Talkaphone EC-8 Bedienungsanleitung
Talk-A-Phone Co. Rev. 11-30-09
7530 North Natchez Avenue •Niles, Illinois 60714-3804
Phone: (773) 539-1100 Fax: (773) 539-1241
e-mail: info@talkaphone.com http://www.talkaphone.com
All Specifications and other information are subject to change without notice. © 2009 Talk-A-Phone Co. All rights reserved.
®
Installation & Operation Manual for
EC-8 Phone Line Consolidator
For Use With Talk-A-Phone Hands-Free Emergency Phones
Section Page
Getting Started 2
Hardware Installation 3
Software Programming 5
Operation 8
Frequently Asked Questions 9
Basic Trouble-Shooting 11
Talk-A-Phone Co. Limited Warranty 12
FCC Information 13
Phone Line Specifications 14
Information to the User 15
Quick Programming and Setup Guide on Page 5
Page 2 of 16 Talk-A-Phone Co.
I. Getting Started
A. Introduction
Thank you for your purchase of this Model EC-8 Phone Line Consolidator.
This unit is built with an exceptional standard of quality and should provide
years of reliable service.
This manual will guide you through the installation of this unit and provide
comprehensive operating instructions. Please read this instruction manual
COMPLETELY before you install this unit.
Once you have installed the unit and are familiar with its operation, store this
manual in an accessible location for future reference.
B. What Is In The Box
• One Phone Line Consolidator with Auxiliary Output Cable
• One Owner Information Card
• One Power Supply
• One Instruction Manual
You should inspect your Phone Line Consolidator when you open the box for
possible damage in shipment. If it is damaged, or any of the components are
missing, contact your Talk-A-Phone Co. distributor immediately. Do not
discard any hardware or packing material before you are certain you have all
the items listed above, and the unit is installed and functioning correctly.
C. Technical Requirements
120V AC 60Hz power source with output of 24V DC (Model ETP-UPS is
strongly recommended as a back-up power supply)
Maximum impedance between the emergency phones and the EC-8 is 25
Ohms. Maximum cable length will vary with gauge (see FAQ, page 9)
For Local Mode only:
Standard touch-tone telephone.
For Remote Mode or Day/Night Mode:
Dedicated P.O.T.S. type phone company line or Analog PBX line—you
must know if your phone is on a PBX before you begin programming.
If connected to a PBX, your extension must provide:
at least 24 Volts at 20 mA off-hook (no current is drawn on-hook)
either a disconnect pulse (voltage drop at end of call) or 30-seconds
of silence after hang-up (no re-order or howler feature)
If connected to a P.O.T.S. line, there must be no special features, such as
hook-flash, call-waiting, auto-redial when busy or voice-mail. If the
telephone company has activated any such features, contact them to have
these features turned off.
Hardware Installation
Talk-A-Phone Co. Page 3 of 16
II. Hardware Installation
A. Providing Power
Connect the power supply to the EC-8, then plug the Power Supply into an
electrical outlet or UPS that supplies 120VAC 60HZ. Note: without a UPS,
Emergency/Information phones connected to the EC-8 will not function in the
event of a power failure.
B. Connecting Emergency/Information Phones
Up to 8 Talk-A-Phone Co. Emergency/Information Phones may be connected
to your EC-8. To do so, simply plug the RJ11 connector from the phone into the
appropriate port on your EC-8.
Talk-A-Phone offers a punch-down block, Model ETP-DMRK, for conveniently
connecting your phones to an EC-8.
C. Local Mode
In Local Mode, pressing the button on any of the Emergency/Information
phones will cause a standard touch-tone telephone to ring.
For this configuration, connect a telephone to the LOCAL PHONE port on the
EC-8. If desired, two touch-tone phones can be connected in parallel to the
Local Phone port by using a telephone-type “Y” adapter.
D. Remote Mode
In Remote Mode, pressing the button on any of the Emergency/Information
phones will cause them to access a phone line to dial out.
For this configuration, connect an outside phone line to the TELCO IN port on
the consolidator. (Note: See Technical Requirements, page 3, for phone line
requirements. DO NOT plug a phone company phone line or PBX extension
line into the LOCAL PHONE port as damage will result.)
