.S. government officials or military personnel on

assignment outside of the United States.

2.2 Corrosion Warranty

A. Who Is Covered?

You are covered if you are a purchaser for use of the

vehicle.

B. What’s Covered

This warranty covers the cost of all parts and labor

needed to repair or replace any sheet metal panels that

get holes from rust or other corrosion. If a hole occurs

because of something other than corrosion, this warranty

does not apply. Cosmetic or surface corrosion — result-

ing, for example, from stone chips or scratches in the

paint — is not covered. For more details on what isn’t

covered by this warranty, see 3.5.

WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES

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