Royal Alpha 583cx Bedienungsanleitung

Contents

1 Welcome

Before Starting..................................................................................................................................................... 1

What is in the Box? ............................................................................................................................................. 2

Important Phone Numbers ............................................................................................................................. 2

2 Getting Started

Plugging in and Putting in the Batteries .................................................................................................... 3

Installing the Paper Roll.................................................................................................................................... 5

Installing the Barcode Reader ..................................................................................................................... 6

Setting the Date And Time.............................................................................................................................. 7

Programming the Sales Tax ............................................................................................................................ 8

Programming Department Keys ................................................................................................................... 9

3 Getting To Know the Cash Register

Opening and Closing the Customer Display ..........................................................................................10

Using the Mode Key Area ..............................................................................................................................12

Using the Keyboard .........................................................................................................................................13

Using the Cash Drawer ...................................................................................................................................14

Using the Accessory Drawer.........................................................................................................................15

Contents

ii Alpha 583cx User’s Guide

4 Setting Up Your Cash Register - the Basics

Using the Displays ........................................................................................................................................... 16

The Clerk Display........................................................................................................................................... 17

Setting Alphanumeric Descriptions .......................................................................................................... 17

Alphanumeric Code Chart ......................................................................................................................... 18

Using Single Width Characters................................................................................................................. 20

About Programming Numbers in Logo Messages............................................................................ 20

Using Double Wide Characters ................................................................................................................ 20

Programming a Store Logo or a Commercial Message................................................................... 21

Setting the Commercial Message in the Footer................................................................................. 24

Setting Clerk Numbers and Names ........................................................................................................... 25

Using the Clerk System ............................................................................................................................... 27

Setting the Machine Number ...................................................................................................................... 27

Setting X and Manager Passwords ............................................................................................................ 28

Printing the Quick Start Program Confirmation Report..................................................................... 29

Before Going to Register Mode................................................................................................................... 30

Error Codes ......................................................................................................................................................... 31

Clearing an Error............................................................................................................................................ 31

5 Setting Up Your Cash Register - Advanced

Programming Department Keys................................................................................................................. 34

Setting Standard and Gallonage Mode................................................................................................. 36

Programming Multiple and Single Items ............................................................................................. 36

Programming High Digit Lock-out (HDLO)..........................................................................................36

Programming Tax Status............................................................................................................................ 37

Programming Department Preset Price ............................................................................................... 38

Assigning Department Number Keys .................................................................................................... 38

Programming Department Names......................................................................................................... 39

Programming Scrolling Messages ............................................................................................................. 42

Programming Scrolling Message Display Times................................................................................... 43

Setting the Off Message ............................................................................................................................. 43

Setting the Mode Message........................................................................................................................ 44

Setting the Sales Message Start and Stop Times............................................................................... 44

Setting the Idle Messages .......................................................................................................................... 45

Setting the Amount of Time Letters Appear in the Display........................................................... 46

Alpha 583cx User’s Guide iii

Contents

Programming the Credit Keys......................................................................................................................46

Programming PLU Descriptions..................................................................................................................48

Programming PLUs without a Barcode Reader ..................................................................................48

Programming PLUs with the Barcode Reader.....................................................................................49

Setting the Decimal Points............................................................................................................................50

Setting the Rounding Rates ..........................................................................................................................51

Programming Discounts ................................................................................................................................51

Programming Minus Percentage Discounts........................................................................................51

Programming Coupon Discounts............................................................................................................52

Programming Plus Percentage Add-ons...............................................................................................55

Programming Flag Options...........................................................................................................................56

6 Ringing up Sales and Using Training Mode

Ringing up Sales................................................................................................................................................62

Ringing up Sales with the Barcode Reader...........................................................................................64

Using Training Mode .......................................................................................................................................64

7 Programming Complex Tax Rates

Setting the Tax Rates.......................................................................................................................................67

8 Running Reports

Running the Program Confirmation Report ...........................................................................................70

Running the Department Confirmation Report ....................................................................................72

Running the PLU Confirmation Report.....................................................................................................72

Running the Department Sales Report.....................................................................................................73

Running Management Reports ...................................................................................................................73

About X Readings ..........................................................................................................................................74

About Z Readings ..........................................................................................................................................74

About Management Reports.....................................................................................................................75

