Teradici PCoIP Zero TER1206003 Service-Handbuch

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PCoIP Zero Client and Host

Administrator Guide

TER1206003

Issue 1

Teradici Corporation

#101-4621 Canada Way, Burnaby, BC V5G 4X8 Canada

p +1 604 451 5800 f +1 604 451 5818

www.teradici.com

The information contained in this document represents the current view of Teradici Corporation as of the date of

publication. Because Teradici must respond to changing market conditions, it should not be interpreted to be a

commitment on the part of Teradici, and Teradici cannot guarantee the accuracy of any information presented after the

date of publication.

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© 2012 Teradici Corporation. All rights reserved.

Teradici, PC-over-IP, and PCoIP are registered trademarks of Teradici Corporation.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

TER1206003 Issue 1 2

PCoIP Zero Client and Host Administrator Guide

Contents
Table of Figures 10
Table of Tables 16
Welcome 20
1 Introduction 20
What's New 21
1 What's New in Firmware 4.0.2 21
PCoIP Management Tools 23
1 About the MC 23
2 Logging into the MC 23
3 MC Home Page 24
4 MC Profile Management Page 25
5 MC Manage Profiles Page 26
6 About the AWI 30
7 Logging into the AWI 30
8 AWI Initial Setup Page 31
9 AWI Home Page 32
10 AWI Menus 35
11 About the OSD 36
12 Connecting to a Session 37
13 Disconnecting from a Session 41
14 Overlay Windows 43
14.1 Display Link Training Failed 43
14.2 Half Duplex Overlay 43
14.3 Network Connection Lost Overlay 43
14.4 No Support Resolutions Found 44
14.5 Preparing Desktop Overlay 44
14.6 USB Device Not Authorized Overlay 44
14.7 USB Over Current Notice Overlay 44
14.8 USB Device Not Supported Behind a High-speed Hub Overlay 45
14.9 Resolution Not Supported Overlay 45
14.10 Video Source Overlays 45
15 OSD Menus 46
PCoIP Deployment Scenarios 47
1 PCoIP Host Cards and Zero Clients 47
1.1 Displaying Processor Information 48
TER1206003 Issue 1 3
PCoIP Zero Client and Host Administrator Guide

2 Connecting a TERA1100 Zero Client to a TERA1202 Host Card 50
3 Prerequisites 51
3.1 Session Connection Type 52
3.2 Connecting Hosts and Clients Statically 52
3.3 Connecting Hosts and Clients Using SLP Host Discovery 52
3.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 53
3.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 54
3.6 Other Configuration Links 54
4 Connecting a TERA2321 Zero Client to a TERA1202 Host Card 56
5 Prerequisites 57
5.1 Session Connection Type 57
5.2 Connecting Hosts and Clients Statically 57
5.3 Connecting Hosts and Clients Using SLP Host Discovery 58
5.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 58
5.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 59
5.6 Other Configuration Links 59
6 Connecting a TERA2140 Zero Client to a TERA1202 Host Card 61
7 Prerequisites 62
7.1 Session Connection Type 62
7.2 Connecting Hosts and Clients Statically 62
7.3 Connecting Hosts and Clients Using SLP Host Discovery 63
7.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 63
7.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 64
7.6 Other Configuration Links 64
8 Connecting a TERA1100 Zero Client to a TERA2220 Host Card 66
9 Prerequisites 67
9.1 Session Connection Type 67
9.2 Connecting Hosts and Clients Statically 67
9.3 Connecting Hosts and Clients Using SLP Host Discovery 68
9.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 68
9.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 69
9.6 Other Configuration Links 69
10 Connecting a TERA2321 Zero Client to a TERA2220 Host Card 71
11 Prerequisites 72
11.1 Session Connection Type 72
11.2 Connecting Hosts and Clients Statically 72
11.3 Connecting Hosts and Clients Using SLP Host Discovery 73
11.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 73
11.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 74
11.6 Other Configuration Links 74
12 Connecting a TERA2140 Zero Client to a TERA2220 Host Card 76
13 Prerequisites 77
13.1 Session Connection Type 77
13.2 Connecting Hosts and Clients Statically 77
TER1206003 Issue 1 4
PCoIP Zero Client and Host Administrator Guide