E. Day/Night Mode
Day/Night Mode is primarily used when a facility has a guard on-site during
the day but not at night. It may also be used in any situation where the guard
station is not always manned.
When an emergency/information phone calls and the EC-8 is in Day/Night
mode, it will ring the local phone first, ring it a second time if no one answers
the first time, then if no one answers the second time it will dial a remote
number. If no one should answer the remote number, it will re-ring the local
phone and continue this cycle until either the phone is answered or times out
(see Emergency Phone manual for information on setting the time-out.) When
a guard leaves for the night, she can enter the code *36* to configure the EC-8 to
Hardware Installation
Page 4 of 16 Talk-A-Phone Co.
ring the remote phone first and then switch to the local phone (see Software
Programming, page 6).
For this configuration, a standard touch-tone telephone is connected to the
Local Phone port on the EC-8. If desired, two touch-tone telephones can be
connected in parallel to the Local Phone port by using a telephone-type “Y”
adapter. Then connect an outside phone line to the TELCO IN port on the
consolidator. (Note: See Technical Requirements, page 3, for phone line
requirements. DO NOT plug a phone company phone line or PBX extension
line into the LOCAL PHONE port as damage will result.)
F. Sharing a Phone Line
Another telephone instrument (e.g. fax , modem, standard telephone, etc.) can
share the outside phone line with the EC-8 by connecting the outside phone
line to the “TELCO IN” port on the EC-8 and connecting the telephone
instrument sharing the line to the “TELCO OUT” port. Be sure to set the EC-8
not to answer before your other device picks up (or, if sharing with a standard
telephone, be sure to allow enough rings for the person answering the phone to
pick up). Note: The other device sharing the line should not be emergency
equipment of any kind.
G. Mounting the EC-8
The consolidator can be mounted on the wall using the tabs with keyslots on
each side, or it can lie on a flat surface.
H. Connecting Auxiliary Devices
Extending from the top of the unit is a white connector with three wires:
purple, red and yellow. These wires provide two dry contact closures to enable
activation of a relay for turning on accessory devices indicating that a call is
coming in to the Consolidator, as well as the ability to separately activate a
relay when the call is answered, such as a flasher/siren or a recording device.
(Contact Talk-A-Phone Technical Support for additional assistance in
connecting relays.)
When an Emergency Phone call is received at the Consolidator, a connection
will occur between the red and violet wires (normally open). When the call is
answered at the Consolidator, the red and yellow wires (normally closed) are
also connected. In this way, one or more devices can be activated through
appropriate relays when the Consolidator is receiving calls, and one or more of
them can be turned off when the call is answered. All three lines go “open”
when the Consolidator has completed all activity (all calls answered).
Software Programming
Talk-A-Phone Co. Page 5 of 16
III. Software Programming
A. Quick Programming and Set-Up Guide
In order to program your Emergency Phone System, you must program your
EC-8 Consolidator AND your Emergency Phones. While it is recommended
that you read the complete instructions below before you begin, the following
quick guide will serve most applications.
1. Connect a phone line or analog PBX extension to the port labled TELCO
LINE IN, or connect a standard telephone to the port labeled LOCAL
PHONE (or both). NOTE: Do not plug a phone line into the LOCAL
PHONE port or damage will result.
2. Connect Talk-A-Phone Emergency/Information phones to ports 1-8.
3. To program the EC-8, either lift the handset of the phone connected to the
LOCAL PHONE port or dial the phone number connected to the TELCO
LINE IN port. The EC-8 will answer with three beeps. Enter codes with the
keypad of your phone. The Consolidator will respond with 1 beep if the
command was completed successfully or 2 beeps if an error was detected.
4. If you plugged a standard telephone company line into the TELCO LINE IN
and you are not using the LOCAL PHONE port, you do not need to
program the EC-8. Skip to step 9 to program the Emergency Phones.
5. Enter the Consolidator Access Code: *31**
6. If an analog PBX line is connected to the TELCO LINE IN port, enter *39*2*
7. To route emergency phone calls to the LOCAL PHONE port only, enter *37*
8. To have emergency phone calls alternate between TELCO LINE IN and
LOCAL PHONE, enter *63*. Then enter *35* to call LOCAL PHONE first or
*36* to call TELCO LINE IN first.
