Sage The Dual Boiler BES920 Bedienungsanleitung

BES920

the Dual Boiler™

Instruction Booklet

CONTENTS

3We recommend safety ﬁrst

7Features of your new appliance

8Know your new appliance

10 Operating your new appliance

21 Coffee making tips & preparation

24 Care & cleaning

28 Troubleshooting

33 Coffees to try

WE RECOMMEND SAFETY FIRST

At Sage®we are very safety conscious. We design and

manufacture appliances with your safety foremost in mind.

We also ask that you exercise a degree of care when using any

electrical appliance and adhere to the following precautions.

FOR ALL ELECTRICAL

APPLIANCES

• Before using for the ﬁrst

time please ensure that

your electricity supply is the

same as shown on the rating

label on the underside of the

appliance. If you have any

concerns please contact your

local electricity company.

• Your Sage‰appliance

includes a BS 13 amp

moulded mains plug on the

supply cord.

• Should you need to change

this plug, please complete

the rewiring as follows

(after safe disposal of the

moulded plug).

• Please note that a cut off plug

inserted into a socket is

a serious danger risk.

• Wires are coloured as follows:

−Blue = Neutral

−Brown = Live

• As the colours of the wire

may not correspond with

the coloured markings which

identify the terminals in

your plug, please refer to

the following:

−The Blue wire must be

connected to the terminal

which is marked ‘N’.

−The Brown wire must be

connected to the terminal

which is marked with the

letter ‘L’.

• Please note that if a 13 amp

plug is used, a 13 amp fuse

should be used.

• Carefully read all instructions

before operating and save

for future reference.

IMPORTANT SAFEGUARDS

WE RECOMMEND SAFETY FIRST

• Remove any packaging

material and promotional

labels or stickers before using

the Sage for the ﬁrst time.

• To eliminate a choking

hazard for young children,

remove and safely discard the

protective cover ﬁtted to the

power plug of this appliance.

• Do not place the product near

the edge of a bench or table

during operation. Ensure

the surface is level, clean

and free of water and other

substances.

• Do not let the cord hang over

the edge of a bench or table,

or become knotted. Keep

away from hot gas or electric

burner, or where it could

touch a heated oven.

• This appliance can be used

by children aged from

8 years and above if they have

been given supervision or

instruction concerning use

of the appliance in a safe way

and understand the hazards

involved. Cleaning and user

maintenance shall not be

made by children unless they

are aged from 8 years and

above and supervised.

Keep the appliance and its

cord out of reach of children

aged less than 3 years.

• Appliances can be used

by persons with reduced

physical, sensory or mental

capabilities or lack of

experience and knowledge

if they have been given

supervision or instruction

concerning use of the

appliance in a safe way and

understand the hazards

involved.

• Children shall not play with

the appliance.

WE RECOMMEND SAFETY FIRST

• Regularly inspect the

supply cord, plug and actual

appliance for any damage.

If found damaged in any

way, immediately cease

use of the appliance and

return the entire appliance

to the nearest authorised

Sage Service Centre for

examination, replacement

or repair.

• Keep the appliance and

accessories clean. Follow

the cleaning instructions

provided in this book.

Any procedure not listed

in this instruction booklet

should be performed at an

authorised Sage Service

Centre.

• The installation of a residual

current device (safety switch)

is recommended to provide

additional safety protection

when using electrical

appliances. It is advisable that

a safety switch with a rated

residual operating current not

exceeding 30mA be installed

in the electrical circuit

supplying the appliance.

See your electrician for

professional advice.

SPECIFIC INSTRUCTIONS

FOR THE SAGE

DUAL BOILER

• This appliance is

recommended for household

use only. Do not use this

appliance for other than its

intended use. Do not use in

moving vehicles or boats.

Do not use outdoors.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

• Always switch off the

espresso machine by

pressing the power button to

OFF, switch off at the power

outlet and unplug.

• Ensure the product is

properly assembled before

first use.

• Do not use any other liquid

apart from cold mains/town

water. We do not recommend

the use of highly ﬁltered,

de-mineralised or distilled

water as this may affect the

taste of the coffee and how

the espresso machine is

designed to function.

• Ensure the portaﬁlter is ﬁrmly

inserted and secured into the

group head before starting an

extraction. Never remove the

portaﬁlter during the brewing

process.

• Do not leave the product

unattended when in use.

• Do not touch hot surfaces.

Allow the product to cool

down before moving or

cleaning any parts.

• Use caution when operating

machine as metal surfaces are

liable to get hot during use.

• Use caution when using the

de-scale feature as hot steam

may be released. Before

de-scaling, ensure drip tray

is inserted. Refer to ‘Care &

Cleaning’.

SAVE THESE INSTRUCTIONS

WE RECOMMEND SAFETY FIRST

The symbol shown

indicates that this

appliance should not be

disposed of in normal

household waste. It

should be taken to a

local authority waste

collection centre

designated for this

purpose or to a dealer

providing this service.

For more information,

please contact your local

council office.

SPECIFIC INSTRUCTIONS

FOR WATER FILTER

• Filter cartridge should be

kept out of reach of children.

• Store ﬁlter cartridges in a

dry place in the original

packaging.

• Protect cartridges from heat

and direct sunlight.

• Do not use damaged ﬁlter

cartridges.

• Do not open ﬁlter cartridges.

• If you are absent for a

prolonged period of time,

empty the water tank and

replace the cartridge.

