SerVision IVG400-N Bedienungsanleitung
IVG400-N
Quick-Start Guide
July
2017
SerVision IVG400-N Quick-Start Guide
1
Trademarks & Copyright
Trademarks
All trademarks mentioned in this manual are the sole property of their respective manufacturers.
Copyright
SerVision Ltd., Jerusalem, Israel
www.servision.net • info@servision.net
© 2017 SerVision Ltd. All rights reserved.
Notice
Information in this document is subject to change without notice. SerVision Ltd. assumes no responsibility for any
errors that may appear in this manual. Companies, names and data used in examples herein are fictitious unless
otherwise noted. No part of this document may be copied or reproduced in any form, or by any means, electronic or
mechanical, for any purpose, without the express written permission of SerVision Ltd. SerVision Ltd. makes no
warranties with respect to this documentation and disclaims any implied warranties of merchantability or fitness for
a particular purpose.
IVG400-N sw v 0.1.53
SVCentral v 3.7.8.3
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SerVision IVG400-N Quick-Start Guide
2
Table of Contents
Introduction 3
The IVG400-N Package 3
Peripheral Equipment 4
Diagrams of Connectors 5
Front Panel 5
Rear Panel 5
Installing the IVG400-N Unit 6
Mounting the Unit 6
Installation in a Vehicle 7
Connecting the Unit to a Vehicle Battery 7
Connecting the Cameras 8
Connecting the Unit to External Networks 8
Installing the GPS Antenna 10
Starting the IVG400-N 10
Opening WebMax 10
Connecting to WebMax through an HDMI Monitor 10
Connecting to WebMax from a PC 11
Overview of SVCentral 11
Connecting a PC to the IVG400-N Unit 12
Opening WebMax from SVCentral 15
Configuring the IVG400-N 16
Logging into WebMax 16
Overview of the WebMax Interface 17
Modifying Settings 17
Setting the Time 19
Setting Up WiFi Connectivity 19
Setting Up Cellular Connectivity 20
Enabling GPS Tracking 20
Viewing Video from the IVG400-N in SVCentral 21
Shutting the IVG400-N Down 21
SerVision IVG400-N Quick-Start Guide
Introduction
This guide briefly explains how to set up the hardware components and perform a preliminary configuration of
SerVision’s IVG400-N security system. The IVG400-N is the newest addition to SerVision’s family of Video
Gateway units. Video Gateway units provide state-of-the-art security functionality, including live video streaming,
video recording and playback, motion detection, sensor management, real-time event notification, and device
activation. All of these features can be accessed remotely via PC, cellular telephone, or tablet. The IVG400-N is the
first Video Gateway to support IP cameras, and it can handle video-frame resolutions up to full HD.
The IVG400-N is suitable for deployment in a variety of environments, from offices and homes to remote locations
and moving platforms. It has built-in support for cable-based, WiFi, and cellular networking, and contains an
internal GPS receiver that makes it possible to track the location and route of a vehicle in which it is installed.
Configuration of the IVG400-N is performed in the unit’s configuration utility, WebMax, which can be accessed
either by means of an HDMI monitor connected to the unit, or from a browser on a PC. Basic instructions for
configuring the IVG400-N are included in this guide.
Client software is used for accessing the IVG400-N unit remotely in order to view video and events and control the
system in various ways. SerVision’s next-generation client application for PCs, SVCentral, offers a full range or
features for viewing and working with digital video streams created by the IVG400-N. A brief overview of
SVCentral is included in this guide. Client software for Android and iOS devices such as smart phones and tablets
are also available.
The IVG400-N Package
The IVG400-N package contains the following items:
Item Description Illustration
IVG400-N unit Video Gateway
Ethernet (LAN)
cable
Connects the unit to a PC or a
local network
Cellular-modem
antenna
Enables the built-in cellular
modem to connect to cellular
networks
2 supports Used to install the unit in a
vehicle or on a wall
Introduction 3
SerVision IVG400-N Quick-Start Guide
Item Description Illustration
4 screws Used to connect the supports to
the unit
4 washers Used to connect the supports to
the unit
2 keys Used to open or lock the hard-
drive compartment
2 WiFi antennas Enables the built-in WiFi
transmitter/receiver to connect to
WiFi access points
GPS antenna
(For mobile
installations only.)
Enables the built-in GPS receiver
to connect to satellites
Power-supply cable Connects the power-supply to the
unit
Power-connector
cable
Connects the power-supply to an
electric outlet
Peripheral Equipment
Cameras and other peripherals (sensors, activators, an HDMI monitor, etc.) are not included in the IVG400-N
package.