9. Enter *4X* to route to port X on the EC-8 to program you emergency phone.
See the Emergency Phone Manual for further instructions.
B. Detailed Programming Information
To program the EC-8 Consolidator, call it by either dialing the phone number
of the line connected to the TELCO IN port or by lifting the handset of the
standard telephone plugged into the LOCAL PHONE port. In either case, the
EC-8 will respond with three beeps. The Consolidator will respond to all
programming requests in one of two ways:
1 Beep Command completed successfully
2 Beeps Error(s) detected
If you hear two beeps, enter the code again. If you hear two beeps a second
time, hang up and try again.
Software Programming
Page 6 of 16 Talk-A-Phone Co.
Remote Mode
In Remote Mode, if you have plugged a standard telephone company phone
line into the TELCO IN port, you do not need to program the EC-8. Move on to
Programming your Emergency/Information Phones.
If you are using a PBX line in the TELCO IN port: you must program the EC-8
for PBX mode :
1. Call your EC-8 (listen for 3 beeps)
2. Enter Guard Access Code: *31**
3. Program the Consolidator for a PBX line: *39*2*
4. Move on to Programming your Emergency/Information Phones
Local Mode
1. Pick up the LOCAL PHONE (listen for 3 beeps)
2. Enter Guard Access Code: *31**
3. Program the Consolidator for Local Mode: *37*
4. Move on to Programming your Emergency/Information Phones
Day/Night Mode
1. Call your EC-8 or pick up the handset connected to the LOCAL PHONE port
(listen for 3 beeps)
2. Enter Guard Access Code: *31**
3. Program the Consolidator for Day/Night Mode: *63*
4. Program the Consolidator to call either:
Local first, then Remote: *35*
Remote first, then local: *36*
5. If you are using a PBX line in the TELCO IN port enter the PBX code: *39*2*
6. Move on to Programming your Emergency/Information Phones
C. Programming the Emergency/Information Phones
Once the Consolidator has been programmed, each Emergency/Information
phone must be programmed individually. You can route your call to the
desired phone port by entering the following code:
*4X* Routes to Emergency/Information phone in port jack number X (X=1-8)
For details on programming the Emergency/Information phones, refer to the
Installation & Operation Manual for Emergency/Information phones. (Note: if
your Consolidator is in Remote Mode or Day/Night Mode and your remote
phone line is a PBX extension, be sure to program your phones for Mode 2. See
Emergency Phone Manual, pages 11 and 15 for more information on Modes).
Software Programming
Talk-A-Phone Co. Page 7 of 16
D. Code Summary
Command Function
*31* …[up to 8 digits]* Guard Access Code entry for phone programming
(Default Code is *31**)
*30* …[up to 8 digits]* Master Access Code entry to change Guard Access Code or Master
Access Code (Default Code is *30*12345678*)
*30*14725836* Resets Consolidator programming to factory defaults
*32* …[up to 8 digits]* Programs and stores a new Master Access Code
*33* …[up to 8 digits]* Programs and stores a new Guard Access Code
*34* …[up to 2 digits]* Sets number of rings before EC-8 picks up when it is dialed
*62* Remote Mode (default)
*37* Local Mode
*63* Day/Night Mode
*35* In Day/Night Mode, call LOCAL PHONE then TELCO IN
*36* In Day/Night Mode, call TELCO IN then LOCAL PHONE
*39*...[1 or 2]* Program the type of phone line in the TELCO IN
*39*1* for ordinary phone lines (default)
*39*2* for PBX lines
*4...[1-8]* Routes to emergency/information phone in phone jack number 1-8
Operation
Page 8 of 16 Talk-A-Phone Co.
IV. Operation
A. General Information
When a push button on the Emergency/Information Phone is pressed it will
automatically either ring the local phone or dial out using the phone line
connected to the TELCO IN port. according to how you have programmed the
EC-8. If the phone line is being shared with another device (see page 5, sharing
a line), the EC-8 will seize the line on behalf of the emergency phone.
When a call comes in on the EC-8, an LED will light indicating which phone is
calling in. If a call is already being answered, any other calls which come in
will cause the appropriate LED to blink to indicate they are awaiting an open
line. As soon as the initial call has been completed, any calls that were waiting
will be put through in the order in which they were placed.