13.3 Connecting Hosts and Clients Using SLP Host Discovery 78
13.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 78
13.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 79
13.6 Other Configuration Links 79
14 Connecting a TERA1100 Zero Client to a TERA2240 Host Card 81
15 Prerequisites 82
15.1 Session Connection Type 82
15.2 Connecting Hosts and Clients Statically 82
15.3 Connecting Hosts and Clients Using SLP Host Discovery 83
15.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 83
15.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 84
15.6 Other Configuration Links 84
16 Connecting a TERA2321 Zero Client to a TERA2240 Host Card 86
17 Prerequisites 87
17.1 Session Connection Type 87
17.2 Connecting Hosts and Clients Statically 87
17.3 Connecting Hosts and Clients Using SLP Host Discovery 88
17.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 88
17.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 89
17.6 Other Configuration Links 89
18 Connecting a TERA2140 Zero Client to a TERA2240 Host Card 91
19 Prerequisites 92
19.1 Session Connection Type 93
19.2 Connecting Hosts and Clients Statically 93
19.3 Connecting Hosts and Clients Using SLP Host Discovery 93
19.4 Connecting Hosts and Clients Using a 3rd Party Connection Broker 94
19.5 Connecting Hosts and Clients Using the VMware View Connection Server Broker 95
19.6 Other Configuration Links 95
20 Connecting a TERA1100 Zero Client to a VMware View Virtual Desktop 97
21 Prerequisites 98
22 Session Connection Type 98
22.1 View Connection Server 98
22.2 View Connection Server + Auto-Logon 99
22.3 View Connection Server + Kiosk 99
22.4 View Connection Server + Imprivata OneSign 99
22.5 Other Configuration Links 100
23 Connecting a TERA2321 Zero Client to a VMware View Virtual Desktop 101
24 Prerequisites 102
25 Session Connection Type 103
25.1 View Connection Server 103
25.2 View Connection Server + Auto-Logon 103
25.3 View Connection Server + Kiosk 104
25.4 View Connection Server + Imprivata OneSign 104
TER1206003 Issue 1 5
PCoIP Zero Client and Host Administrator Guide

25.5 Other Configuration Links 105
26 Connecting a TERA2140 Zero Client to a VMware View Virtual Desktop 106
27 Prerequisites 107
28 Session Connection Type 108
28.1 View Connection Server 108
28.2 View Connection Server + Auto-Logon 108
28.3 View Connection Server + Kiosk 109
28.4 View Connection Server + Imprivata OneSign 109
28.5 Other Configuration Links 110
29 Connecting a VMware View Client to a VMware View Virtual Desktop 111
PCoIP GUI Reference 112
1 Initial Setup 112
1.1 AWI Host: Initial Setup Page 112
1.2 AWI Client: Initial Setup Page 113
2 Configuring the Network 115
2.1 MC: Network Settings 115
2.2 AWI: Network Settings 117
2.3 OSD: Network Settings 120
3 Label Settings 122
3.1 AWI: Label Settings 122
3.2 OSD: Label Settings 123
4 Configuring Device Discovery 125
4.1 MC: Discovery Settings 125
4.2 AWI: Discovery Settings 126
4.3 OSD: Discovery Settings 128
5 Configuring SNMP 129
5.1 MC: Help for SNMP Settings 129
5.2 AWI: SNMP Settings 129
6 Configuring a Session 129
6.1 Configuring a Session 129
6.2 MC: Direct to Host Session Settings 131
6.3 MC: Direct to Host Session + SLP Host Discovery Settings 134
6.4 MC: View Connection Server Session Settings 136
6.5 MC: View Connection Server + Auto-Logon Session Settings 140
6.6 MC: View Connection Server + Kiosk Session Settings 144
6.7 MC: View Connection Server + Imprivata OneSign Session Settings 148
6.8 MC: Connection Management Interface Settings 151
6.9 AWI Host: Direct from Client Session Settings 154
6.10 AWI Client: Direct to Host Session Settings 155
6.11 AWI Client: Direct to Host + SLP Host Discovery Session Settings 159
6.12 AWI Client: View Connection Server Session Settings 163
6.13 AWI Client: View Connection Server + Auto-Logon Session Settings 168
6.14 AWI Client: View Connection Server + Kiosk Session Settings 174
TER1206003 Issue 1 6
PCoIP Zero Client and Host Administrator Guide

