Troubleshooting
STAR TRAC FITNESS 2 of 7 637-1381 Rev: B
Check the Power Supply
1. Check the power supply to see if the LED is lit (Fig. 1).
•If the LED is off, refer to document Checking the Power Supply (doc number: 637-1379) for
troubleshooting instructions.
•If the LED is on, continue on to step 2.
Fig. 1
2. Visually inspect the power cable connection at the power supply. Check for burned or charred marks on the
plastic connector (Fig. 2).
Fig. 2
•If there are burn marks on the connector, the cable must be replaced.
•If there are no burn marks on the connector, go to step 3.
Warning: The following procedures require the power to be on. Take
extreme caution when working around live electrical components.
3. Set the multi-meter to read DC voltage and take a reading between pins 1 (white) and 3 (black) (Fig. 3).The leads
must be in contact with the pin in the plastic connector to get a proper reading. There should be approximately 12
volts DC.
