StarTech.com TB3DK2DPPD Bedienungsanleitung

Manual Revision: 05/02/2017

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

Thunderbolt 3 Dual-4K Docking Station

*actual product may vary from photos

TB3DK2DPPD

TB3DK2DPPDUE

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction manual

Table of Contents

Introduction............................................................................................1

Package contents...................................................................................................................................... 1

Requirements ............................................................................................................................................. 1

Product diagram ....................................................................................3

Front view .................................................................................................................................................... 3

Rear view...................................................................................................................................................... 3

About Thunderbolt 3 .............................................................................4

About DP alt mode (DisplayPort alternative mode)..................................................................... 4

About power delivery.............................................................................................................................. 4

About USB 3.0 and USB 3.1 Gen 1 .......................................................5

USB-C ports.............................................................................................5

About the docking station ports .........................................................5

Install the docking station....................................................................6

Power the docking station..................................................................................................................... 6

Connect the docking station ................................................................................................................ 6

Driver installation...................................................................................................................................... 7

Charge a device .....................................................................................8

Congure a display device....................................................................8

Connect a display to the DisplayPort port....................................................................................... 8

Connect a display to the Thunderbolt 3 port ................................................................................. 9

Connect multiple Thunderbolt 3 displays in a daisy chain........................................................ 9

Supported video resolutions ...............................................................10

Instruction manual

Bandwidth allocation ............................................................................10

Troubleshooting.....................................................................................12

Technical support...................................................................................13

Warranty information............................................................................13

Instruction manual

Introduction

This Thunderbolt™ 3 dock is one of the rst Thunderbolt docking stations to support

power delivery. This means that it can deliver up to 85W of power to your Thunderbolt

3 equipped MacBook or laptop. Plus, the dock supports dual monitors, so you can

easily connect two 4K Ultra HD displays (one DisplayPort and one Thunderbolt 3

USB-C™ port), or a single Thunderbolt 3 display.

This dock features a range of input and output ports, such as DisplayPort, Gigabit

Ethernet, USB fast-charge, USB 3.0, USB-C™, headphone, microphone, and Thunderbolt

3. Now you can use a single cable to power and charge your laptop, and connect your

peripherals at the same time.

Instruction manual

Product diagram

Front view

Rear view

USB 3.0 fast-charge

and sync port

USB-C (USB 3.0) port*

Gigabit

RJ45 port

DC IN port**

USB-A (USB 3.0) port

DisplayPort

port

Audio output

port

Microphone

input port Thunderbolt 3

host port*

*5Gbps - downstream data-only port

*Connects to your Thunderbolt 3 laptop

**Power-input port

Thunderbolt 3

peripheral port

Instruction Manual

Package contents

• 1 x Thunderbolt 3 docking station

• 1 x Thunderbolt 3 cable

• 1 x universal power adapter

• 2 x power cords (NA/JP and ANZ for TB3DK2DPPD) (EU and UK for TB3DK2DPPDUE)

• 1 x instruction manual

Requirements

• Host laptop with an available Thunderbolt 3 port (your laptop’s Thunderbolt 3 port

must support USB Power Delivery in order to power and charge your laptop).

• Available AC electrical outlet.

• DisplayPort equipped display(s) with cable(s) as needed (for additional external

display).

• Thunderbolt 3 equipped display(s) with cable(s) as needed (for additional external

display).

• For dual-display congurations: You must use one of the docking station’s

Thunderbolt 3 ports. You may need to purchase a separate adapter to connect an

HDMI, a DVI, or VGA display. See the “Congure a display device” section for more

details.

• For 4K x 2K (4096 x 2160p) resolution, a 4K-capable display is required.

• Any of the following operating systems:

• Windows 10® (32-bit or 64-bit)

• Windows 8 / 8.1 (32-bit or 64-bit)

• Windows 7 (32-bit or 64-bit)

• macOS 10.12 (Sierra)

Requirements are subject to change. For the latest requirements, please visit

www.StarTech.com/TB3DK2DPPD or www.StarTech.com/TB3DK2DPPDUE.

Instruction manual

About Thunderbolt 3

Thunderbolt 3 technology uses the USB-C connector, and oers bandwidth up to

40Gbps. It supports USB 3.1, DisplayPort 1.2, PCI Express 3.0, and USB Power Delivery.

Thunderbolt 3 products must be used with Thunderbolt 3 cables.

Your computer’s Thunderbolt 3 ports might not function properly until you update one

or more of the following on your computer:

• BIOS

• Thunderbolt rmware

• Thunderbolt 3 controller drivers

• Thunderbolt 3 software

The required updates will vary depending on your computer.

