InnovativeRoboticsSolutions
4. Warranty
LimitedWarrantyCoverage:
Subject to the limitations provided below, the Komodo Robot is warranted against defects in
materials and workmanship, under normal use, from the date of shipment through the period
identified in the purchase quote (one year). If warranty period is not specified then the
deliverableis"asis"andnowarrantyisprovided.
Where a warranty is provided, RoboTiCan liability for such warranty is limited to: 100%
of the parts necessary to repair the covered defect. Technical support by telephone, email, fax
or other means of correspondence during the warranty period for issues covered by warranty is
providedatnochargeforcovereddefects.
If travel to a location (other than RoboTiCan facility) is required to address an issue
determined to be covered by warranty, parts will be covered but all labor and travel expenses
will be billed. Travel will be billed at expenses plus $50.00 per hour for work time and $20.00 per
hour travel. Determination of warranty coverage is the responsibility of RoboTiCan and cannot
be assigned or delegated to any other party. If it is required to ship the robot to RoboTiCan
facilityforrepairormaintenance,theshippingcostswillbepaidbythecustomer.
The following are specifically not covered by warranty: (1) failure due to abuse and
neglect and/or improper operating environment (including, but not limited to, improper power
supply, temperature, humidity, and environmental conditions); (2) down time and related costs
duetofailure;(3)itemssuchasbatteries,and(4)software.
RoboTiCan shall have sole authority to determine type and means of repair in the event of a
warranty claim. RoboTiCan shall have the right to require the return of the defective part or
system to RoboTiCan, transportation prepaid, to establish the claim. RoboTiCan shall in no
event be held liable for repairs or alterations made without RoboTiCan’s written consent or
approval. RoboTiCan shall not be held responsible for repairs made by others. If unauthorized
service is performed, the warranty provided herein shall be void. This warranty is void if the
equipment is altered, improperly operated, improperly maintained or payments are not made
accordingtotheagreement.
Any additional software requirements or options are the responsibility of the end user.
RoboTiCan does not warrant or guarantee the performance or functionality of any software, or
that Customer is acquiring the legal right to use any software embedded within, or provided in
connection with, reconditioned robots. Any software provided to customer is provided "as is"
without warranty of any kind, either express or implied, and RoboTiCan specifically disclaims
any warranty of merchantability, fitness for a particular purpose, satisfactory quality, lack of
viruses, title, quiet enjoyment, and/or noninfringement with respect to any software. Customer
acknowledges and agrees that use of any software provided to customer is at customer's own
risk. Customer agrees to indemnify and defend RoboTiCan from and against any liability arising
fromcustomer'suseofsoftwareinconnectionwithproductssoldtocustomerhereunder.
Except for the warranties expressly provided herein, all other guarantees, warranties,
conditions or representations, either expressed or implied, whether arising under statute,
Email:
[email protected]Website:
http://www.RoboTiCan.net8