Only cameras that support the ONVIF protocol can be used with the IVG400-N. In addition, PoE (Power over
Ethernet) is supported for up to four cameras. If more cameras are required, please contact technical support for
information about connecting them to the system.
In principle, all ONVIF cameras are compatible with the system. Nonetheless, it is recommended to purchase
cameras that have already been tested by SerVision for compatibility:
•SerVision cameras
•Hikvision full HD cameras (1080p)
•Axis full HD cameras (1080p)
An HDMI monitor, used in conjunction with a standard mouse and keyboard, can be used to directly access the
IVG400-N’s system configuration. (If these items are not employed, initial configuration is performed by
connecting a PC to the IVG400-N unit.)
Peripheral Equipment 4
SerVision IVG400-N Quick-Start Guide
Diagrams of Connectors
IVG400-N has connectors on both the front and back panels, as described below.
Front Panel
The connectors and indicators of the front panel of the IVG400-N unit that are currently supported are described
below.
Diagrams of Connectors 5
Figure 1: IVG400-N front-panel connectors
Connector Description
Activators (Out1, Out2) Activator connectors for one or two
USB Ports Connectors for the GPS antenna and other optional peripherals
Audio Out (Aout) Connector for an external speaker or headphones
Audio In2 (Ain2) Connector for an active (self-amplifying) microphone
Audio In1 (Ain1) Connector for a passive microphone (Passive microphones require external
amplification.)
Sensors (In1 – In8) Sensor connectors for up to eight dry-contact input sensors
LED indicators Status indicators
Modem SMA connector for cellular modem
Rear Panel
The connectors of the rear panel of the IVG400-N unit that are currently supported are described below.
Sensors
In1–In8
A
ctivators
Out1, Out2
USB ports
LED
indicators
A
udio Out (Aout)
A
udio In2 (Ain2)
Audio In1 (Ain1)
Cellular
modem
SerVision IVG400-N Quick-Start Guide
Installing the IVG400-N Unit 6
Figure 2: IVG400-N rear-panel connectors
Connector Description
Power Connector for the power supply and, if required, for the ignition connection
Note: The connector in the picture above is for vehicle installations. If the unit is
to be installed in a stationary location, it will have a connector for an appropriate
power-supply cable.
Ethernet 1 and 2
(Eth1 and Eth2)
10/100 Base-T LAN connectors for connecting the unit to a PC and/or a LAN
Note: These connectors
do not
support PoE (Power over Ethernet).
PoE1–PoE4 10/100 Base-T LAN (Ethernet) connectors with PoE (Power over Ethernet) support
for connecting ONVIF cameras to the unit
HDMI Connector for an HDMI CCTV monitor
WiFi antenna 1 and 2 SMA connectors for WiFi antennas
Installing the IVG400-N Unit
The IVG400-N unit can be installed vertically or horizontally. If it is installed vertically, or it is installed on a
moving platform such as a vehicle, it must be mounted using the supplied supports. If it is installed in a stationary
location, it can be placed horizontally on a stable flat surface such as a table or shelf, and does not necessarily have
to be secured. Regardless of whether you mount the unit or not, ensure it has at least 3-5 centimeters (1–2 inches) of
space above it and on all sides for ventilation. (When the unit is mounted, the supports leave space between it and
the mounting surface, thus providing ventilation to the top of the unit.)
Mounting the Unit
When the unit is mounted, the top of the unit faces the mounting surface. If it is mounted vertically, the front and
rear panels should be on the sides; it does not matter which side faces up. These positions enable you to access all of
the unit’s connectors, as well as the compartment on the bottom of the unit in which the SIM-card slot and the
storage medium (hard drive or solid-state drive) are located.
D
To mount the IVG400-N unit:
1. Turn the unit upside down and attach each of the supports as follows:
fPlace the support on the side of the unit, with the solid part around the body of the unit, and the screw
holes facing up.
Powe
r
HDMIPoE1
–
PoE4
WiFi antenna 2
Ethernet
1 and 2
WiFi antenna 1
SerVision IVG400-N Quick-Start Guide
Figure 3: Side support placed on unit
fSecure the support to the unit using two of the supplied screws and two of the washers.
2. Place the unit in the desired location and attach it securely by connecting the side supports to the anchoring
surface with two screws on each side. (These screws are not included with the IVG400-N.)
Installation in a Vehicle
NOTE: Installing the unit and its peripheral equipment in a vehicle is a complex process. It is highly
recommended that it be performed by a trained specialist in vehicle installations.
