Rocom HELPY GSM Gebrauchsanweisung

Quick user guide Helpy GSM Issue 1.00

Page 1

Quick user guide

HELPY GSM

EN81.28 (2018) integrated

GSM lift emergency

call system

Quick user guide Helpy GSM Issue 1.00

Page 2

Content

Overview ...................................................................................................................................... 4

Installation place .......................................................................................................................... 4

Security advices............................................................................................................................ 5

Installation ................................................................................................................................... 6

SIM card installation .................................................................................................................... 6

GSM antenna ............................................................................................................................... 6

Connection of the external power supply..................................................................................... 6

Putting into service ...................................................................................................................... 7

Battery ......................................................................................................................................... 7

Reset button ................................................................................................................................ 7

Screw terminal block.................................................................................................................... 8

Connecting the emergency call button ........................................................................................ 9

General wiring diagram.............................................................................................................. 10

Programming ............................................................................................................................. 11

Enabling programming mode .................................................................................................... 11

Disabling programming mode ................................................................................................... 11

Telephone numbers .................................................................................................................... 12

Check the programmed telephon numbers................................................................................ 13

Recording identiﬁcation message............................................................................................... 13

Delete identiﬁcation message .................................................................................................... 13

Listen to the identiﬁcation message........................................................................................... 13

ID code programming ................................................................................................................ 14

Check the programmed ID code................................................................................................. 14

Test call ...................................................................................................................................... 15

Check test call programming...................................................................................................... 15

Test alarms ................................................................................................................................. 15

Acknowledgement procedure .................................................................................................... 16

Check acknowledgement procedure .......................................................................................... 17

Speech connection ..................................................................................................................... 17

Check speech connection activation........................................................................................... 18

Relay function ............................................................................................................................ 18

Check relay function setting....................................................................................................... 19

Emergency button ﬁltering ........................................................................................................ 20

Check emergency button ﬁltering time ...................................................................................... 20

Time setting ............................................................................................................................... 20

Check internal clock time setting................................................................................................ 21

Date setting ............................................................................................................................... 21

Check actual date setting ........................................................................................................... 22

Volume setting........................................................................................................................... 22

Check the volume setting........................................................................................................... 23

Change the password ................................................................................................................ 23

Change language ....................................................................................................................... 23

Second and third tranquillization message ................................................................................ 24

Emergency call button ............................................................................................................... 25

Programming using a SD micro memory card ............................................................................ 25

Reset to factory default.............................................................................................................. 25

HOW TO USE (alarm call receiving)............................................................................................. 26

Quick user guide Helpy GSM Issue 1.00

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Alarm call to a alarm receiver (ESSETI, P100).............................................................................. 26

Alarm call to a normal phone (DTMF) ........................................................................................ 26

Driver contact............................................................................................................................. 27

Ending the alarm........................................................................................................................ 28

Optical indicators ....................................................................................................................... 29

Green LED for GSM signal strength............................................................................................ 29

Red LED for device status ........................................................................................................... 29

Yellow LED for alarm status........................................................................................................ 29

Blue LED for the power supply ................................................................................................... 29

Technical data ............................................................................................................................ 30

Your notes.................................................................................................................................. 31

Quick user guide Helpy GSM Issue 1.00

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Overview

Helpy GSM open case

A Internal power-supply connector

B Built-in backup battery connector

C Antenna cable connector

D Reset pushbutton

E Alarm pushbutton

F SIM Card slot with front panel

G Built-in loudspeaker connector

H Serial port for PC connection

I Micro SD Card slot

L RJ11 connector for local telephone

M Battery compartment door

N Terminal blocks

O Built-in microphone

Installation place

The installation place for the device must be:

- inside a dry room;

- free from dust, heat and direct sun radiation;

- free from liquids and chemical aggressive substances.

Before the installation please follow these advices:

- The device must be powered only using the voltage as indicated in the type lable.

- If a liquid gets into the device please disconnet immediatly the device from the

power supply. The device can be repaired only by qualiﬁed personnel.

