Troubleshooting
The sounddeck does not emit any sound in the TV mode or the playback skips.
If the sounddeck is connected to the television via HDMI or optical output, the television setting for the
chosen TV output in the playback mode should be “PCM.” Please ensure that the cable connecting the two
devices is securely attached.
The LEDs don’t light up.
Please make sure that the device is connected to a power supply. Check that the power cord is properly
plugged in to the power jack on your Raumfeld device.
After setup, my Raumfeld devices no longer, or only sporadically, connect to the Wi-Fi.
Make sure that the Raumfeld devices and the smart device with the Raumfeld App are using the same Wi-Fi.
If your router offers guest access, this should not be used for your Raumfeld system. Check that the Dynamic
Host Conguration Protocol (DHCP) on your home router is activated and that all essential devices within the
home network are able to communicate with each other.
The Raumfeld devices are connected to the network but playback is interrupted or skips.
It is possible that one or more Raumfeld devices are receiving either too little or, at times, even no Wi-Fi
signal. Try placing the device closer to the router, experiment with different placement locations or create a
wired connection between the affected device and router via Ethernet cable. If possible, try streaming lower
resolution audio les. In order to avoid network problems, we recommend the use of a Raumfeld Expand.
Where can I nd additional information and help?
Should you encounter unexpected problems or if you have additional questions, you’ll nd an extended FAQ
section in the Raumfeld Online Manual at manual.raumfeld.com.
Raumfeld® is a registered trademark of Lautsprecher Teufel GmbH, used under licence.
All rights reserved. Images may vary slightly from the actual products.
No part of this work may be reproduced, modied or otherwise used without prior
written permission.
U.S. Pat. No. US 8,902,934 ©2015 Berlin Acoustics, Inc.
In the United States, Raumfeld products are sold and distributed by Berlin Acoustics,
Inc., a Delaware corporation, and its authorized agents.
Outside the United States, please contact:
Lautsprecher Teufel GmbH
BIKINI Berlin
Budapester Strasse 44
10787 Berlin – Germany
www.raumfeld.com
