Sharp AQUOS sense8 Bedienungsanleitung

November 2023, 1st Edition

Manufactured by: SHARP CORPORATION

•The company names and product names appearing in this manual are

trademarks or registered trademarks of their respective holders.

•In this manual, the “AQUOS sense8 SHG11” is abbreviated as the

“SHG11” or the “product”.

•In this manual, “microSD™ memory card (commercially available)”,

“microSDHC™ memory card (commercially available)” and

“microSDXC™ memory card (commercially available)” are abbreviated

as “microSD memory card” or “microSD”.

•For illustrations and descriptions in this manual, refer to “取扱説明書

詳細版 (Full Instruction Manual)” (Japanese) available on the

homepage of the network operator you contracted.

Quick Start Guide

Be sure to read this manual before use

SHG11

- 1 -

Names and Functions of Parts

Display (Touch panel)

In camera lens

Earpiece (Receiver)

Proximity sensor/Light

sensor

Proximity sensor prevents

inadvertent operations of the

touch panel during a call.

Light sensor detects the

ambient brightness and adjusts

the brightness of display.

uVolume up key/d

Volume down key

Adjust the volume. Also, set/

disable manner mode.

fPower key/Fingerprint

sensor

Use to turn the power on/off

and turn the screen on/off.

•Press and hold this key to

launch the set app.

•Keep touching this key with

uat the same time

displays a “Power menu” to

allow you to operate the

power off, etc.

SIM card/microSD memory

card tray

Sub microphone*1

Mouthpiece (Microphone)*1

Earphone/Microphone jack

- 2 -

External connection jack

Use when connecting Quick

Switch Adapter (sample), a

specified AC adapter (supports

USB Type-C™) (sold

separately), USB Type-C cable

(commercially available), etc. to

the product.

Speaker*1

Mobile light

The surrounding clearance gap

serves as an air vent*1 to

maintain product performance.

Wide camera lens

Standard camera lens

5G/4G antennas*2

&mark

Wi-Fi®/Bluetooth®antenna*2

5G/4G/GPS antennas*2

5G/4G/UMTS antennas*2

5G/4G/UMTS/GSM

antennas*2

*1 Covering the sections with

stickers, fingers, etc. may hinder

product performance.

*2 Antennas are built into the product.

Do not cover with hand during

calls or data communication.

Doing so may affect call/

communication quality.

◎The outer case (back) of the product cannot be removed.

Removing it forcibly may cause damage or a fault.

◎The battery is built into the product, and cannot be removed by the

customer. To force the power off if the screen freezes etc., hold

down fand ufor at least 8 seconds.

Proximity sensor/Light sensor

◎Placing stickers, etc. over the proximity sensor/light sensor may

prevent the product from operating properly.

◎Do not stare into proximity sensor.

May temporarily affect eyesight, leading to accidents.

Earphone/Microphone jack

◎An earphone/microphone with the switch or depending on the type

of the earphone/microphone, it may not be available with the

product.

- 3 -

Attaching the SIM card

Before attaching the SIM card attach it with the display side turned up.

A Pull out the SIM card/microSD memory card tray with

your finger on the groove.

Groove

B Fit the SIM card to the SIM card/microSD memory

card tray with the IC (metal) side turned down while

pressing the card against the projection of the tray

Check the direction of the SIM card and fit it securely.

Not to let the SIM card lift up from the card tray.

If the SIM card does not fit the card tray, may cause a fault.

Notch

IC (metal)

Projection

- 4 -

C Insert the SIM card/microSD memory card tray all the

way to the product straight and horizontally.

Push the ○areas securely and make sure there is no space

between the product and the card tray.

Display

Attaching or removing the SIM card/microSD memory card tray

◎When pulling out the card tray from the product, pull it slowly and

horizontally with the display side turned up.

•Pulling out the card tray forcefully or obliquely may cause

damage.

◎When attaching the card tray, insert it slowly with the display side

turned up and make sure there is no space between the product

and the card tray.

•Insert the card tray with the mark of “画面側 (display side)” turned

up.

•Do not insert the card tray with the wrong side down. Failure to do

so may cause damage it.

•Inserting the card tray not deeply enough may cause impairment

of the waterproof/dustproof property or prevent the product from

functioning properly.

IMEI information (international mobile equipment identity

number)

◎The IMEI information is marked on the SIM card/microSD memory

card tray. You can check the IMEI information when requesting

servicing or repairs.

- 5 -

Turning the Power On

A f(hold down for at least 3 seconds) while the

product is turned off.

◎When you turn the power on for the first time or perform factory

reset after purchasing the product, the initial setting screen is

displayed automatically. For details on the initial setting, refer to “取

扱説明書詳細版 (Full Instruction Manual)” (Japanese).

Transferring data

If you connect an old smart phone and the product by connecting

included the Quick Switch Adapter (sample) to the external

connection jack of the product, you can easily transfer data.

Product

Quick Switch

Adapter (sample)

Cable used by

the old smart phone

Old smart phone

(Android™ device or iPhone)

•In “Copy apps & data” of the initial settings displayed when turning on

the product for the first time or perform factory reset, follow the

instructions on the screen, connect smart phones together, and

transfer your data.

･Connect to the wireless LAN (Wi-Fi®) or mobile network in advance.

･

For details on the data transfer by using Quick Switch Adapter (sample)

such as a transfer after the initial settings is complete, connect to the

SHARP website and refer to "データの引き継ぎについて (About data

transfer)".

(https://k-tai.sharp.co.jp/support/datacopy/pdf/easy_data_copy.

pdf)(Japanese)

- 6 -

◎Do not use Quick Switch Adapter (sample) for intended uses

other than transferring data (charging etc.).

◎Not all data can be transferred.