Running a Cash-In-Drawer Report...........................................................................................................75

Running a Clerk Report................................................................................................................................76

Running a Financial Report ........................................................................................................................76

Financial Report Example ...........................................................................................................................77

Running an Hourly Report..........................................................................................................................79

Running PLU Reports....................................................................................................................................80

Contents

iv Alpha 583cx User’s Guide

9 Maintenance and Options

Optional Accessories....................................................................................................................................... 82

Installing a New Paper Roll ........................................................................................................................... 82

Using the Battery System.............................................................................................................................. 83

Ordering Accessories...................................................................................................................................... 85

10 Troubleshooting

Error Codes ......................................................................................................................................................... 86

I Hear an Error Beep...................................................................................................................................... 86

Sec code error appears in PRG, X OR Z modes ................................................................................... 87

If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 87

PE Printer Error .................................................................................................................................................. 87

The Register Does Not Work at All............................................................................................................. 88

Opening the Drawer When There is no Power...................................................................................... 88

Half System Clear ............................................................................................................................................. 89

Full System Clear .............................................................................................................................................. 89

If Nothing Helps................................................................................................................................................ 89

11 Examples

Sample Receipt .............................................................................................................................................. 92

Transaction Codes ........................................................................................................................................... 93

Adding Tax to a Non-Taxable Department............................................................................................. 94

Cash Sale With Tendering Change ............................................................................................................ 94

Cash Sale Without Tendering Change...................................................................................................... 95

Charge Sale......................................................................................................................................................... 95

Coupon Discount Sale.................................................................................................................................... 96

Credit Return...................................................................................................................................................... 97

Credit Sale........................................................................................................................................................... 97

Dept Shift Key.................................................................................................................................................... 97

Exempting Tax On An Item........................................................................................................................... 98

Exempting Tax on the Entire Sale .............................................................................................................. 98

Gallonage Sales Transaction ........................................................................................................................ 99

Minus Percentage Discount Sale................................................................................................................ 99

Multiplication of a Department Unit Price............................................................................................100

Multiplication Sale .........................................................................................................................................100

Multiplying By A Fraction............................................................................................................................101

Alpha 583cx User’s Guide v

Contents

No-Sale Function............................................................................................................................................ 101

Overriding a PLU Sale................................................................................................................................... 102

Paid-Out Sale................................................................................................................................................... 102

PLU Sale............................................................................................................................................................. 102

PLU Sale With PLU Description ................................................................................................................. 103

Plus Percentage Sale..................................................................................................................................... 103

Received-On-Account Sale......................................................................................................................... 104

Registering A Department Unit Price ..................................................................................................... 104

Registering A Reference Number ............................................................................................................ 104

Return Sale ....................................................................................................................................................... 105

Split Tendering Sale...................................................................................................................................... 105

Temporarily Overriding a PLU Price........................................................................................................ 106

Use the Error-Correct /Void Key................................................................................................................ 106

Voiding A Coupon Sale................................................................................................................................ 107

Voiding a Department Preset Price......................................................................................................... 107

Voiding a Department Preset with a Coupon Discount .................................................................. 108

Voiding a Department Preset with a Minus Percentage Discount .............................................. 108

Voiding A Minus Percentage Discount Sale......................................................................................... 109

Voiding a Multiplication of a Department Preset Price.................................................................... 109

Voiding A Multiplication Sale .................................................................................................................... 110

Voiding a PLU Multiplication Sale............................................................................................................ 110

Voiding a PLU Sale......................................................................................................................................... 111

Voiding a PLU Sale with a Coupon Discount .......................................................................................111

Voiding a Plu Sale with a Minus Percentage Discount..................................................................... 112

Voiding a PLU Sale with a Plus Percentage Rate ................................................................................ 112

Voiding a Plus Percentage Sale................................................................................................................. 113

Voiding A Sale ................................................................................................................................................. 113

A Calculating State Tax Table Codes .............................................................. 114

Calculating Your Tax..................................................................................................................................... 114

Example Tax Chart...................................................................................................................................... 118

The Worksheet............................................................................................................................................. 119

Programming the State Tax....................................................................................................................... 120

Contents

vi Alpha 583cx User’s Guide

B GST/PST System for Canada..........................................................................121

Canadian Tax Programming Example ....................................................................................................121

C Product Information ......................................................................................124

Specifications and Safety ............................................................................................................................124

Safety Notice....................................................................................................................................................125

Limited Warranty............................................................................................................................................126

Description Tables .........................................................................................................................................127

Index....................................................................................................................130

Alpha 583cx User’s Guide

Welcome

Congratulations on purchasing your new Royal cash register! This register

is designed to be easy to use, helping you to focus on running your

business.

