Technika TV BOX 8320HD Bedienungsanleitung

USER GUIDE FOR

THE SURE TV BOX 8320HD

THE SURE TV SERVICE

Issue date: 02/12/13

Introduction

To get the most out of your Sure TV Box, we recommend that you:

oRead the separate Quick Start Guide enclosed with your Sure TV Box.

oRead this User Guide to help understand how to use the Sure TV Service.

oConnect to your home network using the Ethernet cable supplied with your Sure TV Box.

Connecting to your home network (and your Sure Broadband connection) is important, not only because you’ll

be able to access the full Sure TV service (including extra channels, on demand and other web based catch up

services), but also because we will send remote software updates periodically to your Sure TV Box to keep

your Sure TV Box up to date with our latest developments and features.

Contents

1. Staying Safe.....................................................................................................................................................4

2. Your Sure TV Box.............................................................................................................................................5

3. Unpacking Your Sure TV Box ..........................................................................................................................5

3.1. What’s included in your Sure TV Box package.......................................................................................6

3.2. Connecting your Sure TV Box to your TV ...............................................................................................6

3.3. Setting your TV format ...........................................................................................................................6

3.4. Connecting your Sure TV Box to your home theatre system ................................................................6

3.5. Using your remote control .....................................................................................................................7

3.5.1. Installing/replacing batteries .........................................................................................................7

3.5.2. Entering text....................................................................................................................................7

4. Setting Up Your Sure TV Box ..........................................................................................................................8

4.1. Setting a Parental Control PIN................................................................................................................8

4.2. Connecting to the Internet .....................................................................................................................8

4.2.1. Using an Ethernet network cable - recommended........................................................................8

4.2.2. Using your home’s wireless network.............................................................................................9

4.3. Tuning in to digital TV.............................................................................................................................9

5. Using Your Sure TV Box ................................................................................................................................10

5.1. The Home screen ..................................................................................................................................10

5.2. Watching TV..........................................................................................................................................10

5.2.1. Pause and rewind live TV..............................................................................................................10

5.2.2. 8 day Programme Guide ...............................................................................................................11

5.2.3. TV Channel Universe.....................................................................................................................11

5.2.4. Recording TV .................................................................................................................................11

5.2.5. My TV Recordings .........................................................................................................................13

5.2.6. Subtitles.........................................................................................................................................13

5.2.7. Audio Description .........................................................................................................................14

5.2.8. Source Selection............................................................................................................................15

5.3. Sure TV Online Features .......................................................................................................................16

5.3.1. My Island.......................................................................................................................................16

5.3.2. My Island On Demand ..................................................................................................................16

5.3.3. Film4oD .........................................................................................................................................17

5.3.4. Guernsey FC TV .............................................................................................................................18

5.3.5. Remote Record App......................................................................................................................18

5.4. Using The Media Centre .......................................................................................................................19

6. Additional Information.................................................................................................................................20

6.1. Setup and Diagnostics...........................................................................................................................20

6.1.1. Information and Diagnostics ........................................................................................................20

6.1.2. Programme Setup .........................................................................................................................20

6.1.3. Parental Control............................................................................................................................20

6.1.4. Channel Tuning-In.........................................................................................................................20

6.1.5. Audio and Video Setup .................................................................................................................20

6.1.6. Network Connection.....................................................................................................................20

6.2. Standby Mode.......................................................................................................................................21

6.3. Sleep Mode ...........................................................................................................................................21

6.4. Updates .................................................................................................................................................21

6.5. Reset Options........................................................................................................................................21

7. Troubleshooting............................................................................................................................................22

7.1. Remote control .....................................................................................................................................22

7.2. Digital TV reception ..............................................................................................................................22

7.3. Picture Quality ......................................................................................................................................23

7.4. Connectivity ..........................................................................................................................................23

7.5. The EPG .................................................................................................................................................23

7.6. Hard disk ...............................................................................................................................................23

1. Staying Safe

For your own safety, please read the following instructions.