Using the Product

Before using the product, be sure to read the “Safety Precautions” for

proper use.

If you think the product may be malfunctioning, first check with the “かん

たん診断 (Quick check)” under “使い方サポート (Usage support)” app

(Japanese).

(https://www.au.com/mobile/service/tsukaikata-support/usage/)

(Japanese)

■Quick check

* This service is provided in Japanese.

Operate on the home screen →“App list screen” →[au Service] →[使

い方サポート] (Usage support) →[診断] (Check)→[かんたん診断]

(Quick check).

* This is available to the customers who contract to au or UQ mobile.

Also refer to “故障とお考えになる前に (Troubleshooting)” in “取扱説明書

詳細版 (Full Instruction Manual)” (Japanese).

(https://www.au.com/online-manual/shg11/)(Japanese)

(https://www.au.com/support/service/mobile/guide/manual/)

(Japanese)

•Communication is not possible even inside the service area in places

where the signal does not reach (e.g. tunnels and basements). Also,

communication may not be possible in poor reception areas.

Communication may be interrupted if you move into a poor reception

areas during communications.

•Since this product uses radio waves, the possibility of communication

intercepts by third parties cannot be eliminated. (Though the 5G/LTE/

WiMAX 2+/UMTS/GSM system has high security and confidential

communication features.)

•Only VoLTE (LTE network) can be used when connecting with

organizations that receive emergency call within Japan.

•The product is compatible with the international roaming service. Each

network service in this manual varies depending on the area and

service content.

- 7 -

•Since the product is a radio station under the Radio Law, you may be

asked to temporarily submit the product for inspection in accordance

with the Radio Law.

•The IMEI information of your cell phone is automatically sent to

network operators for maintenance and monitoring operational status

of your cell phone.

•If you are using the product overseas, check the relevant laws and

regulations of the country/region you visit in advance.

•The Company is not liable for any damages or lost profits arising from

earthquakes, lightning, storms, floods or other natural disasters, as

well as fires, actions by third parties, other accidents, intentional or

mistaken operation by the customer, or use under other unusual

conditions outside the responsibility of the Company.

•The Company is not liable for any incidental damages (change/

disappearance of saved content, loss of business income, disruption

of business, etc.) arising from use of or inability to use the product.

•The Company is not liable for any damages or lost profits arising from

failure to observe the described content of “取扱説明書 (Instruction

Manual)”.

•Information about positioning etc. obtained by the measuring sensor

of the product or GPS is for reference only and cannot be used for the

purpose requiring high reliability. Note that the Company assumes no

responsibility for any damages or lost profits resulting from these

measurement error.

•The Company is not liable for any damages or lost profits arising, for

example, from malfunction caused by combination with connected

devices or software not related to the Company.

•Captured image data or downloaded data may sometimes be altered

or lost due to faults, repair or other handling of the product. The

Company is not liable for any damage or lost profits resulting from

recovery of these data.

•It is recommended you keep a copy of important data on your PC's

hard disk, etc. Whatever the cause of the defect or malfunction may

be, the Company assumes no responsibility for alteration or loss of

saved data.

•Data saved in the product, such as contacts or images/videos might

be altered or lost by an accident, fault, repair or mishandling. Be sure

to keep a copy of important contents. Note that the Company assumes

no responsibility for any damages or lost profits resulting from altered

or lost contents.

- 8 -

•Note that content data (both charged or free content) saved on the

product cannot be returned to the customer when the product is

replaced for repair of a fault, for example.

•When displaying the same image on the screen for a long period of

time, an afterimage may be left on the screen. This is not a

malfunction. To prevent afterimages from appearing and saving power

consumption, it is recommended that the light duration of the screen

setting be set a short time.

•Although the display used on the product is made using high-

precision technology, some pixels (dots) might be lit or out at all times.

This is not a malfunction.

•You are recommended to store copies such as still pictures/videos

and music saved on the product in your PC, cloud services, etc. Note,

however, that you may not be able to make copies of some

copyrighted data even by the above-mentioned means.

•Do not discard together with regular trash. Please cooperate in the

collection of the product (including optional accessories) when it is no

longer needed to protect the environment and effectively use

resources.

* “The Company” as appears in this manual refers to the network operator you

contracted and the manufacturer (Sharp Corporation).

◎Reproduction of the content of the instruction manual in part or in

whole is prohibited.

◎The content of the instruction manual is subject to change without

notice.

◎Part of functions cannot be used due to a specification change of

the operating system or change/end of the service.

◎Every effort has been made in the preparation of the instruction

manual. Should you notice any unclear points, omissions, etc., feel

free to contact us.

- 9 -

Safety Precautions (Observe Strictly)

■Before using the product, thoroughly read these safety

precautions for proper use. After reading, store the

precautions in a safe place.

■These precautions contain information intended to prevent

injury to the user and to surrounding people, as well as

damage to property, and must be observed at all times.

■The following symbols indicate the different degrees of

injury or damage that may occur if information provided is

not observed and the product is used improperly.

DANGER

This symbol indicates that “death or

serious injury*1 may directly and

immediately result from improper

use”.

WARNING This symbol indicates that “death or

serious injury*1 may result from

improper use”.

CAUTION This symbol indicates that “minor

injury*2 and/or physical damage*3

may result from improper use”.

*1 Serious injury:This refers to loss of sight, injury, burns (high- and low-

temperature), electric shock, broken bones, injuries with

residual aftereffects from poisoning, etc., and injuries requiring

hospital admission for treatment or long-term hospital

attendance as an outpatient.

*2 Minor injury:This refers to injuries, burns (high- and low-temperature), electric

shock, etc. that do not require hospital admission for treatment or

long-term hospital attendance as an outpatient.

*3 Physical damage:This refers to extended damage to buildings, furniture,

livestock, pets, etc.

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