Ricoh Y406 Kurzanleitung

Interactive Whiteboard Options

Machine Code:

Y406/Y407/Y413/Y414/Y419/Y420/Y4

Field Service Manual

Ver 2.20

Latest Release: January, 2019

Initial Release: January, 2019

Revision History

Version

Revision

Date

Revision History

V1.00

February,

2017

V2.00

22 January,

2018

Added Controller Type 2, Controller OP-10, and Controller OP-5

Corrected information in [Troubleshooting - Error Messages]

Corrected information in [Troubleshooting - Troubleshooting]

V2.01

22 March,

2018

Corrected information in [Troubleshooting (Only Controller Type 1/Type 2) -

Error Messages - Error Messages Related to the External Application]

V2.10

23 August,

2018

Added D8600

V2.20

10 January,

2019

Added D3210

Symbols, Abbreviations and Trademarks

Symbols, Abbreviations

This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations

are as follows:

Screw

Shoulder screw

Black screw (TCRU)

Connector

FFC (Flat Film Connector)

Harness clamp

Clip

E-ring

C-ring

Spring

Trademarks

Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries.

Google Chrome and Android are trademarks of Google Inc.

iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United

States and certain other countries.

iPhone, iPad, Mac OS, and Safari are trademarks or registered trademarks of Apple Inc., in the United

States and other countries.

Firefox is a registered trademark of the Mozilla Foundation.

Dropbox is a registered trademark or trademark of Dropbox, Inc.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be

trademarks of their respective owners.

DisplayPort and VESA are registered trademarks of Video Electronics Standards Association in the U.S.

and/or other jurisdictions.

VGA is a trademark of International Business Machines Corporation in the United States, other

countries, or both.

Crestron and RoomView are trademarks or registered trademarks of Crestron Electronics, Inc.

HDMI and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI

Licensing, LLC.

Bluetooth is a trademark or registered trademark of Bluetooth SIG Inc. in the United States and other

countries.

Microsoft, Windows, Internet Explorer, Excel, OneDrive, and PowerPoint are either registered

trademarks or trademarks of Microsoft Corporation in the United States and / or other countries.

The proper name of Internet Explorer 11 is Windows® Internet Explorer® 11.

The proper names of the Windows operating systems are as follows:

• The product names of Windows 7 are as follows:

Microsoft® Windows® 7 Home Premium

Microsoft® Windows® 7 Professional

Microsoft® Windows® 7 Ultimate

Microsoft® Windows® 7 Enterprise

• The product names of Windows 8.1 are as follows:

Microsoft® Windows® 8.1

Microsoft® Windows® 8.1 Pro

Microsoft® Windows® 8.1 Enterprise

• The product names of Windows 10 are as follows:

Microsoft® Windows® 10 Home

Microsoft® Windows® 10 Pro

Microsoft® Windows® 10 Enterprise

Microsoft product screen shots reprinted with permission from Microsoft Corporation.

Other product names used herein are for identification purposes only and might be trademarks of their

respective companies. We disclaim any and all rights to those marks.

