RTX 8431 Bedienungsanleitung
SME VoIP Handset Guide 4.8
Proprietary and Confidential
Page | 1
Handset Operations Manual
RTX 8431
Technical Reference Document
Version 4.8
© October-2019 RTX A/S, Denmark
SME VoIP Handset Guide 4.8
Proprietary and Confidential
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Table of Contents
Handset Operations Manual ...................................................................................................................................... 1
RTX 8431 .................................................................................................................................................................... 1
1 About This Document ........................................................................................................................................ 5
1.1 Audience .......................................................................................................................................................... 5
1.2 Abbreviations ................................................................................................................................................... 5
1.3 References/Related Documentations .............................................................................................................. 5
1.4 Document History ............................................................................................................................................ 5
1.5 What is new ..................................................................................................................................................... 5
2 Making Handset Ready ...................................................................................................................................... 6
2.1 Package - Contents/Damage Inspection .......................................................................................................... 6
2.1.1 Before Package Is Opened ........................................................................................................................ 6
2.1.2 Contents of Package ................................................................................................................................. 6
2.1.3 Damage Inspection ................................................................................................................................... 7
2.2 Before Using the Phone ................................................................................................................................... 7
2.2.1 Installing the Battery ................................................................................................................................ 7
2.2.2 Using the Charger ..................................................................................................................................... 7
2.2.3 Handset in the Charger ............................................................................................................................. 7
2.2.4 How to Open Back Cover .......................................................................................................................... 8
2.2.5 How to Replace Battery ............................................................................................................................ 8
2.2.6 Handset Serial and IPEI/IPUI Number....................................................................................................... 8
3 Phone Overview ................................................................................................................................................ 9
3.1 Handset – Front View....................................................................................................................................... 9
3.2 Rear View - Handset ....................................................................................................................................... 10
4 Display ............................................................................................................................................................. 11
4.1 Icons and Text on the Display ........................................................................................................................ 11
4.2 Menu icons..................................................................................................................................................... 12
4.3 Keys and Buttons ........................................................................................................................................... 13
4.3.1 Navigation Keys/Selection Key ............................................................................................................... 13
4.3.2 Softkeys .................................................................................................................................................. 13
4.3.3 Function keys .......................................................................................................................................... 13
4.3.4 Speaker Key ............................................................................................................................................ 13
4.3.5 Activity Menu Key ................................................................................................................................... 13
4.3.6 Off-hook Key ........................................................................................................................................... 13
4.3.7 On-hook, and On/Off Key ....................................................................................................................... 13
4.3.8 Speed Dial Keys ....................................................................................................................................... 13
4.3.9 Volume Button ....................................................................................................................................... 13
4.3.10 Mute Button ......................................................................................................................................... 14
4.4 The Keypad .................................................................................................................................................... 15
4.4.1 Idle Mode, and Number Input Mode ..................................................................................................... 15
4.4.2 In Text Input Mode ................................................................................................................................. 15
4.4.3 Silent Mode from #-Key .......................................................................................................................... 15
5 Basic Operation ............................................................................................................................................... 16
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5.1 How to Switch the Handset On/Off ............................................................................................................... 16
5.2 Lock/Unlock the Keypad ................................................................................................................................ 16
5.3 Entering a number in idle............................................................................................................................... 16
6 Menu Operation .............................................................................................................................................. 17
6.1 Contacts ......................................................................................................................................................... 18
6.1.1 Add Contact ............................................................................................................................................ 18
6.1.2 Call/Edit a Contact .................................................................................................................................. 19
6.1.3 Send Message to Contact ....................................................................................................................... 19
6.1.3 More Contacts Options .......................................................................................................................... 20
6.1.4 Speed dial/One Touch Dial ..................................................................................................................... 20
6.2 Central Directory ............................................................................................................................................ 22
6.2.1 LDAP Mode and Local Mode .................................................................................................................. 22
6.2.2 Calling a Contact in the Central Directory .............................................................................................. 23
6.3 Calls ................................................................................................................................................................ 24
6.3.1 Call .......................................................................................................................................................... 25
6.3.2 View ........................................................................................................................................................ 25
6.3.3 More Calls Options ................................................................................................................................. 25
6.4 Connectivity ................................................................................................................................................... 27