B. Calling Emergency/Information Phones through the Consolidator
To call from a remote phone, dial the telephone number of the Consolidator.
To call from the local phone, simply pick up the phone. In either case, you will
hear 3 beeps when the EC-8 is ready.
Enter the code to route to an Emergency/Information Phone, *4X* where X=
phone jack number 1-8. There will be a short pause and then the
Emergency/Information Phone will answer with a series of tones.
For more information on Emergency/Information Phones, consult the
Emergency/Information Phone manual.
C. Answering the Emergency/Information Phones
When a call comes in on either the local phone or a remote phone, the EC-8 is
effectively transparent. That is, you will have an open line of communication
to the Emergency/Information Phone from the moment you answer the call.
D. Using Auxiliary Devices
Auxiliary devices can be activated when a call comes in to an EC-8 (see page 4,
Connecting Auxiliary Devices). Their functioning is determined by how they
are connected—no programming is necessary and they cannot be controlled via
local or remote phone.
Note: for CU-8 or CU-16 systems, please see the instructions for your specific
model.
Frequently Asked Questions
Talk-A-Phone Co. Page 9 of 16
V. Frequently Asked Questions
1. If I have more than one EC-8 can I connect them to the same phone line
either in parallel or in series (using a “daisy chain”)? Each EC-8 Consolidator
requires its own phone line or local phone. (Exception: A 2-line local phone,
connected to the LOCAL port will allow 2 EC-8’s to be connected in parallel.)
2. What kind of cable do I need to run from the Emergency Phones to my EC-8
Consolidator? We strongly recommend twisted, shielded pairs with the shield
connected to earth ground only at the EC-8 end. The resistance on the line is
not to exceed 25 ohms. The following chart shows distances and recommended
wire gauges:
Distance from EC-8 to
Emergency/Information Telephone
Recommended
Wire Gauge
0 - 500 feet 24 G
501 - 750 feet 22 G
751 - 1,000 feet 20 G
1,001 - 1,800 feet 18 G
1,801 - 3,000 feet 16 G
3001 - 5,000 feet 14 G
Distance from EC-8 to Local Phone Recommended
Wire Gauges
0 - 1000 feet 24 G
1001 - 1500 feet 22 G
1501 - 2000 feet 20 G
2001 - 3,600 feet 18 G
3,601 - 5,000 feet 16 G
5,001 - 8000 feet 14 G
3. I am using an EC-8 Consolidator in “local” mode. Do I need to program a
phone number into my Emergency Phones? You must enter a phone number
(see Emergency/Information Phone Manual, page 8) even though your Talk-A-
Phone unit is not using this number to connect to the local phone. We
recommend the number 1234567.
4. If I made some mistakes during programming is there a way to reset the
programming? If you have forgotten your access code, you may reset the
programming on your EC-8 to factory default by entering *30*14725836*. Note:
you will NOT have to reprogram your individual Emergency/Information
Phones.
Frequently Asked Questions
Page 10 of 16 Talk-A-Phone Co.
5. Does the EC-8 remember its programming if I unplug it? Yes. All memory is
non-volatile and does not require a back-up battery.
6. My EC-8 is not at my desk where the calls come in. Is there a way to make
the LED’s remote so I can see who is calling? Although the LED’s cannot be
made remote, Emergency/Information phones can be purchased with the "V"
option which allows a location identifying message to be recorded into the
phone. This message is then played as soon as the call is answered. This
ensures that no matter what phone answers the call (local or remote) the
location will be immediately announced.
Another option is to purchase an EB-100 or EB-200 Base Station. These devices
will display a 6 digit code (e.g. 122806 for 1228 Main St. 6th floor) as soon as the
call has been answered.
7. Are the Emergency Phones powered by the EC-8? Yes. For this reason it is
imperative that you use some method to provide back-up power for your EC-8.
Talk-A-Phone offers a Model ETP-UPS for this purpose. There are many other
UPS's commercially available. If you are going to use an alternative UPS to
Talk-A-Phone Model ETP-UPS, be sure that it has a wave form type of stepped
approximation to a sine wave.
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