The IVG400-N is designed to function well in a vehicle or other moving platform, with a ruggedized chassis, built-
in support for WiFi and cellular networking, and an internal GPS receiver. It can draw its power from the vehicle
battery and can be configured to turn on and off along with the ignition. Before installing the unit in a vehicle, make
sure that all peripheral devices that will be connected to it are designed to function properly under mobile
conditions (temperature range, vibrations, power supply, etc).
The unit should be installed in the passenger compartment of the vehicle, in a cool and ventilated location, and
protected from direct sunlight, water, and other liquids. It should not be installed in a closed location, such as in the
trunk or dashboard, or under the paneling of a car. In buses and trains, the IVG400-N can be installed in an air-
conditioning duct or in the compartment above the driver's seat.
If necessary, the IVG400-N unit can be installed in a metal, tamper-proof enclosure (not supplied by SerVision).
The enclosure must be very well ventilated, have a window through which the status LEDs on the front panel are
visible, and be large enough to provide at least a few centimeters of space between the unit and the inner walls of
the enclosure. WiFi and cellular antennas must be placed outside of the enclosure, and connected to the unit using
wires, because the metal of the enclosure will otherwise interfere with reception.
Connecting the Unit to a Vehicle Battery
When the IVG400-N is installed in a vehicle, it should be connected to the vehicle battery and to the ignition using
16 AWG cable (not supplied), so that it automatically powers up when the ignition is switched on. The unit can then
be configured to operate only when the vehicle ignition is on or to shut down automatically soon after the ignition is
turned off.
WARNING: It is very important to ensure that the unit is connected to the power source in such a way that there
are no voltage fluctuations when the unit is in operation. Voltage fluctuations can interfere with the
timestamps of recorded video, making it impossible to retrieve the video from the unit's storage
media.
Bottom of the
IVG400-N unit
Side support
Installing the IVG400-N Unit 7
SerVision IVG400-N Quick-Start Guide
D
To connect the IVG400-N to the vehicle battery:
1. If the wire connector is not in the Power connector on the rear of the unit, insert it and tighten the screws to
secure it.
Figure 4: No wire connector
connected to Power connector
Figure 5: Wire connector
connected to Power connector
2. Using 16 AWG red and black cable, connect the unit to the vehicle battery as follows:
Connect to negative (-)
battery connector
Connect to positive (+)
battery connector
Connect to the ignition
Figure 6: Connecting the IVG400-N to the vehicle battery and the ignition
Connecting the Cameras
The ONVIF cameras should be installed in their desired locations, and connected to the PoE connectors on the rear
panel of the unit. When ONVIF cameras with PoE support are connected to the PoE connectors, they draw their
power directly from the IVG400-N unit and do not require additional connections to power sources.
If the cameras were purchased from SerVision, both the cameras and the camera settings of the IVG400-N unit are
preconfigured; you need only plug them into the PoE connectors and they will begin to capture and record video.
Other cameras may require manual configuration, both of the camera and of the IVG400-N’s camera settings
(configured in WebMax).
NOTE: If more than four cameras are required, please contact technical support for information about how to
connect them to the IVG400-N unit.
Connecting the Unit to External Networks
The IVG400-N can connect to external networks, including LANs, cellular networks, and/or WiFi access points.
The unit can connect to more than one type of external network at a time. This section explains how to set up the
hardware so that the IVG400-N unit can connect to these networks. In order for the unit to connect to a cellular
network or a WiFi access point, it must also be configured as explained below (pp.19-20).
Installing the IVG400-N Unit 8
SerVision IVG400-N Quick-Start Guide
D
To enable the IVG400-N unit to connect to an external LAN:
•Connect one of the Ethernet connectors on the rear panel of the IVG400-N unit to a LAN connection point (a
hub, wall socket, or any other connection point) using the supplied Ethernet (network) cable. It does not matter
which Ethernet connector you use.
D
To enable the IVG400-N unit to connect to WiFi access points:
•Connect the two supplied WiFi antennas to the WiFi connectors on the rear panel of the unit.
D
To enable the IVG400-N unit to connect to a cellular network:
1. If the unit is running, shut it down. (See Shutting the IVG400-N Down, page 21.)
2. Turn the unit over so that its bottom in facing up.
3. Insert one of the supplied keys into the key hole, and turn it to open the compartment.
Note: The unit’s storage medium is installed in the compartment’s cover. Open the compartment with care.
Figure 7: Bottom of unit
Figure 8: Compartment opened
4. Insert the SIM card in the slot.
5. Carefully close the compartment, making sure the wires connecting the storage medium are not caught in the
opening, and turn the key to lock the compartment.
Compartment
cover
Key hole
Wires connecting
storage medium
Storage medium in
compartment cover
SIM card slot
Installing the IVG400-N Unit 9
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