Royal 435dx Bedienungsanleitung

Royal

435dx

Electronic Cash Register

Instruction Manual

16 Departments

800 PLU’s (Price Look-Ups)

8 Clerks

Automatic Tax Computation – with 4 Tax Tables

(Including Add-on (USA), Canadian and VAT)

Programmable Electronic Cash Register

Easy Set-Up Instructions

QUICK START GUIDE

on Page 12

WELCOME...

to the Royal family of fine business machines.

We sincerely hope you will enjoy the many benefits

of being associated with a distinguished product

name that has represented both quality and

customer satisfaction since 1905.

This electronic cash register is designed to help your business function smoothly by providing efficient register operations and

accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that

you can customize your operations for optimum productivity. Here are just a few of the register's many valuable features:

• 16 departments

• 800 PLU (Price Look-Up) settings

• 8 Clerk Totals

• Security System

• Choice of Journal or Customer Receipt printout

• Automatic tax computation for tax rate (Add-on, Canadian Tax and VAT)

• Up to 4 Tax Tables

• Department-linked entry options that streamline and speed-up operation

• Periodic management reporting systems

• Battery back-up / memory protection of records

PLUS...

The ROYAL CONSUMER PRODUCT SUPPORT HOTLINE gives you the opportunity to call for

operational assistance and problem resolution. Please call toll-free:

Customer Service:

1-800-272-6229 (USA)

1-888-266-9380 (in Canada)

01-800-849-4826 (in Mexico)

Ordering Supplies: 1-888-261-4555

TABLE OF CONTENTS

__________________________________________________________

INTRODUCING ...YOUR CASH REGISTER .....................................................................................................1

STANDARD ACCESSORIES........................................................................................................................1

USING THIS MANUAL...................................................................................................................................1

SPECIFICATIONS AND SAFETY......................................................................................................................2

SETTING UP AND MAINTAINING THE CASH REGISTER.............................................................................3

KEYPAD FUNCTIONS.....................................................................................................................................4-5

THE CONTROL SWITCH ...................................................................................................................................6

CASH DRAWER............................................................................................................................................6

THE DISPLAY .....................................................................................................................................................7

READING THE DISPLAY ..............................................................................................................................7

Special Symbol Indicators ........................................................................................................................7

DISPLAYING THE TIME................................................................................................................................7

ERROR CONDITIONS........................................................................................................................................8

THE ERROR ALARM SYSTEM ....................................................................................................................8

Clearing An Error ......................................................................................................................................8

VOIDING ERRORS........................................................................................................................................8

Voiding the Entry Just Completed............................................................................................................8

Voiding An Earlier Entry............................................................................................................................8

THE BATTERY BACK-UP SYSTEM .................................................................................................................9

LOADING PAPER.............................................................................................................................................10

INSTALLING THE INK ROLL...........................................................................................................................11

QUICK START ...............................................................................................................12-13

SETTING PROGRAMS................................................................................................................................14

Entering the Program Mode ...................................................................................................................14

Exiting the Program Mode......................................................................................................................14

Clearing Errors........................................................................................................................................14

DATE AND TIME..........................................................................................................................................15

Setting the Date and Time......................................................................................................................15

SETTING THE CLERK SYSTEM ...............................................................................................................16

PERCENT DISCOUNT (-%)........................................................................................................................17

Setting a Percent Discount (-%) Rate....................................................................................................17

DEPARTMENT PROGRAMMING...............................................................................................................18

Assigning a Department Tax Status & Multiple Item Sale.....................................................................18

Programming Departments as Taxable and Non-Taxable....................................................................18

ZERO PRICE ENTRY SETTING.................................................................................................................19

TAX RATE....................................................................................................................................................20

Programming the Tax Rate ....................................................................................................................21

Single Fixed Percentage Tax Rate.........................................................................................................21

PRICE LOOK UPS.......................................................................................................................................23

Creating Price Look-Ups (PLU’s)...........................................................................................................23

PLU Confirmation Report........................................................................................................................24

SECURITY CODE AND DECIMAL POINT.................................................................................................25

Assigning a Security Code .....................................................................................................................25

Setting the Decimal Point .......................................................................................................................25

SUMMARY OF PROGRAMS ......................................................................................................................27

TABLE OF CONTENTS

__________________________________________________________

TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER ...................................................28

SAMPLE RECEIPT......................................................................................................................................28

TRANSACTION SYMBOLS.........................................................................................................................28

STANDARD TRANSACTIONS....................................................................................................................29

