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6. What To Do if a Malfunction Occurs
6.1 Shut the main power OFF and restart the humidifier to see if the error code disappears.
6.2 If you see a water leak, follow the water supply tube and close the valve installed on the water pipe
located near the humidifier.
6.3 Please refer to the error code table to identify the possible cause of the malfunction and the actions that
you can take.
6.4 Should the problem persist, please call your service company. They are the best qualified to help you
quickly. Describe the problem to them and mention the error code you observed on the front panel. They may
help you solve the problem over the phone. If needed, they will fix the problem themselves or call our technical
service.
6.5 Should you attempt to look at the unit yourself, please apply all appropriate safety measures. - Shut the
main power OFF and wait for the unit to cool before you open it.
7. Description of Error Codes
Number of
flashes of the
red light Error Description Humidifier Status Actions to be Taken
by the Owner Reset
OFF No error The humidifier is working fine None
Continuous
ON There is water in the
pan under the tank. Risk of overflow. Humidifier stops
itself.
Turn the main power OFF, then
- Open the unit and check for leaks
- Check the drain tube
- Close the supply valve and call for
service
Automatic Reset when
switching main power ON
again.
1Problem with the water
level sensors inside the
unit.
Internal problem - Humidifier cannot
read the water level properly and
stops itself.
Turn the main power OFF, then call
your service company
Automatic Reset when
switching main power ON
again.
3Inadequate water
supply.
Humidifier cannot fill properly and
stops itself - Heating elements and
supply valve are switched off.
Turn the main power OFF, then
- Check the water supply circuit
- Check if the water supply valve is
open.
- Call your service company
Automatic Reset when
switching main power ON
again.
4Inadequate drainage. Humidifier cannot drain properly -
Risk of overflow - the unit stops itself.
Turn the main power OFF, then
- Close the supply valve
- Call your service company
Automatic Reset when
switching main power ON
again.
5Fan not running. Humidifier stops itself. Turn the main power OFF, then
- Call your service company Automatic Reset when
error conditions disappear.
6
Temperature inside the
tank exceeded the high
temperature limit and
the safety switch has
tripped.
This is a very serious condition.
The humidifier stops itself and cannot
restart without service.
Turn the main power OFF, then
- Call your service company
Only the service company
can reset the unit after
checking all functions.
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