Samsung MultiXpress X422x Series Service-Handbuch

Samsung Multifunction MultiXpress

X422x/X425x/X430x series

K425x/K430x/K435x series

BASIC

User’s Guide

BASIC

User’s Guide

This guide provides information concerning installation, basic operation and

troubleshooting on Windows.

ADVANCED (ADMINISTRATOR’S GUIDE)

This guide provides information about installation, advanced configuration, operation and

troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

BASIC

1. Introduction

Key benefits 6

Features by model 8

Useful to know 10

About this user’s guide 11

Safety information 12

Machine overview 17

Control panel 20

Connecting a network cable 21

Turning on the machine 22

Understanding the LEDs 24

Display screen and useful menu 27

Understanding the pop-up keyboard 35

Installing the driver locally 36

Reinstalling the driver 39

2. Media and tray

Loading originals 42

Selecting print media 45

Loading paper in the tray 46

Printing on special media 54

Tray Settings 59

3. Printing

Printer driver features 62

Basic printing 63

Opening printing preferences 65

Using special print features 72

Using Direct Printing Utility 80

Changing the default print settings 82

Setting your machine as a default machine 83

Print Settings in Machine 84

Setting Device Options 85

Printing to a file (PRN) 87

Mac printing 88

Linux printing 90

UNIX printing 91

4. Copying

Understanding the copy screen 94

Basic copy 103

BASIC

Using the Quick Copy menu 104

ID card copying 105

5. Scan & Send(Scanning)

Understanding the Scan & Send screen 108

Basic scan 116

Scanning with TWAIN-enabled software 117

Using Samsung Easy Document Creator 118

Mac scanning 119

Linux scanning 120

6. Scan & Send(Faxing)

Preparing to fax 122

Using a fax in your computer 123

Understanding the fax screen 125

Sending a fax 133

Receiving a fax 136

7. Setting up an address book

Understanding the address screen 142

Using the control panel 144

Using SyncThru™ Web Service 148

8. Management tools

Accessing management tools 157

SyncThru™ Web Service 158

Easy Capture Manager 165

Samsung AnyWeb Print 166

Easy Eco Driver 167

Using Samsung Easy Document Creator 168

Using Samsung Easy Printer Manager 169

Using Samsung Printer Status 172

Using Samsung Printer Experience 174

Using Box 180

9. Troubleshooting

Redistributing toner 184

Replacing the toner cartridge 186

Replacing the waste toner container 189

Clearing original document jams 191

Tips for avoiding paper jams 197

BASIC

Clearing paper jams 198

Understanding display messages 212

Power and cable connecting problems 219

Solving other problems 220

10. Consumables and accessories

Ordering supplies and accessories 236

Available Consumables 237

Precautions 239

Available accessories 240

Available maintenance parts 242

Installing accessories 243

Checking replaceable’s lifespan 245

Using a USB Drive device 246

11. Appendix

Specifications 251

Regulatory information 261

1. Introduction

These are the main components of your machine:

This chapter includes:

•Keybenefits 6

• Features by model 8

• Useful to know 10

• About this user’s guide 11

• Safety information 12

• Machine overview 17

• Control panel 20

• Turning on the machine 22

• Connecting a network cable 21

• Understanding the LEDs 24

• Display screen and useful menu 27

• Understanding the pop-up keyboard 35

• Installing the driver locally 36

• Reinstalling the driver 39

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco tab"

on page 69).

• To save paper, you can print multiple pages on one single sheet of paper

(see "Using special print features" on page 72).

• To save paper, you can print on both sides of the paper (double-sided

printing) (see "Using special print features" on page 72).

• To save electricity, this machine automatically conserves electricity by

substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi.

• Fast, on-demand printing.

- X430x series

▪For single-side printing, up to 30 ppm (A4 or Letter).

- X425x series

▪For single-side printing, up to 25 ppm (A4 or Letter).

- X422x series

▪For single-side printing, up to 22 ppm (A4 or Letter).