Registering a Single Item Sale and Tendering Change........................................................................29

Registering a Sale with Multiple Items ...................................................................................................29

Registering a Charge Transaction..........................................................................................................29

Using Split Tendering..............................................................................................................................30

MINUS (-) KEY TRANSACTIONS...............................................................................................................30

Registering a (-) Reduction (Coupon)....................................................................................................30

PERCENT DISCOUNT (-%) TRANSACTIONS..........................................................................................31

Discounting (-%) Individual Items...........................................................................................................31

Overriding the Preset Discount (-%).......................................................................................................31

Using a Preset Discount (-%) on the Total Sale....................................................................................31

Using a Preset Discount (-%) on Individual Items .................................................................................31

PLU CODES.................................................................................................................................................32

Using Fixed PLU Price............................................................................................................................32

Using Open PLU Price............................................................................................................................32

VOIDS...........................................................................................................................................................33

Voiding the Previous Entry in the Middle of a Sale................................................................................33

Voiding a Single Item..............................................................................................................................33

Voiding Multiple Items.............................................................................................................................33

REFUNDS ....................................................................................................................................................34

Refunding a Single Item .........................................................................................................................34

Refunding Multiple Items........................................................................................................................34

TAX OVERRIDE TRANSACTIONS.............................................................................................................35

Exempting Tax on an Item......................................................................................................................35

Exempting Tax on an Entire Sale...........................................................................................................35

Adding Tax to a Non-Taxed Department...............................................................................................35

OTHER TRANSACTIONS...........................................................................................................................36

Registering Money Received on Account..............................................................................................36

Paying Money Out ..................................................................................................................................36

Registering an Identification Number.....................................................................................................36

Registering a No Sale.............................................................................................................................36

MANAGEMENT REPORTS..............................................................................................................................37

"X" POSITION REPORT..............................................................................................................................37

"Z" POSITION REPORT AND RESET........................................................................................................37

PRINTING THE SALES REPORT...............................................................................................................37

CLEARING THE GRAND TOTAL ...............................................................................................................37

SAMPLE MANAGEMENT REPORT...........................................................................................................38

BALANCING FORMULAS...........................................................................................................................39

PLU AND CLERK REPORTS......................................................................................................................40

TROUBLESHOOTING (FULL SYSTEM CLEAR PROCEDURE)..................................................................41

TAX SYSTEM PRESET ....................................................................................................................................42

VAT TAX SYSTEM............................................................................................................................................43

CANADIAN TAX SYSTEM ..........................................................................................................................44-45

ACCESSORIES.................................................................................................................................................46

LIMITED WARRANTY ......................................................................................................................................47

INTRODUCING ... YOUR CASH REGISTER

___________________________________________________________________

STANDARD ACCESSORIES

The following are included in the box with your cash register:

- 1 Black, Plastic Journal Winder Spindle

- 1 Starter-Roll of 57mm (2 ¼”) Single-Ply, Bond Paper

- 1 Ink Roll (already installed)

- 2 Cash Drawer (515) Keys

- Instruction Manual

- (3) “AA”-Batteries for Memory Back-up System

USING THIS MANUAL

Your Cash Register manual is organized for easy reference. The front portion contains general information on all features and

functions of the cash register. Instructions for setting the optional programs are next. Transaction examples for operating the

Throughout this manual, references to the keypad are shown bolded and in brackets. References to the operational

keys are preceded by the word "press". For example: Press [subtotal]. Or: Press [DEPARTMENT 1].

References to the 11-key numeric keypad are preceded by the word "type". For example: Type the number [1].

GETTING STARTED

Important note: The cash register must be first plugged in before installing the back-up batteries.

Before you begin to operate the register or set the programs, check SETTING UP AND MAINTAINING THE CASH REGISTER

for installation information. Review KEYPAD FUNCTIONS, THE CONTROL SYSTEM and THE DISPLAY to become familiar

with their operations.

NOTE: Programs and transaction information for management reports are stored in the memory of the cash register. The

batteries must be installed to save this information.

SETTING THE REGISTER PROGRAM

Transaction examples provide steps for key operations. Sample receipts are included.

Royal's helpful "Quick Start" program (Page 12) will provide you with the most basic

programming options for the operation of your new cash register. Many users find "Quick Start"

the best way to begin to learn about the many capabilities of the machine.

SPECIFICATIONS AND SAFETY

__________________________________________________________________

MODEL: Royal 435dx

Electronic Cash Register

DISPLAY: Two LCD Displays. Front display for cashier and rear display for customer. Symbols for

error, change, subtotal, minus, total and item count.