6.15 AWI Client: View Connection Server + Imprivata OneSign Session Settings 179
6.16 AWI Host: Connection Management Interface Session Settings 183
6.17 AWI Client: Connection Management Interface Session Settings 186
6.18 OSD: Direct to Host Session Settings 190
6.19 OSD: Direct to Host + SLP Host Discovery Session Settings 193
6.20 OSD: View Connection Server Session Settings 196
6.21 OSD: View Connection Server + Auto-Logon Session Settings 199
6.22 OSD: View Connection Server + Kiosk Session Settings 203
6.23 OSD: View Connection Server + Imprivata OneSign Session Settings 206
6.24 OSD: Connection Management Interface Session Settings 210
7 Configuring Session Encryption 213
7.1 MC: Encryption Settings 213
7.2 AWI: Help for Encryption Settings 214
8 Configuring Session Bandwidth 214
8.1 MC: Bandwidth Settings 214
8.2 AWI: Bandwidth Settings 216
9 Configuring the Language 218
9.1 MC: Language Settings 218
9.2 AWI Client: Language Settings 219
9.3 OSD: Language Settings 220
10 Configuring OSD Parameters 221
10.1 MC: OSD Settings 221
10.2 AWI Client: OSD Settings 222
10.3 OSD: OSD Settings 223
11 Configuring Image Quality 224
11.1 MC: Image Settings 224
11.2 AWI Host: Image Settings 226
11.3 AWI Client: Image Settings 229
11.4 OSD: Image Settings 231
12 Configuring Monitor Emulation 232
12.1 MC: Monitor Emulation 232
12.2 AWI Tera1 Host: Monitor Emulation 233
12.3 AWI Tera2 Host: Monitor Emulation 234
13 Configuring Time 235
13.1 MC: Time Settings 235
13.2 AWI: Time Settings 236
14 Configuring Security 238
14.1 MC: Security Settings 238
14.2 AWI: Help for Security Settings 239
15 Configuring Audio Permissions 239
15.1 MC: Audio Permissions 239
15.2 AWI Tera1 Host: Audio Permissions 240
15.3 AWI Client: Audio Permissions 242
16 Configuring Power Permissions 242
TER1206003 Issue 1 7
PCoIP Zero Client and Host Administrator Guide

16.1 MC: Power Permissions 242
16.2 AWI Tera1 Client: Power Permissions 244
17 Configuring the Host Driver Function 244
17.1 MC: Host Driver Function 244
17.2 AWI Host: Host Driver Function 245
18 Configuring the Event Log 246
18.1 MC: Event Log Settings 246
18.2 AWI: Event Log Settings 248
18.3 OSD: Event Log Settings 250
19 Configuring Peripherals 251
19.1 MC: Peripheral Settings 251
19.2 AWI Client: Help for Peripheral Settings 251
20 Configuring IPv6 252
20.1 MC: IPv6 Settings 252
20.2 AWI: IPv6 Settings 253
20.3 OSD: IPv6 Settings 255
21 Configuring the Display Topology 257
21.1 MC: Display Topology Settings 257
21.2 OSD Dual-display: Display Topology Settings 261
21.3 OSD Quad-display: Display Topology Settings 263
22 Uploading an OSD Logo 266
22.1 MC: OSD Logo Settings 266
22.2 AWI Client: OSD Logo Settings 267
23 Uploading Firmware 267
23.1 MC: Firmware Management 267
23.2 AWI: Firmware Upload Settings 269
24 Configuring USB Permissions 270
24.1 MC: USB Permissions 270
24.2 AWI Client: USB Permissions 273
24.3 AWI Host: USB Permissions 277
25 Configuring the Certificate Store 280
25.1 MC: Certificate Store Management 280
25.2 AWI: Certificate Upload Settings 281
26 Configuring an OSD Display Override 283
26.1 OSD Dual-display: Display Settings 283
26.2 OSD Quad-display: Display Settings 285
27 Configuring Password and Reset Parameters (AWI/OSD) 287
27.1 AWI: Password Settings 287
27.2 OSD: Password Settings 288
27.3 AWI Host: Parameter Reset Settings 289
27.4 AWI Client: Parameter Reset Settings 290
27.5 OSD: Parameter Reset Settings 291
28 Viewing Diagnostics (AWI/OSD) 292
TER1206003 Issue 1 8
PCoIP Zero Client and Host Administrator Guide

