Samsung QN65Q80AAFXZA Leitfaden

E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Learn the Menu Screen link below.

"Learn the Menu Screen" Link

Contents

Guide

Connections

5Connection Guide

6 Connecting an Antenna

7Connecting to the Internet

11 Screen Sharing (Smart View) with your Mobile Device

14 Connection Cables for External Devices

16 Switching between external devices connected to the TV

18 Connection Notes

Remote Control and Peripherals

21 About the Samsung Smart Remote (QLED TV/AU9 Series or

higher/The Frame)

24 About the Samsung Smart Remote (AU8 Series)

27 Connecting the Samsung Smart Remote to the TV

28 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

29 Using Anynet+ (HDMI-CEC)

30 Controlling the TV with a Keyboard, Mouse, or Gamepad

32 Entering Text using the On-Screen Virtual Keyboard

Smart Features

34 Using Smart Hub

43 Using a Samsung account

45 Using Ambient Mode

51 Using Art Mode

59 Using PC on TV

65 Using the Apps Service

69 Using the e-Manual

71 Using the Internet

72 Using SmartThings

75 Playing pictures/video/music

81 Using Multi View

83 Using Bixby

88 Using the Game Bar

TV Viewing

91 Using the Guide

94 Recording Programs

96 Setting Up Schedule Viewing

98 Using Timeshift

98 Buttons and functions available while recording a program

or Timeshift

100 Using the Channel List

101 Editing Channels

102 Using a Personal Favorites List

103 TV-Viewing Support Functions

Picture and Sound

106 Using Intelligent Mode

108 Adjusting the Picture Quality

110 Setting the Viewing Environment for External Devices

113 Changing the Picture Size and Position

114 Conguring a Sound Mode and Expert Settings

116 Using the Sound Support Functions

System and Support

118 Using the Time Functions and the Timers

121 Using the Power and Energy Saving Functions

122 Updating the TV's Software

123 Audio and Video Functions for the Visually or Hearing

Impaired

129 Using Voice Assistants on the TV

130 Using Other Functions

Precautions and Notes

132 Before Using the Recording and Timeshift Functions

134 Read Before Using Apps

135 Read Before Using the Internet Function

137 Read Before Playing Photo, Video, or Music Files

149 Read After Installing the TV

150 Supported Resolutions for UHD Input Signals

151 Resolutions for Input Signals supported by 8K models

(QN7**A series or higher)

152 Supported Resolutions for FreeSync (VRR)

153 Supported Resolutions for Wide Screen

154 Read Before Connecting a Computer (Supported

Resolutions)

157 Supported Resolutions for Video Signals

159 Read Before Using Bluetooth Devices

160 Blocking programs based on their TV Rating

163 Licenses

Troubleshooting

Picture Issues

164 Testing the picture

Sound and Noise Issues

170 Testing the sound

Channel and Broadcast Issues

External Device Connectivity Issues

Network Issues

Anynet+ (HDMI-CEC) Issues

Remote Control Issues

Recording Issues

Apps

Media Files

Voice Assistant Issues

Other issues

Diagnosing TV operational issues

Getting Support

187 Getting support through Remote Management

187 Finding the contact information for service

187 Requesting service

FAQ

The TV Screen does not Display Properly

188 When the TV screen does not display properly

The TV does not Turn On

193 When your TV does not turn on

The Picture is Distorted, or No Sound Comes Out of the

Sound Bar

199 When the TV does not connect with an external device

properly

Internet Access is not Available

203 When the TV can't connect to the Internet

There is No Sound or the Speakers are Making an Odd Sound

208 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

214 When the remote control does not work

Updating the Software

218 Updating to the latest TV software

Accessibility Guidance

Learn the Menu Screen

224 Using the Remote control

226 Using the Accessibility Menu

231 Using the TV with Voice Guide on

233 Using the guide

236 Using Schedule Viewing

237 Using the Channel List

238 Recording

241 Using Smart Hub

245 Launching the e-Manual

246 Using Bixby

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a

LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide Try Now

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View

•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay

•Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device

•Game Console: HDMI

- 5 -

•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

The connection method and available external devices may differ depending on the model.

Some functions may not be supported depending on the model or geographical area.

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2

minutes).

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (eARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theaters, to TV.

The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect a coaxial cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

The port on your TV may differ from the following gure depending on the product model and region.

- 6 -

Connecting to the Internet

You can get access to the Internet through your TV.

Settings General Network Open Network Settings Try Now

Congure network settings to connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

- 7 -

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's conguration

screen. See the wireless access point's user manual for more information.

- 8 -

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press

the Select button.

To disconnect Wi-Fi, select Disconnect in Settings General Network Network Status.

Checking the Internet connection status

Settings General Network Network Status Try Now

View the current network and Internet status.

Resetting Your Network

Settings General Network Reset Network Try Now

Restore the network settings to the factory default.

- 9 -

Turning on the TV with a mobile device

Settings General Network Expert Settings Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Settings General Network Expert Settings IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only

if an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi

network is password protected.

This function may not be supported depending on the model.

Allowing to connect a wireless network

Settings General Network Expert Settings Wi-Fi

You can enable the connection to Wi-Fi.

To connect a wireless network, the function must be active.

Changing the name of the TV

Settings General System Manager Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the

name.

- 10 -

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