WARRANTY WARNING: All repairs must be undertaken by a qualified Sure TV technician. Do not attempt to

repair or replace any part of your Sure TV Box. Not only is it dangerous, but any attempt to open, modify or

dismantle your Sure TV Box or its software will immediately invalidate your warranty.

Before you set up your Sure TV Box

oYour Sure TV Box and its accessories are designed to be used in the British Isles, inside the home.

oKeep your Sure TV Box and its accessories, including any plastic, packaging and batteries, out of the

reach of children.

oOnly use accessories which are provided with or recommended for use with your Sure TV Box.

oDo not drop your Sure TV Box.

oInstall your Sure TV Box on a firm and flat surface.

oAlways allow a minimum of 5cm above and around each side of your Sure TV Box for cooling.

oNever expose your Sure TV Box to anything which might drip, splash or melt.

oNever stand objects with liquids, such as vases, on or near to your Sure TV Box.

oDo not place naked flame sources, such as candles, on or near to your Sure TV Box.

oKeep your Sure TV Box away from domestic heating equipment, direct sunlight or humidity. Always

disconnect your Sure TV Box from the socket before cleaning it.

oDo not insert foreign objects into the openings or connection ports of your Sure TV Box.

oYou can use an external surge protection device to protect your Sure TV Box during thunderstorms.

Before you switch on your Sure TV Box

oAvoid connecting too many devices to the same electrical power source.

oOnly use the power supply provided with your Sure TV Box.

oBefore disconnecting the power supply, please switch off the power point and then pull out the power

supply by the plug, never pull on the cord.

oPlease leave your Sure TV Box in standby mode when you’re not using it.

Replacing the remote control batteries

oThe batteries supplied with your Sure TV Box remote control are not rechargeable so do not attempt

to recharge them.

oDo not dismantle old batteries or expose them to any sources of heat or moisture.

oPlease dispose of your old batteries in a safe and environmentally friendly manner, using the

appropriate disposal or recycling service.

Disposing of packaging

oPlease dispose of any Sure TV Box packaging or literature in an environmentally responsible manner.

oYour Sure TV Box is packaged in recyclable packaging so please dispose of it accordingly.

2. Your Sure TV Box

Your Sure TV Box is a set-top-box which brings you free to air

broadcast TV, and additional TV channels over Sure

Broadband, that you can record and playback at your leisure.

Sure TV also brings you local information, local videos, movies

and TV on demand, Facebook and other great content all via

your Sure broadband connection.

Your Sure TV Box and Sure TV account give you access to:

Freeview channels in HD:

oSure TV brings you all your normal and HD channels without the need for a new TV.

Additional channels:

oSure TV gives you more of the most popular free channels: Dave, Really, Yesterday, ITV3, ITV4,

CITV, Film4, 5*, 5USA and Bloomberg.

Great recording capabilities:

oRecord up to 160 hours and record multiple channels at the same time.

Pause & rewind live TV:

oRewind everything you have been watching - even skip back across multiple channels.

My Island:

oLocal information portal: news, weather, tides, flights plus local radio stations and webcams.

Remote record & EPG

oRemote record & Electronic Programme Guide (EPG): browse what’s on TV and set recordings

either from the remote control or remotely on your phone from anywhere in the world.

Full media centre

oFull media centre: play a wide range of videos, music and pictures via the USB port or

wirelessly via other DLNA devices.

Facebook

oAccess your Facebook account on your TV, “like” TV shows, view friend updates pictures and

make comments.

Movies on demand from Film4oD

oUsing your existing Film4oD account you can rent a great range of premium movies from

classics to new releases and best sellers on your TV screen rather than your laptop.

Guernsey FC TV

oWatch match highlights on demand, or login with your existing http://www.guernseyfc.tv/

subscription to watch live matches from the comfort of your own home.

Multiroom

oShare content between multiple Sure boxes in the home. Record a programme downstairs and

watch it upstairs, even share live channels from one box to the other.

Local video on demand “My Island on Demand”

oLocal news, local sport, Mundial weekly motor sports programmes and locally produced films.