28.1 AWI: Help for Event Log Settings 292
28.2 OSD: Help for Event Log Settings 292
28.3 AWI Host: Session Control Settings 292
28.4 AWI Client: Session Control Settings 293
28.5 AWI Host: Session Statistics Settings 294
28.6 AWI Client: Session Statistics Settings 296
28.7 OSD:Session Statistics Settings 299
28.8 AWI Host: Host CPU Settings 300
28.9 AWI Client: Audio Settings 301
28.10 AWI Client: Display Settings 301
28.11 AWI: PCoIP Processor Settings 302
28.12 OSD: PCoIP Processor Settings 303
28.13 OSD:Ping Settings 303
29 Viewing Information (AWI/OSD) 304
29.1 AWI: Version Information 304
29.2 Viewing the Version Information 306
29.3 AWI Host: Attached Devices Information 307
29.4 AWI Client: Attached Devices Information 308
30 Configuring User Settings (OSD) 309
30.1 OSD: VMware View Certificate Checking Settings 309
30.2 MC: Help for VMware View Certificate Checking Settings 310
30.3 AWI Client: Help for VMware View Certificate Checking Settings 310
30.4 OSD: Mouse Settings 310
30.5 OSD: Keyboard Settings 311
30.6 OSD: Help for Image Settings 312
30.7 OSD: Help for Display Topology Settings 312
30.8 OSD: Touch Screen Settings 313
PCoIP Technology Reference 316
1 PCoIP Host Cards 316
2 PCoIP Zero Clients 316
3 DVI and DisplayPort Interfaces 316
3.1 Support for 2560x1600 Display Resolution 316
4 PCoIP Connection Brokers 318
5 APEX 2800 PCoIP Server Offload Card 318
Glossary of Acronyms 319
Index 323
TER1206003 Issue 1 9
PCoIP Zero Client and Host Administrator Guide

Table of Figures
Figure 3-1: MC Login Page 24
Figure 3-2: MC Home Page 25
Figure 3-3: MC Profile Management Page 26
Figure 3-4: MC Manage Profiles Page 27
Figure 3-5: Edit Properties Link 28
Figure 3-6: Set Properties Page for Network Configuration 28
Figure 3-7: MC Manage Profiles Page – Configured 29
Figure 3-8: AWI Log In Page 31
Figure 3-9: AWI Host: Home Page 32
Figure 3-10: AWI Client: Home Page 33
Figure 3-11: AWI Menu Overview 36
Figure 3-12: OSD Main Window 37
Figure 3-13: OSD Direct to Host Connect Window 38
Figure 3-14: OSD Connection Status 38
Figure 3-15: OSD View Connection Server Connect Window 39
Figure 3-16: Virtual Desktop Login Page 39
Figure 3-17: OSD View Connection Server Certificate Warning 40
Figure 3-18: OSD Login Screen with Insecure Warning 40
Figure 3-19: OSD VMware View Page 41
Figure 3-20: Zero Client Control Panel 42
Figure 3-21: Display Link Training Failed Overlay 43
Figure 3-22: Half Duplex Overlay 43
Figure 3-23: Network Connection Lost Overlay 43
Figure 3-24: No Support Resolutions Found Overlay 44
Figure 3-25: Preparing Desktop Overlay 44
Figure 3-26: USB Device Not Authorized Overlay 44
Figure 3-27: USB Over Current Notice Overlay 45
Figure 3-28: USB Device Not Supported Behind a High-speed Hub Overlay 45
Figure 3-29: Resolution Not Supported Overlay 45
Figure 3-30: No Source Signal Overlay 45
Figure 3-31: Source Signal on Other Port Overlay 46
Figure 3-32: OSDOptions Menu 46
TER1206003 Issue 1 10
PCoIP Zero Client and Host Administrator Guide