Samsung UN50AU8000FXZA Leitfaden

E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Learn the Menu Screen link below.

"Learn the Menu Screen" Link

Contents

Guide

Connections

5Connection Guide

6 Connecting an Antenna

7Connecting to the Internet

11 Displaying your mobile device screen on the TV

14 Connection Cables for External Devices

16 Switching between external devices connected to the TV

18 Connection Notes

Remote Control and Peripherals

21 About the Samsung Smart Remote (QLED TV/AU9 Series or

higher/The Frame)

24 About the Samsung Smart Remote (AU8/AU7980 Series)

27 Connecting the Samsung Smart Remote to the TV

28 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

29 Using Anynet+ (HDMI-CEC)

30 Controlling the TV with a Keyboard, Mouse, or Gamepad

34 Entering Text using the On-Screen Virtual Keyboard

Smart Features

36 Using Smart Hub

45 Using a Samsung account

47 Using Ambient Mode

53 Using Art Mode

61 Using PC on TV

67 Using the Apps Service

71 Using the e-Manual

73 Using the Internet

74 Using SmartThings

77 Playing pictures/video/music

83 Using Multi View

85 Using Bixby

90 Using the Game Bar

TV Viewing

93 Using the Guide

96 Recording Programs

98 Setting Up Schedule Viewing

100 Using Timeshift

100 Buttons and functions available while recording a program

or Timeshift

102 Using the Channel List

103 Editing Channels

104 Using a Personal Favorites List

105 TV-Viewing Support Functions

Picture and Sound

108 Using Intelligent Mode

110 Adjusting the Picture Quality

112 Setting the Viewing Environment for External Devices

115 Changing the Picture Size and Position

116 Conguring a Sound Mode and Expert Settings

118 Using the Sound Support Functions

System and Support

120 Using the Time Functions and the Timers

123 Using the Power and Energy Saving Functions

124 Updating the TV's Software

125 Audio and Video Functions for the Visually or Hearing

Impaired

131 Using Voice Assistants on the TV

132 Using Other Functions

Precautions and Notes

134 Before Using the Recording and Timeshift Functions

136 Read Before Using Apps

137 Read Before Using the Internet Function

139 Read Before Playing Photo, Video, or Music Files

151 Read After Installing the TV

152 Supported Resolutions for UHD Input Signals

153 Resolutions for Input Signals supported by 8K models

(QN7**A series or higher)

154 Supported Resolutions for FreeSync (VRR)

155 Supported Resolutions for Wide Screen

156 Read Before Connecting a Computer (Supported

Resolutions)

159 Supported Resolutions for Video Signals

161 Read Before Using Bluetooth Devices

162 Blocking programs based on their TV Rating

165 Licenses

Troubleshooting

Picture Issues

166 Testing the picture

Sound and Noise Issues

172 Testing the sound

Channel and Broadcast Issues

External Device Connectivity Issues

Network Issues

Anynet+ (HDMI-CEC) Issues

Remote Control Issues

Recording Issues

Apps

Media Files

Voice Assistant Issues

Other issues

Diagnosing TV operational issues

Getting Support

189 Getting support through Remote Management

189 Finding the contact information for service

189 Requesting service

FAQ

The TV Screen does not Display Properly

190 When the TV screen does not display properly

The TV does not Turn On

195 When your TV does not turn on

The Picture is Distorted, or No Sound Comes Out of the

Sound Bar

201 When the TV does not connect with an external device

properly

Internet Access is not Available

205 When the TV can't connect to the Internet

There is No Sound or the Speakers are Making an Odd Sound

210 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

216 When the remote control does not work

Updating the Software

220 Updating to the latest TV software

Accessibility Guidance

Learn the Menu Screen

226 Using the Remote control

228 Using the Accessibility Menu

233 Using the TV with Voice Guide on

235 Using the guide

238 Using Schedule Viewing

239 Using the Channel List

240 Recording

243 Using Smart Hub

247 Launching the e-Manual

248 Using Bixby

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a

LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide Try Now

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View

•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay

•Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device

•Game Console: HDMI

- 5 -

•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

The connection method and available external devices may differ depending on the model.

Some functions may not be supported depending on the model or geographical area.

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2

minutes).

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (eARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theaters, to TV.

The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect a coaxial cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

The port on your TV may differ from the following gure depending on the product model and region.

- 6 -

Connecting to the Internet

You can get access to the Internet through your TV.

Settings General Network Open Network Settings Try Now

Congure network settings to connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

- 7 -

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's conguration

screen. See the wireless access point's user manual for more information.

- 8 -

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press

the Select button.

To disconnect Wi-Fi, select Disconnect in Settings General Network Network Status.

Checking the Internet connection status

Settings General Network Network Status Try Now

View the current network and Internet status.

Resetting Your Network

Settings General Network Reset Network Try Now

Restore the network settings to the factory default.

- 9 -

Turning on the TV with a mobile device

Settings General Network Expert Settings Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Settings General Network Expert Settings IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi

network is password protected.

This function may not be supported depending on the model.

Allowing to connect a wireless network

Settings General Network Expert Settings Wi-Fi

You can enable the connection to Wi-Fi.

To connect a wireless network, the function must be active.

Allowing to connect the Wi-Fi Direct

Settings General Network Expert Settings Wi-Fi Direct

When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless

router.

To maximize the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.

This function may not be supported depending on the model.

Changing the name of the TV

Settings General System Manager Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the

name.

- 10 -

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