What should I do if I can’t access the Internet though the configuration is finished?
● Please check the indicator on top is on or off, and the network cable is well connected.
● Make sure the account name and password from your ISP is correct.
1
Why can’t I find the 5G network?
● Please make sure that your wireless device support the dual band 2.4GHz and 5GHz.
● Please make sure the function of 5GHz is enabled in this router.
● The wireless device is too far from your router or there are obstacles in between, please try to move close to your router
or change the position of your router.
● Please modify the router’s Wi-Fi name if there was any the Chinese character or special characters in your router’s Wi-Fi name.
3
What should I do if I can’t connect to the detected Wi-Fi network?
● Please delete all the detected Wi-Fi network first from your wireless device, and then re- search and connect.
● The wireless device is too far from your router or there are obstacles in between, please try to move close to your router
or change the position of your router.
2
What should I do if I forget the Admin Password?
● Power the router on, press and hold the Reset hole for at least 5 seconds, release till all the indictors on top are off. The
router is now in its factory defaults, then re-configure the Admin Password.
4
How to restore to factory default?
● Power the router on, press and hold the Reset hole for at least 5 seconds, release till all the indicators on top are off. The
router is now in its factory defaults.
● Please noted: Restore factory defaults require you to go through the setup process again. All settings you have customized
in setup will be erased. Please be very careful to choose this operation.
5
FAQ
For more information, please visit our website: www.sunmi.com
Table: Toxic or Harmful Substances and Elements Contained in Product
：It indicates that the content of toxic and harmful substances is higher than the limit specified in SJ/T11363-2006 in
at least one homogeneous material of this part; however, the the reason why the toxic substance of that part
exceeds the limit is that there is no applicable material to replace it currently.
：It indicates that the content of toxic and harmful substances in all homogeneous materials of this part is below the
limit specified in SJ/T11363-2006.
For products that have reached or passed the service years for environmental protection, they should be
recycled according to Measures for Control and Management of Electronic Information Products and should not
be thrown away at will.
Part Name
PCB
Toxic or Harmful Substances and Elements
Cd Cr(VII) PBB PBDEHgPb
Components (Module)
Metal Parts
Plastic Parts
Paper Accessories
Power Adaptor
Plastic Packing Material
Standard Number SJ/T 11364
Method Two: Configure through the Browser
Package Contents
Step 1: Connect Your Router
Connect the power cable to the router, then connect the network cable to the LAN port of modem and the router’s internet port
as the picture shows. When the indicator is on, move to the Step 2.
LAN
Power CableNetwork Cable
W1 Router
(FW010)
Wall Mount Bracket Power Cable Network Cable User Guide
Step 2: Setup Internet Connection
Method One: Configure by Sunmi APP ( Recommended)
You may experience more functions from the Sunmi APP,
helps you to control the router anywhere & anytime.
1. Scan the QR code to download the Sunmi Assistant APP.
2. Check the label in the bottom of router with default Wi-Fi : SUNMI_XX，search and connect to
this default Wi-Fi by your mobile phone, then this APP will guide you to set up your router.
SUNMI_XX
XXXXXX_XX
XXXXXX_XX
XXXXXX_XX
sunmi.link
sunmi.link
sunmi.link
Indication
Power
On：Power is on and the system has started up successfully.
Flashing：Power is on and the router is starting up or being upgraded.
Off：Power is off.
WAN
On：The router’s Internet port is connected.
Off：The router’s Internet port is unplugged.
LAN
On：At least a powered-on device is connected to the router’s LAN port.
Off：No powered-on device is connected to the router’s LAN port, or the
router’s LAN port is unplugged.
SUNMI Link
On：The function of SUNMI Link is enabled.
Off：The function of SUNMI Link is disabled.
Unique Features
Sunmi Assistant APP
Support the local and remote management, keep an eye on the status of your router anywhere & anytime.
Intelligent Bandwidth Allocation
Ensure the important business devices with the guaranteed network speed when network congestion happened.
SUNMI Link
The function of SUNMI Link could manage the nearby Sunmi devices to access Internet through this router without configuration.
* Only works on the Sunmi devices which support the function of SUNMI Link.
Quick Setup
Sunmi APP
2. Open the browser, visit sunmi.link ( or 192.168.100.1),
enter the quick setup page, then follow the instructions
to finish the setup.
1. Check the label in the bottom of router with default
Wi-Fi: SUNMI_XX, search and connect to this default
Wi-Fi by computer or mobile phone.
Modem
Wi-Fi
On：Wi-Fi is on.
Off：Wi-Fi is off.
Notification of Compliance
FCC User Information
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this
equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following
measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator & your body.
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
This device may be operated in all EU countries (and other countries following the EU directive RED 2014/53/EU) for home and office use. The
band 5180 - 5240 MHz is restricted to indoor-only operation.
RF Exposure Information
This device meets the EU requirements (RED 2014/53/EU) on the limitation of exposure of the general electromagnetic fields by way of health
protection.
The device complies with RF specifications when it is used at a distance of 20 cm from your body.
LEGAL INFORMATION ABOUT INTELLECTUAL PROPERTY
All company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective
owners.Shanghai Sunmi Technology Co., Ltd. reserves the right to revise the content of this document at any time without prior notice. No
part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,
recording or storing in a retrieval system, or translated into any language in any form without prior written permission of Shanghai Sunmi
Technology Co., Ltd.
Hereby, Shanghai Sunmi Technology Co., Ltd. declares that the radio equipment type W1 is in compliance with the RED Directive 2014/53/
EU. The full text of the EU declaration of conformity is available at the following internet address: www.sunmi.com
