www.SuperaCo.com LIMITED WARRANTY
SUPERA COUNTERTOP COOKING EQUIPMENT MODELS:
Griddles: [CG-16-1, CG-24-1, CG-30-1]
Claims: All claims for parts or labor must be made directly through SUPERA, LLC. All claims should include: model number of the unit,
the serial number of the unit, proof of purchase, date of installation, and all pertinent information supporting the alleged defect. Failure
to comply with warranty policies will result in voiding claims. Any service provided without authorization from Supera, LLC will not be
covered by Supera, LLC.
One-Year Parts & Labor Warranty: SUPERA, LLC warrants to the original purchaser of new equipment that said equipment, when
installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or
workmanship for one year. Warranty includes onsite service calls within 60 miles of an authorized service company. End user is
responsible for all extra travel and mileage at prevailing rates and for original call to Supera expressing need for warranty service. Any
service provided without authorization from Supera, LLC will not be covered by Supera, LLC.
EXCLUSIONS: Example of items not covered under warranty, but not limited to only these items:
1) Acts of God, fire, water damage, burglary, accident, theft
2) Freight damage
3) Improper installation or alteration of equipment
4) Use of generic or after market parts.
5) Repairs made by anyone other than a SUPERA designated servicer
6) Lubrication
7) Expendable wear parts, adjustable feet, blown fuses, lamps, etc
8) Cleaning of equipment
9) Misuse or abuse
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. SUPERA EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE. SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS.
SUPERA’S OBLIGATIONS: SUPERA’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO
REPAIRING AND REPLACING EQUIPMENT WHICH PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE
APPLICABLE WARRANTY PERIOD.
All repairs pursuant to this Warranty will be performed by an Authorized Designated SUPERA Service Location during normal working
hours. This warranty does not cover services performed at overtime or premium labor rates. End user is responsible for the difference
between normal service rates and premium service rates. This warranty does not cover any service technician errors. IN NO EVENT
SHALL SUPERA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT
LIABILITY, OR OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees. Installation in a
residential application will void all warranties.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, fire, normal
wear, improper set up and use. Periodic maintenance is not covered. Warranty does not cover service requests for free replacement
and/or recall parts.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND
SELLER. SUPERA NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR
LIABILITY IN CONNECTION WITH SAID EQUIPMENT.
Not Covered Under This Warranty: SUPERA, LLCʼs sole obligation under this warranty is limited to either repair or replacement of parts, subject to
the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by
this warranty. Warranty does not cover service requests for free replacement and/or recall parts.
SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS. NO CONSEQUENTIAL DAMAGES. SUPERA, LLC IS NOT RESPONSIBLE FOR ECONOMIC
LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, SERVICE TECHNICAN ERRORS, OR
DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE. WARRANTY
IS NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR
TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT. ALTERATION,
NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. SUPERA, LLC is not responsible for the repair
© Supera 2014 Version 5 | May 2014