CAPACITY: Total: 9-digit display with 7 numeric-digits input and readout.

PRINTER: Impact, numeric only serial printer.

INK SOURCE: Black Ink Roll (ROYAL brand part # 013109)

PAPER SUPPLY: 57MM (2 1/4") Single-Ply, Bond Register Tape (ROYAL brand part # 013129)

MEMORY PROTECTION: Approximately 30 days after power interruption

3 Size AA (1.5-Volt) Batteries (User installed. Included with unit.)

TECHNOLOGY: CMOS RAM

POWER CONSUMPTION: Standby - 15W, Operating - 47W

OPERATING TEMPERATURE: 0-40 Degrees Centigrade (32-104 Degrees Fahrenheit)

DIMENSIONS: 14 1/4" D x 13 1/2" W x 9 1/4" H

WEIGHT: 12 lbs.

SAFETY NOTICE

The main outlet for this cash register must be located near the unit and easily accessible.

Do not use this cash register outdoors, in the rain or near any source of liquid.

WARNING

"This equipment generates, uses and can radiate radio frequency energy and if not installed and

used in accordance with the instructions manual, may cause interference to radio communications. It

has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J

of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference

when operated in a commercial environment. Operation of this equipment in a residential area is likely to

cause interference in which case the user at his own expense will be required to take whatever measures

may be required to correct the interference."

SETTING UP AND MAINTAINING THE CASH REGISTER

__________________________________________________________________

SETTING UP YOUR CASH REGISTER

IMPORTANT - Please read this section carefully before attempting to operate the cash register or set the programs.

1. Place on a hard, flat, level surface to permit smooth operation of the cash register.

2. Plug in the electrical connection to an appropriate outlet.

3. Install batteries. (See Page 9) Do not install batteries unless the register is plugged in.

4. Install paper. (See Page 10)

5. Set desired program options using Quick Start (Page 12).

6. Set the Control Switch to “R1” (journal record) or “R2” (customer receipts).

7. The machine is ready for cash register transactions.

MAINTAINING THE CASH REGISTER

- Never cover the cash register when turned on. Doing so will prevent proper cooling of the electronic components.

- Cover the register when not in use to protect components from dust. The cash register should be turned “off” when

covered and not in use.

- Take care to keep all liquids away from the machine to avoid spills, which could damage electronic components.

- To clean, use a soft, dry cloth. Do not apply organic solutions such as alcohol.

- Your cash register should be kept in areas free from dust, dampness or extreme hot or cold temperatures.

- If stored in extreme temperatures (below 32 degrees or above 104 degrees Fahrenheit), allow the temperature inside

the register to reach room temperature before turning on.

- DO NOT attempt to pull the paper tape when printing or installing paper. Always use the [feed] key to advance the

paper. Pulling the tape could damage the print mechanism.

- If electronic service is necessary, an authorized service center is recommended. For a list of the Authorized Service

Centers within you local area, please call 1-888-261-3888.

- Familiarize yourself with the safety statements on Page 2.

KEY PAD FUNCTIONS

__________________________________________________________________

1. [ feed ] - Paper Feed Key - Advances the paper tape with no effect on register entries.

2. [ void ] - Void/Error Correction - Used to correct an entry after it is printed or to void the previous entry.

3. [ RA ] - Received on Account Key - used to register any money received on account that is not part of a sale; i.e., the

start-up money put in the drawer at the start of each business day can be registered as an RA.

4. [ ref/- ] - Dual Function: Coupon - Subtracts the amount from an item or the sales total, such as a coupon deduction.

Refund - Subtracts an item that is returned for refund. Minus key totals are shown in the management report.

5. [ PO ] - Paid Out - Registers any money paid out or taken out of the cash drawer that is not part of a sale. Paid out totals

appear in the management report.

6. [ PLU ] - Price Look-Up - Registers the transaction, including the preset price, of an individual item linked to the

appropriate department.

KEY PAD FUNCTIONS

__________________________________________________________________

7. [ C ] - Clear Key - Clears entries made on the keyboard prior to depressing the registration key. Also stops the error alarm

when incorrect entries are made.

8. [ qty/time ] - Dual-Function: Multiply & Time Display - Multiplies [DEPARTMENT], [PLU] or [Ref/-] key entries; also

displays the current time, if set.

