Ricoh SP C240 Series Montageanleitung

Model No.

SP C240/C242 Series

Firmware Update Guide

This manual explains how to update the firmware of the following machine:

• Multifunctional Printer: SP C240SF/SP C242SF

• Printer: SP C240DN/SP C242DN

You can download the firmware update package from our Web site.

About the firmware package❖

The firmware packages on our Web site are each designed to be used for a

specific model, and cannot be used for any other model.

Confirm the model of your machine, and download the appropriate firm-

ware package for your model.

Disclaimer❖

The supplier shall not be liable to the customer for any consequential,

incidental or indirect damages (including, but not limited to, damages for

loss of profits, business interruption or loss of business information, and

the like) caused by failure of this software or loss of documents or data, nor

for any other damages arising out of the use of this software, even if the

customer has been advised of the possibility of such damages.

Before Updating the Firmware

Check your operating environment before beginning the update.

Compatible Operating Systems❖

Your computer must be running one of the following operating systems:

Windows XP (32/64 bit)/Vista (32/64 bit)/7 (32/64 bit), or Mac OS X 10.3.9

or later.

Backing up the machine’s settings❖

After the firmware update, the machine’s settings may return to their fac-

tory defaults.

Before you reconnect the machine for the update, we recommend that

you back up the machine’s settings by accessing the machine using a Web

browser from a computer connected via a network.

Also, you can print out lists of scan and fax destinations or a configuration

page using a Web browser or the machine’s control panel. For details, see

the manuals provided with the machine.

Connection❖

Connect your computer and the machine through a network or directly by

USB.

CAUTION:

We recommend that you update the firmware via USB. If you update the firmware over the•

network, the machine may receive data over the network such as a print job during the

updates, which can interfere with the update process.

If you are updating the firmware via USB, the printer driver for USB connection must be•

installed on your computer beforehand. However, if you are updating via a network, no

printer driver is necessary.

Make sure your computer is securely connected to the machine with the USB or network•

cable that you will be using for the firmware update.

Disconnect any other cables that are not necessary for the firmware update, such as a•

telephone cable, from the machine.

Make sure that your computer does not enter standby or hibernation mode during the•

update process. Following is a procedure for configuring this setting based on Windows

XP as an example:

On the1. [Start] menu, click [Control Panel].

Click2. [Performance and Maintenance].

Click3. [Power Options].

On the4. [Power Schemes] tab, select [Never] for [System standby:] and [System

hibernates:].

Updating the Firmware

Use the following procedure to update the firmware. Be sure to print the

configuration page both before and after the update. Comparing pre- and

post-update configuration pages allows you to check whether or not the

update was successful.

Follow the procedure carefully.

CAUTION:

Do not operate the machine using the control panel, access the machine using Web•

Image Monitor, perform fax transmissions, printing, or TWAIN scanning during the update

process.

The update may take a while to complete. Do not turn off the power during the update. Turn•

off the power only when an update completion message appears on the machine’s control

panel.

Never disconnect the cable you are using for the updates during the update process.•

• When using a computer running on a Windows operating system, you must

have an account that has Manage Printers permission. Log on as an Admin-

istrators group member to acquire this permission.

• The screens shown in the following procedure are examples based on Win-

dows XP, unless otherwise stated.

Connect your computer securely to the machine with the USB or network

cable that you will be using for the firmware update. Disconnect any

other non-essential cables.

Print the configuration page.

Use the following procedure to print the configuration page. Take note of

the current firmware version (shown under ”Firmware Version” on the

configuration page).

SP C240SF/C242SF❖

A. Turn on the machine.

B. Press the [User Tools] key on the machine’s control panel.

C. Press the [][ ] keys to select [Print List/Report], and then press the [OK]

key.

D. Press the [][ ] keys to select [Configuration Page], and then press the [OK]

key.

E. Press [Yes].

SP C240DN/C242DN❖

A. Turn on the printer.

B. Press the [Menu] key.

C. Press the [][ ] keys to select [List/Test Print], and then press the [OK] key.

D. Press the [][ ] keys to select [Config. Page], and then press the [OK] key.

Double-click the

[UpdateTool.exe] (Windows) or [Firmware Update Tool] (Mac

OS X) icon to launch the firmware update tool.

A dialog box with cautionary statements appears.

Read the cautionary statements carefully, and then click [OK].

The firmware update tool opens.

Do not close the update tool unless you are instructed to do so.

For a USB connection, click [F/W Update (USB)]. For a network connection,

enter the machine’s IP address in [Machine IP], and then click [F/W Update

(NET)].

Check the machine’s control panel for messages and the update’s current

percentage of completion.