Before Starting

Before you start using this manual to set up and customize your cash

When you need to press a key, you see a picture of the key you need to

press and the name of the key is in another font. For example:

1If you are prompted for a Manager Password, type the password number

and then press the Check key. If you did not program a Manager

Password, go to the next step.

If you need to type something in the round Number keys area, what you

need to type is shown in a special font. For example:

2Using the round Number keys, press 444444 and then press the

Amount Tend Total key.

CHAPTER 1

Chapter 1: Welcome

2 Alpha 583cx User’s Guide

What is in the Box?

Look for and unwrap the following:

• Cash Register

• 1 starter roll of standard thermal paper, Royal Reorder Number 013127

(57.5mm).

• The black Journal spindle in the packing material.

• 4 standard AA (1.5 volt) batteries for the memory back-up system.

• 1 set of keys, consisting of:

• 2 Cash Drawer/Journal Lock keys (515).

• 2 PRG Program keys (427-023).

• 2 REG Register keys (427-024).

• 2 Z keys (427-012).

Important Phone Numbers

If you need help or want to order additional supplies, use the following

contact information.

To order items, see Ordering Accessories on page 85.

Customer Service: 1-800-272-6229 (USA)

1-888-266-9380 (Canada)

Ordering Supplies: 1-888-261-4555

Website: www.royal.com

Alpha 583cx User’s Guide

Getting Started

Setting up your cash register consists of the following steps:

• Plugging in and Putting in the Batteries

• Installing the Paper Roll

• Setting the Date And Time

• Programming the Sales Tax

• Setting at least 2 Department Keys

Do all the steps to make sure you have your cash register set up correctly.

When you are done with this chapter, see the chapter called Getting To

Know the Cash Register, starting on page 10 and the chapter called Setting

Up Your Cash Register - the Basics, starting on page 16 for more

information about your cash register.

Plugging in and Putting in the Batteries

Make sure that you plug the cash register into the electrical outlet before

you put in the batteries.

Caution

If you put the batteries in first, they can damage the cash register.

Do not use this cash register outdoors in the rain or near any source of

liquid.

CHAPTER 2

Chapter 2: Getting Started

4 Alpha 583cx User’s Guide

To get the cash register ready to use

1Remove the cash register and the parts from the box. Store the box and

packing material in a safe, dry place. If you need to move the register in

the future, you can put it back in the box.

2Remove the tape holding the parts of the cash register in place. For

example, there may be tape on the back of the Journal Compartment

Cover.

3Put the register on a hard, level surface, away from rain and spilled

drinks. A hard level surface makes it easier for the cash drawer to go in

and out smoothly.

Do not put the register on a porous surface. Depending on the surface or

any cleaning solution used on the surface, the rubber feet may leave

marks on the surface. Do not place the register on any valuable surface,

such as antique or fine wood tables, desks, and so on.

4Plug the cash register into a standard three-hole electrical wall outlet.

(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get

tripped over or accidentally pulled from the electrical outlet.

Put the cash register on an electrical circuit with no other electrical

device or appliance. Other appliances can overload the circuit or cause

electrical interference with the cash register. It is best that you use a

circuit without other appliances already on it.

5Install the memory backup batteries.

• Open the Journal Compartment cover.

Unlock the compartment cover with the

Cash Drawer/Journal Lock key #515. Grip

the left side of the journal cover and gently

pull upward. Remove the cover and put it

aside.

• Remove the battery cover, located in the

rear left section of the compartment. Press

the indentation at the bottom of the cover

and slide up. See the graphic to the right

for details.

• Put the batteries in the slots. Make sure

that the positive and negative ends are in

the right place. The batteries have a little

plus (positive) and minus (negative) sign

on each end to help you.

• Replace the battery cover by sliding it

back down into position.

6Now you are ready to put the paper in the cash register and set the time

and the date. See the next section for more information.

Press

here

and

slide up

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