Telstra TURBO Bedienungsanleitung

TELSTRA TURBO™

PRE-PAID MOBILE

BROADBAND

Australia’s largest and fastest national

mobile broadband network

QUICK REFERENCE GUIDE

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WELCOME TO THE TELSTRA

PRE-PAID MOBILE

BROADBAND USB MODEM

Your package contains the following:

Telstra Pre-Paid Next G™ SIM Card

USB Modem

Quick Reference Guide

Getting Started Guide

USB Extension cable

Warranty Card

You can also purchase the following accessories:

MicroSD™ memory card to enable the device to be used

as an external storage drive (available at most consumer

electronics stores)

External Antenna which may improve the modem performance

in low signal strength areas (available from Telstra outlets)

LED Status External

Antenna

Rotating USB

Connector

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Before you begin

Open the back cover and insert your MicroSD™ card if required

Activate your Telstra Pre-Paid Mobile Broadband Next G™

SIM card by calling 125 8880

Installing the Connection Manager

Your modem is compatible with following operating systems

Microsoft® Windows® 7

Microsoft Windows Vista

Microsoft Windows XP

Mac OS X 10.5 and 10.6

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Insert the modem into your computer

Rotate the USB connector and plug the USB modem into

your computer.

The computer will detect the new hardware and start the Install

Shield Wizard.

If nothing happens your system configuration may be

preventing Autorun.

Windows users: Double-click the setup.exe file to start the

software installation.

Mac users: Open the Mobile Broadband Setup from your File

Manager, double click Telstra Pre-Paid Mobile Broadband.

Follow the prompts to complete the installation.

The Connection Manager software will start automatically

and takes a few minutes to complete.

When everything is ready the Connect button will become available.

Operation

The LED indicator shows the status of the modem and indicates

when you are sending or receiving data.

LED Indicator Modem status

Red Offline state. Power on, not registered.

Green solid Registered on the 2G network

Green blinking Data active on the 2G network

Blue solid Registered on the 3G network

Blue blinking Data active on the 3G network

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Connection Manager Icons Description

Connect to the internet

SMS Messages

Settings

My Account

Connection information

BigPond Mobile Broadband Plans

New SMS message in your Inbox

Network signal strength

Disconnected from the internet

Connected to the internet (online)

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Troubleshooting and Frequently Asked Questions

1. Install and test the modem in another computer

2. Check your SIM card is working in another device –

e.g. mobile phone

3. Insert a known working SIM card into your modem

4. Confirm your account is active – contact your service provider

5. Uninstall the modem and re-install using Windows ‘Safe Mode’ –

consult a PC technician for help if required (PC only)

Problem Possible Causes Suggested Solution

The user interface

doesn’t start after the

modem is plugged in.

PC configuration

is not correct.

(No Autorun)

Start the program manually

by going Start –> Program

Files or use the shortcut on

the desktop.

The modem has

no signal.

The antenna is at the

wrong angle

or position.

Adjust the angle and position

of the USB modem.

You have no network

coverage.

Try moving location until

you get good reception.

Visit telstra.com/ppwireless

to check if you are covered

or consider purchasing an

external antenna from your

service provider.

You have not entered

your PIN number at

start up

Restart the application and

enter your PIN number. If

the PIN is invalid you cannot

connect to the network.

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Problem Possible Causes Suggested Solution

Message sent failed. The SMS centre

number isn’t correct.

Check with your service

provider and enter the correct

number in the Message

settings.

Data connection

failed.

You have no network

coverage.

Try moving location until you

get good reception.

The APN

configuration is

wrong

Check with your service

provider and set the APN in

the configuration settings.

The manual network

selection is wrong.

Select the correct network for

your service provider. Restore

Automatic mode.

You are using the

wrong APN.

Consult your network

provider

The modem cannot

connect to the

internet when

overseas

You don’t have

international

roaming enabled on

your plan.

Consult your service provider

before you go overseas to

enable roaming.

No warning tone The PC soundcard is

disabled or on low

volume

Check the audio card and

adjust the volume.

The MicroSD™ card

cannot be read or is

not found.

Re-insert the

MicroSD™ card. The

maximum capacity is

8GB SDHC card

Try another MicroSD™ card

and make sure the capacity

and format is correct.

Microsoft and Windows are trade marks of the Microsoft group of companies.

™ and ® are trade marks and registered trade marks of Telstra Corporation Limited

ABN 33 051 775 556.

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FOR MORE

INFORMATION

CALL 125 8880

CLICK TELSTRA.COM/PPMBB

VISIT A TELSTRA STORE OR PARTNER

MAY 10 A.46014270 113731

TELI0114_TelstraTurboQRG_FA-0526.indd 7 2010-5-26 14:05:36

Andere Handbücher für TURBO

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