Raven Viper 4+ Bedienungsanleitung

CONFIGURATION MANUAL

Viper 4+ service manual

Viper 4+ Service manual I V1.0

Viper 4+ service manual-EN-V1.0 I Pag 2/9

Content

1. Remote Support............................................................................................................3

2. Connect to internal Septentrio GPS receiver................................................................5

3. Connect to internal Satel radio modem.........................................................................7

4. Capture screenshots on a Viper 4+..............................................................................8

5. COM-Port overview ......................................................................................................9

Viper 4+ Service manual I V1.0

Viper 4+ service manual-EN-V1.0 I Pag 3/9

1. Remote Support

At a Viper 4+ we use the SlingShot Portal to

perform a remote support session. In the

SBGuidance Loader of the Viper 4+ or in the

SBGuidance software under INFO > SYSTEM

> DEBUG a remote support button is added

(Figure 1 and Figure 2). Take the following

steps to setup a remote session:

1. Press the remote support button in the

SBGuidance Loader (Figure 1) or go to

INFO > SYSTEM > DEBUG and the 3rd

tab in the SBGuidance software (Figure

2).

2. Press in the displayed screen of the

SBGuidance Loader Request Support

(Figure 3) or on the button with the red

circle in SBGuidance (Figure 2). A

session ID appears. The customer

should give the session ID to the

technical service specialist.

3. Go to the SlingShot Portal

(https://portal.ravenslingshot.com/).

4. Login to the SlingShot Portal.

5. Go to Manage > Remote support.

6. Fill in the received session ID from the

customer and press Go (Figure 4).

When you use the remote session for the

first time, make sure you select in the

browser that pop-ups of the SlingShot

Portal are always allowed.

Figure 1 SBGuidance Loader

Figure 3 Request remote support session

Figure 4 Enter session ID in SlingShot Portal

Figure 2 SBGuidance - Remote session

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7. A screen like Figure 5 appears. The

technical service specialist is able to take

over all the functionality of the screen

(similar to TeamViewer).

Figure 5 Remote Support session

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2. Connect to internal

Septentrio GPS receiver

Take the following steps to make a serial

connection to the internal Septentrio GPS

receiver:

1. Connect a serial cable or USB-to-Serial

converter from your desktop PC/laptop to

the SUB-D9 connector with label

“NMEA” (Figure 6). In the Harness, In-

Cab VPR4 ISO (11158000064) the

NMEA connector is located nearby the

first DT-connector in the cable. In the

Harness, In-cab (terminal) VPR4

(SBG13711-09) the nmea connector is

located just behind the Viper 4+ field

computer. When you use a Harness

SBG-VPR4 Adapter M12 (SBG13711-

11), use the NMEA output connector with

a NMEA cable (SBG10880) to connect.

2. Open Septentrio RxControl on your

computer. If Septentrio RxControl is not

available on your computer, download

the tool from the SBG website.

3. Go to File > Change connection (Figure

7). A new screen appears (Figure 8).

Figure 7 RxControl - Change connection

Figure 6 Serial connection to internal GPS receiver

Viper 4+ Service manual I V1.0

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4. Select serial connection and choose the

correct COM-port (in this case COM1). If

you do not know which COM-port of your

computer is used, look in the Windows

Device Manager. Take the following

steps to do this:

a. Open Windows Explorer

(Windows + E on your keyboard).

b. Right click on computer and go to

Properties.

c. Press on Device Manager (left

upper side of the screen).

d. Go to Ports (COM & LPT). If you

connected serial search the

Communications Port (in this

case: COM1). If you use an USB-

to-Serial converter search for a

USB serial Port (Figure 9).

5. If the correct COM Port is not in the list

behind serial connection, choose in the

COM Port selection box new connection

(Figure 10).

6. Press Next.

7. Select the correct serial port behind

Serial Port (Figure 11) and give the

connection a name behind Connection

Name. Always use for the name

“COMX_auto”. X is in this case the port

number.

8. Press Finish. The connection will be

established and all the functionality

(including updating a receiver) of

RxControl can be used now. If the

connection is not established try a null

modem (00-289-2430374) in the serial

cable.

Figure 8 RxControl - Change connection

Figure 9 Windows Explorer - Ports

Figure 10 RxControl - Create new connection

Figure 11 RxControl - Configure new connection

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3. Connect to internal Satel

radio modem

Take the following steps to connect with a serial

connection to the internal Satel radio modem:

1. Connect a serial cable or USB-to-Serial

converter from your desktop PC/laptop to

the SUB-D9 connector with label “RTK-

COR” (Figure 12). In both the Harness,

In-Cab VPR4 ISO (11158000064) and

the Harness, In-cab (terminal) VPR4

(SBG13711-09) the RTK-COR connector

is located just behind the Viper 4+ field

computer.

2. Start the Satel Configuration Manager. If

this tool is not available on your

computer, download the tool from the

SBG website.

3. Go to Program Preferences (see red

circle in Figure 13).

4. Choose in the serial port section the

correct port and baudrate 19200 (see

green circle in Figure 13). If you do not

know which COM-port of your computer

is used, look in the Windows Device

Manager. In point 4 of chapter 2 is

explained how to do this.

5. If the correct port is entered, press

Connect. The blue status bar at the top

of the screen will indicate Connected

after the connection is established. Now

all the functionality of the Satel

Configuration Manager are available

(check diagnostics, check firmware

version, set multiple settings and update

firmware). If the connection is not

established try a null modem (00-289-

2430374) in the serial cable.

Figure 12 Connection to internal Satel radio modem

Figure 13 Satel Configuration Manager Preferences

Viper 4+ Service manual I V1.0

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4. Capture screenshots on a

Viper 4+

On a Viper 4+ it is not possibe to use an

external screenshot program, like we can use

on a Viper 4 or GeoStar (for example

FsCapture). Therefore, to capture a screenshot

on a Viper 4+ (only possible in SBGuidance),

take the following steps:

1. Insert an USB drive.

2. Press on the GPS-time to capture a

screenshot (Figure 14). If this is

successful you get a message that a

screenshot has been saved (Figure 15).

3. Go to Info > System > Debug

4. Press on the export button (see red

circle in Figure 16). The screenshots will

be exported together with all the other

diagnostics data (logs, error.log and

trace.log) to a diagnostics folder on your

USB drive. This can take a couple of

minutes. Make sure that you only

remove the USB drive when it stops

flashing!

5. You can find the screenshots on your

USB drive in the diagnostics >

screenshots folder.

Figure 14 Capture screenshot

Figure 15 Saved screenshot message

Figure 16 System diagnostics

Viper 4+ Service manual I V1.0

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5. COM-Port overview

In the Viper 4+ in some setup screens the

COM-ports are named in a different way

compared to the Viper 4 and GeoStar. This is

for example noticeable in the GPS receiver

setup wizard in the SBGuidance Configurator

(Figure 17Figure 17). See Table 1 for an

overview of the COM ports on a Viper 4+.

Port name

Viper 4+

Port

name

Viper 4

Description

/dev/ttymxc0

COM4

VRA//NMEA2 on

Viper 4 terminal

harness

/dev/ttymxc2

COM1

AsteRx4 GPS-

receiver

/dev/ttyUSB1

COM5

Radio/COM5 on

Viper 4 terminal

harness.

/dev/ttyUSB2

COM3

COM3 on Viper 4

terminal harness

Table 1 Port overview Viper 4+

Figure 17 GPS receiver setup wizard

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