For an up-to-date list of aected computers and instructions, visit http://

thunderbolttechnology.net/updates. If your computer’s manufacturer isn’t listed on

the Thunderbolt website, contact the manufacturer for more information.

DP alt mode (DisplayPort alternative mode)

This docking station supports DP alt mode, which means a DisplayPort video signal

can be transferred over a USB-C cable. Thunderbolt 3 supports the full USB-C standard,

including support for DP alt mode. Because the docking station supports DP alt mode,

you can connect Thunderbolt 3 or USB-C based video devices, cables, or adapters to

the secondary Thunderbolt 3 port on the rear of the docking station.

USB Power Delivery

This docking station supports USB Power Delivery, which means it delivers up to 85

watts of power to your connected host laptop (your laptop’s Thunderbolt 3 port must

support power delivery). USB Power Delivery is a specication that allows power to be

sent over a USB-C or Thunderbolt 3 cable that supports the specication.

Instruction manual

Thunderbolt temperature

Due to the high performance of Thunderbolt technology, Thunderbolt products

sometimes generate more heat than traditional hardware. Therefore, it’s normal for

the docking station to warm up when in use. It’s recommended that you don’t place

your laptop on the docking station’s surface, as doing so will result in even higher

temperatures.

These higher temperatures do not represent a safety hazard to users or to hardware.

About USB 3.0 and USB 3.1 Gen 1

USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard oers speeds up

to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website for

TB3DK2DPPD or TB3DK2DPPDUE refers to the 5Gbps USB 3.1 Gen 1 standard. Any

mention of USB 3.1 Gen 2 refers to the 10Gbps Gen 2 standard.

USB-C ports

Not all USB-C ports support the full functionality of the USB Type-C™ standard. Some

ports might only provide data transfer, and might not support video (DP alt mode) or

USB Power Delivery. The docking station includes two USB-C ports:

• The USB-C port on the front panel is not a Thunderbolt 3 port. You can use this port

to connect peripherals using USB 3.0 (5Gbps) technology. This port supports data

throughput only. The port does not support DP alt mode or USB Power Delivery.

• The USB-C ports on the rear panel are Thunderbolt 3 ports with a USB-C connector.

One port is for connecting to a host laptop, while the second can be used as a

Thunderbolt 3 port or a USB-C port. When used as a USB-C port, it lets you connect

peripherals using USB 3.1 Gen 2 (10Gbps) technology. These ports support DP alt

mode and USB Power Delivery.

About the docking station ports

The USB-A (USB 3.0) port on the rear panel of the docking station is a standard USB

3.0 throughput port. When the dock is connected to a host laptop, this port provides a

trickle charge to a selection of USB-charged devices.

The USB 3.0 fast-charge and sync port on the front panel of the docking station is

compliant with USB Battery Charging Specication Revision 1.2 (BC1.2), which means

that you can use the port to connect and charge a device faster than you can using a

traditional standard USB 3.0 port.

This front USB 3.0 port can fast-charge a connected device even when the dock isn’t

connected to a host laptop. When the docking station is connected to a host laptop,

Instruction manual

the front USB 3.0 port functions as a Charging Downstream Port (CDP), which has

simultaneous charge and sync capabilities.

The provided power adapter must always be connected to the docking station in order

to charge a device using the USB 3.0 fast-charge and sync port.

Install the docking station

The docking station is natively supported when connected to a Windows 10, Windows

8 / 8.1, or macOS 10.12 (Sierra). In these operating systems, the docking station will

automatically detect and install the required drivers when connected to a Thunderbolt

3 port on your host laptop. However, if the computer is running Windows 7 users will

need to download and install the required drivers. Follow the instructions below to

install the docking station.

Power the docking station

1. Select the appropriate power cord for your region and connect it to the power

adapter.

2. Connect the power adapter to an AC electrical outlet and then to the docking

station’s DC IN (power-input) port.

Connect the docking station

1. Connect your external display(s) to the docking station (for example, DisplayPort or

Thunderbolt 3 displays).

Note: See the “Congure a display device” section for dual-display conguration

requirements.

2. Connect your peripherals to the docking station (for example, USB devices, RJ 45

network).

3. Connect the provided Thunderbolt 3 cable to a Thunderbolt 3 port on your host

laptop and to the Thunderbolt 3 host port on the docking station.

Note: You must connect your laptop to the docking station’s Thunderbolt 3 host

port.

Driver installation

Install drivers in Windows 10 or Windows 8 / 8.1, or macOS 10.12 (Sierra)

When the docking station is powered and you connect it to your laptop, the required

drivers will install automatically.

You may see a pop-up message requesting permission to allow the docking station to

connect to your computer. If a pop-up message appears, do the following:

1. Click on the pop-up message.

2. Click Always Connect.

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