9. Numeric Entry Keys – 11-key Numeric Key Pad, including keys [0] through [9] and double-zero [00].

10. Department Keys - Used to select non-taxable and taxable sales at the pre-programmed tax rate.

11. [ dept shift ] – Department Shift Key - Used to access Department 9 – 16 keys.

12. [ clerk ] – Clerk Key - Used to identify associated transactions with a particular clerk/operator. Supports a clerk

identification number for each operator and an optional security code.

13. [ -% ] - Percent Discount Key - Used to subtract a percentage rate from an individual item or an entire sale. The rate can

be a pre-programmed percentage rate or any other manually entered percentage rate.

14. [ #/NS ] – Non Ad / No-Sale Key - Used to open the cash drawer without a sale or starting a transaction, such as to make

change. Also used to print reference data, any numeric only data up to 7-digits long, on the receipt.

15. [ tax shift ] - Tax Shift Key - Used to enter a non-tax item into a taxable department or to enter a tax item into a non-

taxable department.

16. [ check ] - Check Key - Total sales paid by check. Check totals appear in the management report.

17. [ charge ] - Charge Key - Used to total sales that are charged. Charge totals appear in the management report.

18. [ subtotal ] – Sub-Total Key - Used to obtain a sub-total of all entries with tax added. Press this key when finished

entering all items of a sales transaction, before collecting cash from the customer. Then collect the cash from the

customer, enter the total cash amount and press [ amt tend/TOTAL ] to complete the sale and calculate change.

19. [ amt tend/TOTAL ] - Amount Tendered and Cash Total Key - Used to total transactions and to calculate change from

total cash tendered by the customer. In “X” and “Z”-modes this key is used to obtain daily grand totals of all transactions

and to run periodic reports and end-of-day reports.

THE CONTROL SWITCH

__________________________________________________________________

The Control Switch on the left-edge of the cash register inside the printer compartment must be properly positioned to operate or

program the cash register. The Control Switch is also used to access the “X” and “Z” modes to print or reset the totals for the

management reports.

Depending on the desired operation, position the Control Switch as follows:

"off" - The cash register is turned off and inoperable.

"R1" (On/Journal Tape) - The cash register is set for standard sales operations, including preset options. A journal record is

printed for each transaction.

"R2" (On/Customer Receipt) - The cash register is set for standard sales operations, including preset options. A customer

receipt prints for each transaction.

"X" (Prints Mid-Day or Periodic Management Reports) - Prints the "X" management report at anytime and does NOT reset

the totals to zero.

"Z" (Prints End-of-Day Management Reports and Resets Totals) - Prints the "Z" management report at the end-of-the-day

and resets totals to zero (except "locked-in" grand total).

"prg" (Program Mode) - Used to set and change program settings.

REMOVABLE CASH DRAWER WITH LOCK

This model cash register has a compact cash box that takes up less counter space. The removable cash drawer has 4-bill slots

that are sized to accommodate either US, Canadian or Mexican paper currency. It also has a removable coin tray. The coin

tray is preset with 4-coin slots, however it can be expanded up to 6-slots to accommodate additional coins if required.

The coin separators, creating the walls between each coin slot, are removable and can be re-positioned in another groove to

change the size of each coin slot. Three separators are already installed in the coin tray to create 4-slots. Two additional

separators are included in the box with the cash register (please check the packaging thoroughly) and one or both of these can

be installed to create a total of 5 or 6-slots. To remove a separator already installed in the coin tray, lift out the removable coin

tray from the cash drawer. While squeezing the bottom of the plastic separator where it inserts into the groove opening at the

bottom of the coin tray, turn the coin tray upside-down and use a flat-head screw driver from the opposite side to gently push the

plastic locking tab out of the groove. Be careful not to break the plastic. To install a separator into the coin tray; line up the

separator in a groove with the curved side of the separator facing down and into the coin tray, matching the shape of the coin

tray. Be sure the separator is in one groove only; and push it all the way down into the coin tray until the locking tab clicks into

position.

The cash drawer will open automatically or electronically after completing a cash, check or charge transaction or by pressing the

[#/NS] no-sale key. The cash drawer can also be opened manually by using the hidden emergency lever underneath the

The cash drawer is electronically locked when the control switch is in the "off" position. In addition, the cash drawer is designed

with a security “lock and key” that manually locks it and prevents it from opening either electronically or when manually using the

hidden emergency lever underneath the register. WARNING: The cash drawer cannot be opened when it is locked using the

cash drawer key (# 515) – do NOT lose these keys.

When opened, the cash drawer can be completely removed from the register by lifting up on the front of the open drawer and

pulling it towards you away from the register. 6

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