TERMS AND CONDITIONS v1.7b: July2016 for 12M Replacement
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
1. TEAC warrants that this product is free from defects in material and workmanship
under normal domestic use with reasonable care and skill. Maintenance and
cleaning (i.e. laser head) is not covered by this warranty. The TEAC warranty only
applies to TEAC products purchased NEW from a TEAC Authorised Retailer in
Australia. This warranty only applies to the original purchaser and cannot be
transferred.
2. The benefits to the consumer given by this Warranty are in addition to other rights
and remedies of the consumer under a law in relation to goods or services to
which the warranty relates, being the Australian Consumer Law.
3. Refund or replacement via your TEAC Authorised Retailer is available for a period
of 14 days after purchase for goods that have been inspected and determined to
have a major failure. Refund and exchange is not applicable for change of mind.
4. Subject to the terms herein, this warranty effectively covers TEAC products under
the 12 Month Replacement Warranty Scheme, 12 months from the date of
original purchase.
5. The warranty is void and warranty claims may be refused, subject to the
Australian Consumer Law, if:
a) The product was not transported, installed, operated or maintained according to
manufacturer instruction, or
b) The product was abused, damaged, tampered, altered or repaired by any
unauthorised persons, or
c) Product failure is due to accidents during use, installation or transit, power surges,
use of defective or incompatible external devices, exposure to abnormal
conditions such as excessive temperatures or humidity, or entry of liquids, objects
or creatures into the product, cockroach infestations, or
d) The customer is unable to provide proof of purchase of the product for verification,
or
e) The serial number of the product is missing or has been tampered with.
6. No one is authorised to assume any liability on behalf of TEAC or impose any
obligation on it, in connection with the sale of any equipment other than as stated
in this warranty and outlined above.
7. TEAC and/or its Authorised Service Centres reserve the right to inspect and verify
whether the product is exhibiting a major failure as claimed by customers/retailers.