3. Unpacking Your Sure TV Box

3.1. What’s included in your Sure TV Box package

Included in your Sure TV Box packaging you will find the following:

oYour Sure TV Box: Model 8320HD

oPower supply for your Sure TV Box

oRF/Aerial cable

oHDMI cable

oRemote control

o2 x AAA batteries

oEthernet cable

oDIN to Scart cable

oQuick Start Guide

3.2. Connecting your Sure TV Box to your TV

We recommend connecting your Sure TV Box to your TV using the HDMI cable provided. If your TV set does

not have an HDMI port, please use the DIN to Scart cable supplied. Please be advised that the picture quality

will be inferior.

3.3. Setting your TV format

To enjoy the best possible picture from your Sure TV Box, please ensure that your Sure TV Box is connected to

a TV using the HDMI cable, as all of the menus and screens on your Sure TV Box have been optimised for

display in High Definition on widescreen 16:9 screens.

If you need to connect the Sure TV Box using the DIN to Scart lead, please note that your picture quality will be

less, and you may need to select the 4:3 TV Option during the on-screen set-up process.

3.4. Connecting your Sure TV Box to your home theatre system

If your home Hi-Fi system accepts an HDMI input, then simply connect your Sure TV Box to the system using

the HDMI cable supplied. Then, simply connect your sound system to your TV using another HDMI cable.

Your Sure TV Box also has an optical S/PDIF digital audio port as well as the RCA audio connectors which you

can use to connect your Sure TV Box to other home Hi-Fi systems. The digital optical cable or RCA audio cables

are not included with your Sure TV Box but these are standard cables which can be purchased from any good

electronics retailer.

3.5. Using your remote control

To access the great features and services available on Sure TV, you will need to familiarise yourself with the

remote control which is designed to be easy to hold and use, and most functions will involve using the

UP/DOWN, LEFT/RIGHT and OK buttons.

3.5.1. Installing/replacing batteries

To install or replace the AAA batteries, simply press down the top of the battery cover on the reverse of your

remote control, and slide the cover down gently. Remove the cover and install or replace the batteries, making

sure that they are inserted correctly. Then close the battery cover again.

3.5.2. Entering text

The remote control also features “multi-tap” keys which you can use to enter text. It’s just like writing an SMS

text message with a conventional mobile phone keypad:

oPress the 2 to 9 keys repeatedly until you get to the letter you want. You can enter upper and

lower case letters by continued presses.

oPress the 1 key repeatedly to get a full stop or a comma or other punctuation marks.

oPress the 0 key to enter a space.

Mute

Delete

Volume up/down

Up/Down/Left/Right/OK

Programme Up/Down

Back

Record

Rewind/Stop/Fast Forward

Play/Pause

Picture in Picture “PIP” and

Channel Universe Toggle

Programme Guide

Digital Teletext

(currently not available)

Power Button

4. Setting Up Your Sure TV Box

The Quick Start Guide included in your Sure TV Box package will help you to connect your Sure TV Box to your

TV aerial, your TV and your internet connection. The on-screen prompts are easy to follow and will help you to

set up your preferences, connect to your home internet connection. You can also find your account details on

the underside of your Sure TV Box.

Once you’ve set up your Sure TV Box, it will check for service and software updates and install them for you.

4.1. Setting a Parental Control PIN

This PIN is the Parental Control PIN which is used for locking or unlocking channels and services, and restricting

certain Video On Demand content.

When you are prompted to input the Parental PIN during the on-screen set up, make sure that you keep a

secure record of the PIN you set, as you’ll need to unlock access to certain content based on its classification.

Please note: If you lose your Parental Control PIN, you will have to reset your Sure TV Box settings. You can

either reset your Sure TV Box settings by finding the reset button on the underside of your Sure TV Box and

pressing and holding it for ten seconds, or you can reset your settings on the Sure TV Menu, go to “Information

& Diagnostics”, select Reset, and you will find the option to Reset Settings. This will reset all settings including

any future recordings set up via series link.

The Parental Control functions provided are not to be used in place of adult supervision when children are

using the Sure TV Box. We recommend that you be involved in what programmes your family choose to watch.

