Samsung QA65Q80TAW Leitfaden

E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Menu Learning Screen link below.

“Menu Learning Screen” Link

Contents

Guide

Connections

5Connection Guide

6 Connecting an Antenna (Aerial)

7Connecting to the Internet

10 Screen Sharing (Smart View) with your Mobile Device

13 Connecting to a Network via a Mobile Dongle (For India

Only)

14 Connection Cables for External Devices

16 ADB (Auto Data Backup) functions (For India Only)

17 Switching between external devices connected to the TV

19 Connection Notes

Remote Control and Peripherals

22 About the Samsung Smart Remote

25 About the Samsung Smart Remote (The Frame)

28 About the Samsung Smart Remote (The Sero)

31 Connecting the Samsung Smart Remote to the TV

32 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

33 Using Anynet+ (HDMI-CEC)

34 Controlling the TV with a Keyboard, Mouse or Gamepad

36 Entering Text using the On-Screen Virtual Keyboard

Smart Features

38 Using Smart Hub

46 Using a Samsung account

48 Using the Ambient Mode

52 Using Remote Access

55 Using the Apps Service

59 Using the Gallery App

60 Using the SmartThings App

61 Using the e-Manual

64 Using the Internet

65 Playing pictures/video/music

71 Using Bixby

TV Viewing

75 Using the Guide

77 Recording Programmes

79 Setting Up a Schedule Viewing

81 Using Timeshift

81 Buttons and functions available while recording a

programme or Timeshift

83 Using the Channel List

84 Editing channels

85 Using a Personal Favourites List

86 TV-Viewing Support Functions

Picture and Sound

93 Using the Intelligent Mode

95 Adjusting the Picture Quality

97 Setting the Viewing Environment for External Devices

99 Picture Support Functions

100 Conguring a Sound Mode and Expert Settings

102 Using the Sound Support Functions

System and Support

104 Using the Time Functions and the Timers

106 Using the Auto Protection Time and Energy Saving

Functions

107 Updating the TV's Software

108 Audio and Video Functions for the Visually or Hearing

Impaired

113 Using the Voice Recognition feature

114 Using Other Functions

116 HbbTV

117 Using a TV Viewing Card (“CI or CI+ Card”) (For India Only)

120 Teletext Feature

Precautions and Notes

124 Before Using the Recording and Timeshift Functions

126 Read Before Using Apps

127 Read Before Using the Internet Function

129 Read Before Playing Photo, Video or Music Files

137 Read After Installing the TV

138 Supported Resolutions for UHD Input Signals

139 Resolutions for Input Signals supported by Q800T series or

higher

140 Supported Resolutions for FreeSync(VRR)

141 Read Before Connecting a Computer (Supported

Resolutions)

144 Supported Resolutions for Video Signals

146 Supported Resolutions for HDBT

147 Read Before Using Bluetooth Devices

148 Sufx : Parental Rating - Thailand only

149 Licences

Troubleshooting

Picture Issues

150 Testing the picture

Sound and Noise Issues

154 Testing the sound

Channel and Broadcast Issues

External Device Connectivity Issues

Network Issues

Anynet+ (HDMI-CEC) Issues

Remote Control Issues

Recording Issues

Apps

Media Files

Voice Recognition Issues

Other issues

Diagnosing TV operational issues

Getting Support

170 Getting support through Remote Management

170 Finding the contact information for service

170 Requesting service

FAQ

The TV Screen does not Display Properly

171 When the TV screen does not display properly

The TV does not Turn On

178 When your TV does not turn on

The TV Screen Breaks Up or No Sound Comes Out of the

Sound Bar

184 When the TV does not connect with an external device

properly

Internet Access is not Available

189 When the TV can't connect to the Internet

There is No Sound or the Speakers are Making Odd Sound

194 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

201 When the remote control does not work

Updating the Software

206 Updating the latest TV's software

Accessibility Guidance

Menu Learning Screen

213 Using the Remote control

215 Using the accessibility menu

219 Using the TV with Voice Guide on

221 Using the guide

224 Using Schedule Viewing

225 Using the Channel List

227 Recording

230 Using Smart Hub

233 Launching the e-Manual

234 Using Bixby

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by

using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide Try Now

It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View

•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay

•Input Device: Remote control, Keyboard, Mouse, USB Gamepad, Bluetooth Device

•Game Console: HDMI

•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2

minutes).

The connection method and available external devices may differ depending on the model.

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (ARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theatres, to your TV.

The image on your TV may differ from the image above depending on the model and geographical area.

- 5 -

Connecting an Antenna (Aerial)

You can connect an antenna cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

Depending on the model or geographical area.

- 6 -

Connecting to the Internet

You can get access to the Internet through your TV.

Settings General Network Open Network Settings Try Now

Congure network settings to connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".

Use a CAT 7 (*STP type) cable for the connection.

* Shielded Twisted Pair

The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

- 7 -

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless access point's SSID (name) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's conguration

screen. See the wireless access point's user manual for more information.

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press

the Select button.

- 8 -

Checking the Internet connection status

Settings General Network Network Status Try Now

View the current network and Internet status.

Resetting Your Network

Settings General Network Reset Network Try Now

Restore the network settings to the factory default.

Turning on the TV with a mobile device

Settings General Network Expert Settings Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Connecting an IP control device to the TV

Settings General Network Expert Settings IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorised third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi

network is password protected.

This function may not be supported depending on the model or geographical area.

Changing the name of the TV

Settings General System Manager Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the

name.

- 9 -

Screen Sharing (Smart View) with your Mobile Device

You can watch the screen of your mobile device on the TV screen through Smart View or Tap View.

For information on how to share the screen with your mobile device, refer to Source Connection Guide

Smartphone Screen Sharing (Smart View).

For more information in The Terrace for business, refer to the provided user manual.

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote

control.

• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide

Smartphone Apple AirPlay

This function may not be supported depending on the model.

• The screen sharing function (Smart View / Apple AirPlay) on your mobile device appears on Multi View of the TV

(or the screen on your mobile device).

- 10 -

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