6.4.1 Register ................................................................................................................................................... 27
6.4.2 Deregister ............................................................................................................................................... 27
6.4.4 Select PBX ............................................................................................................................................... 28
6.5 Settings .......................................................................................................................................................... 30
6.5.1 Audio Settings ......................................................................................................................................... 31
6.5.2 Time & Date ............................................................................................................................................ 35
6.5.3 Language................................................................................................................................................. 37
6.5.4 LED Signal ............................................................................................................................................... 38
6.5.5 Power Save ............................................................................................................................................. 38
6.5.6 Security ................................................................................................................................................... 39
6.5.7 Handset Name ........................................................................................................................................ 40
6.5.8 Line ......................................................................................................................................................... 41
6.5.9 Reset settings ......................................................................................................................................... 41
6.5.10 Status .................................................................................................................................................... 41
6.5.11 Auto Answer ......................................................................................................................................... 42
6.5.12 Silent Charging ...................................................................................................................................... 43
6.5.13 Do Not Disturb ...................................................................................................................................... 43
6.5.14 Hide Number ........................................................................................................................................ 44
6.5.15 Call Forward .......................................................................................................................................... 45
6.5.16 Idle Screen Saver .................................................................................................................................. 46
6.5.17 Idle Clock .............................................................................................................................................. 47
6.5.18 Function keys ........................................................................................................................................ 47
6.6 Messaging ...................................................................................................................................................... 48
6.6.1 How to Setup Text Messaging ................................................................................................................ 48
6.6.2 How to Write a New Message ................................................................................................................ 49
6.6.3 How to Send a New Message ................................................................................................................. 50
6.6.4 How to Open and Reply to a Message ................................................................................................... 51
6.6.5 Four Messaging Submenus ..................................................................................................................... 51
6.6.6 Inbox ....................................................................................................................................................... 51
6.6.7 Drafts ...................................................................................................................................................... 53
6.6.8 Sent Messages ........................................................................................................................................ 54
6.6.9 Settings ................................................................................................................................................... 55
6.8 F-Keys ............................................................................................................................................................. 56
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7 Calls Operations ............................................................................................................................................... 58
7.1 Incoming call .................................................................................................................................................. 58
7.1.1 Answering an Incoming Call ................................................................................................................... 58
7.1.2 Reject an Incoming Call .......................................................................................................................... 58
7.1.3 Silencing an Incoming Call ...................................................................................................................... 59
7.1.4 Ending a Call ........................................................................................................................................... 59
7.2 Initiating a Call ............................................................................................................................................... 59
7.2.1 Initiating a Call from Idle ........................................................................................................................ 59
7.2.2 Initiating a Call from Contacts ................................................................................................................ 59
7.2.3 Initiating a Call from Calls ....................................................................................................................... 60
7.2.4 Initiating a Call from the Central Directory............................................................................................. 60
7.3 Call Holding/Retrieving .................................................................................................................................. 60
7.4 Attended and Unattended Transfer of a Call ................................................................................................. 60
7.4.1 Attended Transfer .................................................................................................................................. 61
7.4.2 Unattended Transfer .............................................................................................................................. 61
7.5 Swap between Two Calls ............................................................................................................................... 63
7.6 Call Waiting .................................................................................................................................................... 64
7.7 Conference Call .............................................................................................................................................. 65
7.7.1 Establishing a Conference Call ................................................................................................................ 65
7.7.2 Terminating a Conference Call ............................................................................................................... 66
8 Accessories ...................................................................................................................................................... 67
9 Troubleshooting .............................................................................................................................................. 68
9.1 Operational problems .................................................................................................................................... 68
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1 About This Document
This document describes the features and functionalities available in the RTX SME VoIP DECT 8431 Handset. We
describe how to operate the handset without going into details of its mechanical features. The reference for
features and operation in this manual is RTX generic mode.
1.1 Audience
This guide is intended for everyday users as well as system administrators.
1.2 Abbreviations
For the purpose of this document, the following abbreviations hold:
DECT: Digital Enhanced Cordless Telecommunications
IPEI: International Portable Equipment Identity
MAC: Media Access Control
PBX: Private Branch Exchange
1.3 References/Related Documentations
[1]: How_To_Deploy_SME_Network_V1.3
[2]: SME VoIP System Guide, Version 4.4
1.4 Document History
REVISION AUTHOR ISSUE DATE COMMENTS
4.7 DKO 30/08/2019 Aligned with Firmware v470
4.8 DKO Aligned with Firmware v480
1.5 What is new
What new features have been added.