4.2. Connecting to the Internet

Your Sure TV Box connects to the Internet so that you can watch a range of catch up TV, watch movies and TV

on demand on Sure TV. We will also send software updates to your Sure TV Box periodically, to ensure that

your Sure TV Box is always up to date. There are two ways to connect your Sure TV Box to the internet:

4.2.1. Using an Ethernet network cable - recommended

To get the best speed, use the Ethernet cable provided with your Sure TV Box to connect your Sure TV Box to

your home router. If your router is too far away from your Sure TV Box for you to connect the two devices

using an Ethernet cable, you can purchase Powerline adaptors which will extend your home network using

your home power points. Just visit your local Sure Store or online at www.sure.com.

When you get to the Internet Connection on-screen instructions:

oSelect “Connect via Ethernet” on the screen.

oMake sure that you’ve connected the Ethernet cable provided from your Sure TV Box to your

home router.

oPress OK when asked and wait a few seconds to activate the connection.

oThe connection will be confirmed on screen after a few seconds.

4.2.2. Using your home’s wireless network

If your home router is too far away from your Sure TV Box to connect it using the Ethernet cable, you can

connect via Wi-Fi. Please note that you will not benefit from the same reliable and fast connection which you

would get by connecting using an Ethernet connection.

When connecting your Sure TV Box to your home network via Wi-Fi, you will need to have to hand:

oThe name of your Wi-Fi home network, also referred to as the SSID

oYour Wi-Fi password, also known as your wireless security key or passphrase (WEP or WPA) for

your home network.

When you get to the Internet Connection on-screen instructions:

oSelect the option on the screen called “Connect via Wi-Fi” and press OK.

oSelect your Wi-Fi network name from the list.

oEnter your Wi-Fi network key or password.

You will need to use the multi-tap alpha-numeric buttons on your remote control. Use the “<x” (delete) button

on your remote control to delete any mistakes. Please note that your security information will be case

sensitive so be sure to input upper or lower case letters as appropriate.

If your Wi-Fi network is hidden, select “Other Network” from the list and then enter the name and key of your

Wi-Fi network manually. Be careful not to press OK straight after typing the name, you will need to press down

and enter your Wi-Fi password first.

Once you have established a connection with your internet network, you can continue with the setup process.

4.3. Tuning in to digital TV

You will be prompted to auto-tune your Sure TV Box to receive the digital TV channels which are available in

your area. Follow the on-screen instructions and you will see the list of channels populate as your Sure TV

Box’s tuners receive them.

From time to time you may need to “re-scan” your channel line-up following changes made by Freeview (e.g.

new channels, channel changes). To do this simply go to “Menu” – “Settings” – “Channel Tuning In” and select

“Automatic Tuning In” – this will then rebuild your aerial based channel list.

5. Using Your Sure TV Box

We’ve designed your Sure TV Box to be easy to use. The navigation, menus and screens are there to give you

simple control over your settings, digital TV and Sure TV. You’ll notice a number of on-screen icons and

instructions that will help you to find your way around the different features on offer.

5.1. The Home screen

Pressing the MENU key on your remote control will

take you to the Sure TV Home screen.

From the Home screen you will be able to manage

and browse your TV recordings, manage the Sure TV

Box settings and access the Sure TV applications.

To go back to watching live TV, just press the curly

back button or the “Watch TV” menu item.

5.2. Watching TV

If you want to change channels while watching TV, you can either:

oUse your UP/DOWN buttons to bring up the Vertical programme guide, select a channel and press OK.

oUse your LEFT/RIGHT arrow buttons to bring up the Horizontal program guide.

oEnter a channel number using the 0-9 buttons on your remote control.

oUse the P+ and P- buttons on your remote control.

oPress the GUIDE button on your remote control to bring up the full Electronic Programme Guide (EPG).

5.2.1. Pause and rewind live TV

Doorbell ringing? Need to grab a cuppa? Just press

the PAUSE button on your remote control while

watching live TV and you can take the dog out for a

walk and come back to pick up where you left off.

To continue watching TV just press the PLAY button.

Once you’ve started watching TV again, you can use

the REWIND/FASTFORWARD buttons to go back or

skip ahead to the live broadcast.

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