SP C240SF/C242SF❖

SP C240DN/C242DN❖

The Alert indicator lights up.

Update Firmware:

Updating...: 029

Wait until the update completion message appears on the machine’s

control panel.

SP C240SF/C242SF❖

SP C240DN/C242DN❖

The Alert indicator starts flashing.

Controller FW

Dwnload complete

Click [Close] to close the update tool.

Turn off the power of the machine, and then turn it back on.

After you turn the power back on, the machine performs initialization.

SP C240SF/C242SF❖

“Please wait...” appears on the machine’s control panel.

SP C240DN/C242DN❖

The Alert and Data in indicators flash twice.

Warming up...

Wait until “Ready” appears on the machine’s control panel.

If “Ready” does not appear on the machine’s control panel after one min-

ute, the update is not complete. In this case, see p.7 “If initialization does

not end following a firmware update”.

Print the configuration page again.

Confirm that the firmware has been updated by checking its version

(shown under “Firmware Version” on the configuration page).

SP C240SF/C242SF❖

A. Press the [User Tools] key on the machine’s control panel.

B. Press the [][ ] keys to select [Print List/Report], and then press the [OK]

key.

C. Press the [][ ] keys to select [Configuration Page], and then press the [OK]

key.

D. Press [Yes].

SP C240DN/C242DN❖

A. Press the [Menu] key.

B. Press the [][ ] keys to select [List/Test Print], and then press the [OK] key.

C. Press the [][ ] keys to select [Config. Page], and then press the [OK] key.

Reconnect the cables as they were before the update.

• In addition to printing a configuration page, you can check the machine’s

firmware version by accessing the machine using a Web browser. For de-

tails, see the manuals provided with the machine.

Troubleshooting

This section provides solutions to common update-related problems.

If initialization does not end following a firmware update

If “Ready” does not appear on the machine’s control panel after one minute

following a firmware update, a power failure or similar interruption prevented

the update from completing.

In this case, you will see the following screen on the machine’s control panel.

SP C240SF/C242SF❖

SP C240DN/C242DN❖

Initializing

If this happens, read p.1 “Before Updating the Firmware” carefully again, and

then use the following procedure to recover from the failure and complete the

update.

• To be recovered following a failed update, the machine must be connected

to a computer by USB.

• When using a computer running on a Windows operating system, you must

have an account that has Manage Printers permission. Log on as an Admin-

istrators group member to acquire this permission.

• The screens shown in the following procedure are examples based on Win-

dows XP, unless otherwise stated.

If you performed the update through a network connection, disconnect

the network cable, and then connect the machine to your computer using

a USB cable.

After confirming that “Initializing” has been shown on the machine’s

control panel for more than one minute, double-click the [UpdateTool.exe]

(Windows) or [Firmware Update Tool] (Mac OS X) icon to launch the

firmware update tool.

A dialog box with cautionary statements appears.

Read the cautionary statements carefully, and then click [OK].

The firmware update tool opens.

Do not close the update tool unless you are instructed to do so.

Click

[F/W Update (USB)].

Make sure that you keep the power of the machine turned on.

Wait until the “Ready” appears on the machine’s control panel.

When “Ready” appeared, click [F/W Update (USB)] again.

Wait until the update completion message appears on the machine’s

control panel.

SP C240SF/C242SF❖

SP C240DN/C242DN❖

The Alert indicator starts flashing.

Controller FW

Dwnload complete

Click [Close] to close the update tool.

Turn off the power of the machine, and then turn it back on.

After you turn the power back on, the machine performs initialization.

SP C240SF/C242SF❖

“Please wait...” appears on the machine’s control panel.

SP C240DN/C242DN❖

The Alert and Data in indicators flash twice.

Warming up...

Wait until “Ready” appears on the machine’s control panel.

Print the configuration page.

Confirm that the firmware has been updated by checking its version

(shown under “Firmware Version” on the configuration page).

SP C240SF/C242SF❖

A. Press the [User Tools] key on the machine’s control panel.

B. Press the [][ ] keys to select [Print List/Report], and then press the [OK]

key.

C. Press the [][ ] keys to select [Configuration Page], and then press the [OK]

key.

D. Press [Yes].

SP C240DN/C242DN❖

A. Press the [Menu] key.

B. Press the [][ ] keys to select [List/Test Print], and then press the [OK] key.

C. Press the [][ ] keys to select [Config. Page], and then press the [OK] key.

Reconnect the cables as they were before the update.

• In addition to printing a configuration page, you can check the machine’s

firmware version by accessing the machine using a Web browser. For de-

tails, see the manuals provided with the machine.

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