Quick user guide Helpy GSM Issue 1.00

Page 5

Security advices

Please read carefully this user guide before you install the device. Follow all security

advices. Not following the rules may be against existing law or cause dangerous

situations.

Helpy GSM is a low power radio transmission device, when it is powered it will send

and receive radio waves.

The device generates a magnetic ﬁeld and must be used away from magnetic media

(like discs, tapes, and similar).

The use of the device near to electrical of electronical devices like radio, TV, phone-

sand PC may generate disturbances.

Radio disturbances

As any other wireless device Helpy GMS may be disturbed by radio waves.

Use in a car

Do not use the device while driving. If you plan to use the device in a car please

ensure that all installed device are protected against radio disturbances. Never use or

install the device near to an airbag or within the action radius of an airbag.

Use in a airplan

In an airplan Helpy GSM must be switched off. The use of GSM device in an airplan

is forbidden by law.

Use within an hospital

Switch Helpy GSM off if you are close to any electromedical apparature.

Please take care that disturbances may affect the use of cardiological and acoustical

devices. As Helpy GSM ist not a mobile device it is not intended for a use in con-

tact with human body. The use of the device within an hospital or any other health

facility is only possible if the security advices are followed with the highest attention.

Wherever the use of GSM devices is forbidden also the use and the installation of a

Helpy GSM is not permitted.

Use close to explosive material

Helpy GSM may not be used or installed within fuel depots, chemical facilities or

within areas where explosive gas is present or used. The installation and use of this

device within such enviroments can be done only following the highest security

advices.

Usage

Do not use Helpy GSM in contact with human body. Do not touch the antenna during

opertation if not speciﬁcally required. Use only original and approved spare parts.

- Static discharges may damage the device. Please ensure that you are staticaly

discharged using a power grounding before handling the device.

Quick user guide Helpy GSM Issue 1.00

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Installation

Ensure that at the installation location a power plug in available nearby. For the wall

installation you can use the screws delivered with the unit.

It is very important that the Helpy GSM unit has all time the best GSM signal to

avoid disturbances during operation time. Before you install the device at his ﬁnal

position be sure that it is the best spot you can ﬁnd. To do this use an mobile phone

with a SIM card of the same provider that you are going to use with the Helpy GSM

and try at the spot you are going to use to setup a communication. If during the

conversation you will notice disturbances or interruptions you will have to look for a

better position.

SIM card installation

For the installation of the SIM card be sure that the devices is SWITCHED OFF! The

SIM card has to be placed into the speciﬁc slot. The card should have the PIN code

disabled.

PLEASE NOTE!

If you change the SIM card switch all time the POWER OFF!

Ensure that the PIN code of the SIM card is disabled with a mobile phone BE-

FORE you install it into the device.

If the SIM card is changed ensure that the new card has the PIN code is

disabled.

For a proper maintenance of the device you need a SIM card with SMS and

GPRS data volume. SMS is required for programming and data volume for ﬁrm-

ware updates. For data connectivity ensure that you have the APN user name

and password available from your provider.

GSM antenna

The antenna provided is connected to the device with the proper connector outside

the case. If you notice problems in getting a proper GSM network signal you may

change the antenna. Speciﬁc antennas may solve the problem. Ask the technical

support for more informations,

PLEASE NOTE!

Never power the Helpy GSM WITHOUT connected antenna. The radio transmis-

sion engine may be damaged.

The device is designed for statical installation and external power supply with 230

VAC. If required also a 12 VDC (min 11, max. 15 VDC) power voltage can be used.

The device has an internal NiMH battery for emergency power supply if external

power is missing.

Connection of the external power supply

Quick user guide Helpy GSM Issue 1.00

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The external power supply and battery status is show by the blue LED (see also LED

indicators).

PLEASE NOTE!

While you are handling with the 230 VAC power be aware to fullﬁll all national

and international security standards as required.

If you need to switch off the device it is not enough to unplug the external

power supply unit, as in this case it will be still powered by the internal battery.