• Fast, on-demand printing.

- K435x series

▪For single-side printing, up to 35 ppm (A4 or Letter).

- K430x series

▪For single-side printing, up to 30ppm (A4 or Letter).

- K425x series

▪For single-side printing, up to 25 ppm (A4 or Letter).

Convenience

• You can print on the go from your smartphone or computer using Google

Cloud Print™ enabled apps (see "Google Cloud Print™" on page 325).

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard (see "Easy Capture

Manager" on page 165).

• Samsung Easy Printer Manager and Printing Status is a program that

monitors and informs you of the machine’s status and allows you to

customize the machine’s settings (see "Using Samsung Printer Status" on

page 172 or "Using Samsung Easy Printer Manager" on page 169).

Key benefits

• Samsung Easy Document Creator is an application to help users scan,

compile, and save documents in multiple formats, including .epub format.

These documents can be shared via social networking sites or fax (see

"Using Samsung Easy Document Creator" on page 168).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the

screen of Windows Internet Explorer more easily than when you use the

ordinary program (see "Samsung AnyWeb Print" on page 166).

• Smart Update allows you to check for the latest software and install the

latest version during the printer driver installation process. This is available

only for Windows.

• If you have Internet access, you can get help, support application, machine

drivers, manuals, and order information from the Samsung website,

www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 254).

• Print watermark: You can customize your documents with words, such as

“Confidential” (see "Watermark" on page 68).

• You can print in various operating systems (see "System requirements" on

page 257).

• Your machine is equipped with a USB interface and/or a network interface.

Support XOA applications

The machine supports XOA custom applications.

• Regarding the XOA custom applications, please contact your XOA custom

application provider.

Features by model

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software

in the Select Software to Install window.

Operating System X430x series X425x series X422x series K435x series K430x series K425x series

Windows ● ● ● ● ● ●

Mac ● ● ● ● ● ●

Linux ● ● ● ● ● ●

Unix ● ● ● ● ● ●

Software X430x series X425x series X422x series K435x series K430x series K425x series

PCL printer driver ● ● ● ● ● ●

PS printer drivera● ● ● ● ● ●

XPS printer drivera● ● ● ● ● ●

Direct Printing Utilitya● ● ● ● ● ●

Features by model

(●: Included, Blank: Not available)

Samsung Easy Printer

Manager

Scan to PC

Settings

● ● ● ● ● ●

Fax to PC Settings

Device Settings ● ● ● ● ● ●

Samsung Printer Status ● ● ● ● ● ●

Samsung AnyWeb Printa● ● ● ● ● ●

Samsung Easy Document Creator ● ● ● ● ● ●

Easy Capture Manager ● ● ● ● ● ●

SyncThru™ Web Service ● ● ●●●●

SyncThru Admin Web Service ●●●●●●

Easy Eco Driver ● ● ● ● ● ●

Fax SamsungNetwork

PC Fax

● ● ● ● ● ●

Scan Twain scan driver ● ● ● ● ● ●

a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your

computer’s OS support the software.

Software X430x series X425x series X422x series K435x series K430x series K425x series

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the

list (see "Canceling a print job" on page 64).

• Remove the driver and install it again (see "Installing the driver

locally" on page 36).

• Select your machine as your default machine in your Windows

(see "Setting your machine as a default machine" on page 83).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region

to view product service information.

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and

troubleshoot accordingly (see "Understanding the LEDs" on

page 24).

A paper jam has occurred.

• Open and close the door (see "Front view 1" on page 17).

• Check the instructions on removing jammed paper in this

manual and troubleshoot accordingly (see "Clearing paper

jams" on page 198).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner

cartridge (see "Redistributing toner" on page 184).

• Try a different print resolution setting (see "Opening printing

preferences" on page 65).

• Replace the toner cartridge (see "Replacing the toner

cartridge" on page 186).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers,

manuals, and order information from the Samsung website,

www.samsung.com > find your product > Support or

Downloads.

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