 
1 
Table of Contents 
1. Product Information ............................................................................................................................ 4 
Product Overview................................................................................................................................... 4 
Controller Type 1................................................................................................................................ 4 
Controller Type 2/ OP-10/ OP-5......................................................................................................... 6 
Pen Sensor Kit Type 2/Type 3............................................................................................................ 8 
Camera Unit Type 1............................................................................................................................ 9 
Machine Codes and Peripherals.......................................................................................................... 10 
Product List....................................................................................................................................... 10 
Corresponding Options for each Whiteboard................................................................................... 11 
2. Installation......................................................................................................................................... 13 
Installation Requirements..................................................................................................................... 13 
Main Unit Installation............................................................................................................................ 14 
3. Replacement and Adjustment .......................................................................................................... 15 
Special Tools........................................................................................................................................ 15 
Controller.............................................................................................................................................. 16 
Controller Box (Controller Type 1).................................................................................................... 16 
Controller Box (Controller Type 2).................................................................................................... 16 
Controller Box (Controller OP-10/ OP-5).......................................................................................... 22 
SSD................................................................................................................................................... 28 
Memory Card (Only Controller Type 2/ OP-10/ OP-5)..................................................................... 37 
Capture Box (Only Controller Type 1/Type 2).................................................................................. 38 
Capture Board (Only Controller Type 1/Type 2) .............................................................................. 49 
Pen Sensor Kit...................................................................................................................................... 53 
Receiving Module............................................................................................................................. 53 
USB Cable........................................................................................................................................ 53 
Camera Unit.......................................................................................................................................... 55 
4. System Maintenance (Only Controller Type 1/Type 2).................................................................... 56 
Displaying the Administrator Settings .................................................................................................. 56 
Changing the Administrator Password............................................................................................. 56 
Displaying the Administrator Settings............................................................................................... 57 
System Update..................................................................................................................................... 59 
System Update Procedure ............................................................................................................... 59 
Export/Import of Application Settings................................................................................................... 60 
Items Subject to Export/Import......................................................................................................... 60 
File Type........................................................................................................................................... 61 
Export Procedure.............................................................................................................................. 61 
Import Procedure.............................................................................................................................. 63 

 
2 
 
Log Collection....................................................................................................................................... 66 
Collecting System Logs.................................................................................................................... 66 
Collecting Logs for Analyzing Problems Linked with Skype for Business ....................................... 66 
Re-recognize the Electronic Pen.......................................................................................................... 67 
Breaking the SSD (Only Controller Type 1)......................................................................................... 68 
Service Mode........................................................................................................................................ 70 
Service Mode.................................................................................................................................... 70 
Device Manager................................................................................................................................ 72 
Display Color Patterns...................................................................................................................... 72 
Display Touch Keyboard .................................................................................................................. 73 
Simple CAN Bus............................................................................................................................... 74 
Initialize Administrator Password...................................................................................................... 74 
Windows Activation........................................................................................................................... 75 
5. Troubleshooting (Only Controller Type 1/Type 2)............................................................................ 79 
Error Messages.................................................................................................................................... 79 
Error Messages during the System Startup..................................................................................... 79 
Error Messages Related to Operating Pages .................................................................................. 80 
Error Messages Related to Drawing Strokes................................................................................... 81 
Error Messages Related to Remote Whiteboard Sharing................................................................ 83 
Error Messages Related to Capture Input........................................................................................ 87 
Error Messages Related to Sending Email ...................................................................................... 89 
Error Messages Related to Reading and Saving............................................................................. 90 
Error Messages Related to the UCS Screen Sharing....................................................................100 
Error Messages Related to the UCS Linkage................................................................................ 101 
Error Messages Related to the External Application......................................................................103 
Error Messages Related to the System Update............................................................................. 105 
Troubleshooting..................................................................................................................................107 
Problems with the Display Manual Operation Buttons...................................................................107 
Problems in the Display.................................................................................................................. 107 
Problems in the Capture Board......................................................................................................107 
Problems with startup..................................................................................................................... 107 
Problems with the Electronic Pen................................................................................................... 110 
Problems with Skype for Business................................................................................................. 112 
IWB Network Environment Check Tool.............................................................................................. 115 
Outline............................................................................................................................................. 115 
Diagnostic Content .........................................................................................................................115 
How to Use the Tool....................................................................................................................... 115 
6. Detailed Descriptions...................................................................................................................... 122 
Overview.............................................................................................................................................122 

Signal Detection of the Electronic Pen........................................................................................... 122

Block Diagram (Controller Type 1)................................................................................................. 123

Block Diagram (Controller Type 2/ OP-10/ OP-5)..........................................................................124

Parts Layout....................................................................................................................................125

1.Product Information

Product Overview

Controller Type 1

Controller Box

No.

Name

WiFi antenna

RS232C

Ethernet (10/100/1000 Mbps)

POWER indicator

HDMI output

RESET button

HDD indicator

Audio output (line)

Audio output (mic)

USB2.0

USB3.0

Power button

2.5” SATA HDD tray

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