To complete switch off the unit you have to unplug the external PSU and the

Reset button

The reset button has two different functions:

Short activation

The actual alarm will be resetted.

Long activation (10 seconds)

The system will be complete resetted and restarted. All programmed data will not be

deleted.

Putting into service

After connection of the external power supply the device will ﬁrst check the SIM

card. If no card has been installed, or if it is broken or cann't be recognized by

the unit, the red LED will start to ﬂash quickly. In this case the SIM card has to be

changed.

If everything is OK the device will start the initialisation procedure and login to the

provider. This can take some time about 30 to 60 seconds. During this time the red

LED will ﬂash quickly. After succesful login the red LED will ﬂash slowly.

Battery

The bulid in NiMH battery is continously tested by the Helpy GSM. If it will dein-

stalled or fail the device will rise an appropiate alarm. The ﬁrst time this procedure

will take place 6 hours after ﬁrst activation. During the procedure the battery will

be discharged over a load for several hours. If after the test the battery capacity will

be below a deﬁned level an appropiate alarm is rised. The discharging test will not

take place or will be interrupted if the device is missing the external power supply.

Furthermore the battery is protected against deep discharge. The battery should

be changed anyway all 2 to 4 years depending on the installation enviroment and

usage. In case of substitution only the same or a equivalent battery must be used to

avoid damage on the product.

PLEASE NOTE!

The battery should be changes in any case after 7 years.

Quick user guide Helpy GSM Issue 1.00

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Screw terminal block

Name Description

+ POWER SUPPLY INPUT (11-15VDC)(+)

- POWER SUPPLY INPUT (11-15VDC)(-)

AIP GIVEN ALARM INDICATOR LIGHT (output: 12VDC)

ARP RECEIVED ALARM INDICATOR LIGHT (output: 12VDC)

+12 12VDC OUTPUT (max. 100mA)

C COMMON TERMINAL FOR INPUT ALC

- NEGATIVE POLE

ALC ALARM INPUT FOR THE ELEVATOR CAR

ALY ALARM INPUT FOR THE PIT

IN1 FILTER INPUT

ALT2 OUTPUT FOR CONNECTING THE LOUDSPEAKER OF A PASSIVE SPEAKER

UNIT

MIC2 INPUT FOR CONNECTING THE MICROPHONE OF A PASSIVE SPEAKER UNIT

OR A SINGLE MICROPHONE

MIC3 INPUT FOR CONNECTING THE MICROPHONE OF A PASSIVE SPEAKER UNIT

OR A SINGLE MICROPHONE

- NEGATIVE POLE

TEL LOCAL TELEPHONE

RL1 RELAY

RL2 RELAY

VVX OUTPUT FOR CONNECTING AN ADDITIONAL ACTIVE SPEAKER UNIT

VVY OUTPUT FOR CONNECTING THE PIT ACTIVE SPEAKER UNIT

ALZ ADDITIONAL ALARM INPUT(4) OR AUXILIARY INPUT

AIN GIVEN ALARM INDICATOR LIGHT (output: 0VDC)

ARN RECEIVED ALARM INDICATOR LIGHT (output: 0VDC)

- NEGATIVE POLE

C1 COMMON TERMINAL FOR INPUT IN1(2)

Helpy GSM description of the terminal block

Quick user guide Helpy GSM Issue 1.00

Page 9

Connecting the emergency call button

Powerless button with

plain contact

Existing button

Siren

Negative pole

+12 to 24 Vdc

Helpy GSM connecting an powerless alarm button (normal closed or normal open)

Helpy GSM connecting an existing alarm button (normal open)

Quick user guide Helpy GSM Issue 1.00

Page 10

General wiring diagram

Helpy GSM general wiring diagram

HELPY GSM (cabin top or machine room)

Machine room

intercom

Lift cabin

Pictogram yellow

Pictogram green

Emergency button

Microphone

passive speaker unti

Pit

Active speaker unit

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