REVISION
WHAT IS NEW
V460
RTX8200 Location gateway support
V470 Wired headset ICON added to status bar
V480
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2 Making Handset Ready
In this chapter we briefly describe how to prepare the handset for use, install, and how to insert and charge new
batteries.
2.1 Package - Contents/Damage Inspection
2.1.1 Before Package Is Opened
Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is proof
of mishandling prior to opening, you must report it to the relevant support center of the regional representative
or operator.
2.1.2 Contents of Package
Make sure all relevant components are available in the package before proceeding to the next step.
In principle, every shipped handset unit package/box contains the following items:
1 x Handset unit
1 x Battery cover
1 x Handset belt clip
1 x Charger
1 x A/C Adaptor
1 x Battery
1 x plastic cover to replace the belt clip
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2.1.3 Damage Inspection
The following is the recommended procedure for you to use for damage inspection:
1. Examine all relevant components for damage.
2. Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping carton
until the operator has examined it. The operator/regional representative will initiate the necessary
procedure to process this RMA. They will guide the network administrator on how to return the
damaged package if necessary.
3. If no damage is found, then unwrap all the components and dispose of empty package/carton(s) in
accordance with country specific environmental regulations.
2.2 Before Using the Phone
The following are the precautions users should read before using the handset:
2.2.1 Installing the Battery
1. Never dispose battery in fires, otherwise it will explode.
2. Never replace the batteries in potentially explosive environments, e.g. close to inflammable
liquids/gases.
3. ONLY use approved batteries and chargers from the vendor or operator.
4. Do not disassemble, customize, or short circuit the battery
2.2.2 Using the Charger
Each handset is charged using a handset charger. The charger is a compact desktop unit designed to charge and
automatically maintain the correct battery charge levels and voltage. The handset charger is powered by AC
supply from 110-240VAC that supplies 5.0VDC at 1000mA. When charging the battery for the first time, it is
necessary to leave the handset in the charger for at least 10 hours before the battery is fully charged, and the
handset is ready for use.
2.2.3 Handset in the Charger
For correct charging, ensure that the room temperature is between 0°C and 25°C / 32°F and 77°F. Do not place
the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery
temperature is too high.
If the handset is turned off when placed in charger, the handset turns on and shows (shortly) the charging
message “The battery is charging”. After a while the display backlight first dim and then turns off (if demo mode
is not enabled). There will be response for e.g. incoming calls.
If the handset is turned on when placed in charger, the display shows (shortly) the charging message “The
battery is charging”. After a while the display backlight first dim and then turns off if unless “Idle Screen Saver” is
switched on.
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2.2.4 How to Open Back Cover
1. Open the belt lock and slide down the back-cover as shown on the image below
2. Remove Back Cover from Handset
2.2.5 How to Replace Battery
Remove the back cover from the handset as showed in section 2.2.4 How to Open Back Cover above. Then
remove the old battery and replace with a new one.
2.2.6 Handset Serial and IPEI/IPUI Number
The serial number and IPEI/IPUI number of each handset is found either on a label, which is placed behind the
battery, or on the packaging label. First, lift off handset back cover and lift the battery and read the serial
number.
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3 Phone Overview
This section contains an overview of the handset from the front and rear side.
3.1 Handset – Front View
1. Earpiece Speaker
2. Screen
3. Navigation Keys (Up/Down/Right/left)
4. Selection Key (Centre of Navigation Keys)
5. Call Key/ Accept Call Key (Off-hook key)
To answer a call, and functions as a short cut to the Call
list.
6. End, ON/OFF Key, Back Key (On-hook key)
To end call, to return to a previous menu, and to switch
the handset on/off by long press.
7. Activity Menu Key
To enter all the menus available on the handset.
8. Speaker Key
To enable/disable speaker mode during call.
9. 3 Softkeys
Are used for different commands in the different menus
on the handset and changes according to what is
displayed on the screen.
10. LED
Indicates incoming call, missed call, messaging, low
battery, and charging.
11. 4 Function keys
Program the keys to different shortcuts to easily access
different menus
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3.2 Rear View - Handset
12. Headset connector (3.5mm)
This is for connecting a headset. The connector is
protected against dust by the headset connector cover.
13. Volume Up Key (Side Key)
To increase the volume during call.
14. Volume Down Key (Side Key)
To decrease the volume during call.
15. Mute Key (Side Key)
To turn off the microphone in call, so that the
counterpart is muted.
16. External Speaker
Is used when speaker mode is enabled in call.
17. Battery
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