The warranty is granted for a period of 12 months from the date of sale.
The printer must only be used in accordance with the following user manual.
Any use of the printer in violation of the manufacturer's guidelines contained in the following
user manual, results in the loss of the warranty.
During the warranty period, any defects originating from manufacturing process will be
removed free of charge.
Warranty repair request will only be considered in a written form containing a detailed
description of the problem and its cause. A form can be requested after contacting
support@skriware.com.
Any warranty claim must first be recognized as justified by Skriware or its Reseller.
In the event of a justified warranty repair, the costs of transportation to the service centre are
covered by the User and the return journey by the Guarantor. In the event of unjustified
warranty repair, the User will be charged for the costs of transportation to and back from the
service centre as well as any repair costs.
The warranty period is extended by the time of repair and transportation.
The warranty excludes:
mechanical damage caused by improper use;
thermal damage;
chemical damage;
damage caused by surges in the power network, or any other random events;
parts that are subject to wear during normal operation: extruder head (nozzle, hot end,
heater, plastic insulator, thermistor), filament, replaceable beds;
surface damages (discolouration, scratches, abrasions) caused by errors in storage or
use of the product;
damage caused by operation under conditions that do not meet the specifications;
cables, buttons, sockets and other components exposed to intentional or accidental
damages;
changes or temporary limitation of functionality as part of software upgrades;
limitations or lack of connection with Skriware online services.
WARRANTY
General conditions
05 Skriware 2 | User manual