FEATURES OF YOUR NEW APPLIANCE

TRIPLE HEAT SYSTEM

Dual Stainless Steel Boilers

Dedicated espresso and steam boilers for

simultaneous milk texturing and espresso

extraction at the optimum temperature.

Actively Heated Group Head

Commercial 58mm group head with

embedded element for optimal thermal

stability during extraction.

PRECISION CONTROL

Electronic PID Temperature Control

Electronic temperature control

delivers precise water temperature to

+/- 1°C for optimum espresso ﬂavour.

Programmable.

Regulated Extraction Pressure

Over pressure valve (OPV) limits maximum

pressure for optimal espresso ﬂavour.

Low Pressure Pre-Infusion

Gradually increases water pressure to gently

expand grinds for an even extraction.

Programmable.

Dual Pumps

Dedicated espresso and steam boiler

pumps help maintain constant pressure

throughout extraction.

Programmable Shot Temp

Allows user to adjust water temperature to

achieve optimal espresso ﬂavour.

ADDITIONAL FEATURES

LCD Interface

Displays current settings and simpliﬁes

programming functions.

High Volume Instant Steam

Dedicated 950ml steam boiler delivers

instant and continuous steam.

Commercial Steam Wand

Stainless steel 360° swivel-action steam

wand with 3 hole tip for a silkier texture.

Volumetric Control

Manual or programmed 1 & 2 cup shot

volumes. Programmable for either duration

or volume.

Instant Hot Water

Dedicated Hot Water outlet for making

long blacks or pre-heating cups.

58mm Full Stainless Steel Portafilter

Helps to promote a more even extraction

and is easier to clean.

Shot Clock

Displays duration of the espresso shot

being extracted.

KNOW YOUR NEW APPLIANCE

A. Top ﬁll 2.5 litre removable water tank

with integrated water ﬁlter and backlit

level indicator.

B. POWER button

C. Backlit LCD interface displays current

settings and simpliﬁes programming

functions.

D. MENU access and DISPLAY mode

buttons

E. Espresso pressure gauge monitors

extraction pressure.

F. Integrated & removable 58mm tamper

G. Actively heated 58mm group head with

embedded element for thermal stability

during extraction.

H. 58mm full stainless steel portaﬁlter

I. Convection heated 6 cup warming tray

J. Manual and programmable 1 & 2 cup

volume controls

K. Easy to operate steam lever for instant

and continuous steam.

L. Dedicated hot water outlet delivers

instant hot water for long blacks &

pre-heating cups.

M. 360° swivel action steam wand

with 3 hole tip for a silkier texture.

N. De-scale access point

O. Integrated tool storage tray

P. Drop down swivel foot for

easy manoeuvrability.

Q. Removable drip tray with Empty Me!

indicator.

NOT SHOWN

15 bar Italian pump

Dual stainless steel boilers

Electronic PID temperature control

Over pressure valve

Low pressure pre-infusion

Power save mode powers down and

switches machine off.

Safety thermal cut-out protection

KNOW YOUR NEW APPLIANCE

ACCESSORIES

R. Stainless steel frothing jug

S. Single & dual wall ﬁlter baskets

(1 & 2 cup)

T. Water ﬁlter holder with ﬁlter

U. Cleaning disc

V. Allen key

W. Cleaning tool

X. Espresso cleaning tablets

Y. Water hardness test strip

Z. Razor™ precision dosing tool

LCD INTERFACE

Display Modes

• Shot Temp

• Shot Clock Timer

• Clock

Programmable Functions

• Shot Temp

• Shot Volume – 1 & 2 cup

• Pre-Infusion

• Auto Start

Single Wall Dual Wall

OPERATING YOUR NEW APPLIANCE

WARNING

Both the STEAM LEVER and

HOT WATER dial must be in the

CLOSED position for the machine to

enter START UP mode.

BEFORE FIRST USE

Machine Preparation

Remove and discard all labelling and

packaging materials attached to your

espresso machine. Ensure you have

removed all parts and accessories before

discarding the packaging.

Clean parts and accessories (water tank,

portaﬁlter, ﬁlter baskets, jug) using warm

water and a gentle dish washing liquid and

rinse well.

Conditioning the Water Filter

• Remove ﬁlter from the plastic bag and

soak in a cup of water for 5 minutes.

• Rinse ﬁlter under cold running water.

• Wash the stainless steel mesh in

the plastic ﬁlter compartment with

cold water.

• Insert the ﬁlter into the ﬁlter holder.

• Set Date Dial 2 months ahead.

• To install ﬁlter, push down to lock

into place.

• Slide the water tank into position and

lock into place.

NOTE

To purchase water ﬁlters visit

sageappliances.com.

FIRST USE

Initial Start Up

• Fill tank with cold tap water.

• Dip Water Hardness Test Strip into

water tank for 1 second & set aside.

• Check Steam Lever and Hot Water dial

are in the CLOSED position.

• Press POWER On.

• A pumping sound will be heard

indicating empty boilers are being

ﬁlled with water for the ﬁrst time.

• Machine will prompt you to set water

hardness. Refer for test strip for your

water hardness. Use the Arrow UP or

Arrow DOWN keys to select water

hardness 1–5. Press Menu to set.

Machine will beep to conﬁrm selection.

• Machine will reach operating temperature

and go into STANDBY mode.

Flushing The Machine

When the machine has reached STANDBY

mode, run the following 3 steps:

1. Press 2 Cup button to run water

through group head.

2. Run Hot Water for 30 seconds.

3. Activate Steam for 10 seconds.

TIP

You can manoeuvre your machine

about the bench using the drop down

swivel foot located under the drip tray.

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