Tieline Merlin PLUS Bedienungsanleitung

Merlin PLUS with WheatNet-IP

IP / ISDN / POTS Codec

User Manual

Software Version: Build 2.16.80

Manual Version: v2.0_20170808

August, 2017

Merlin PLUS WNET Manual v2.0

Table of Contents

Part I Warnings & Safety Information 6

Part II How to Use the Documentation 8

Part III Manual Glossary of Terms 9

Part IV Getting to know Merlin PLUS with

WheatNet-IP 11

Part V Merlin PLUS with WheatNet Rear

Panel 13

Part VI Configuring Merlin PLUS for

WheatNet-IP 15

................................................................................................................................... 201Configuring Merlin PLUS Sources and Destinations

Part VII Merlin Front Panel Controls 22

Part VIII Menu Navigation in Merlin PLUS

with WheatNet 25

Part IX Merlin PLUS WheatNet Input

Levels and PPMs 32

Part X Merlin PLUS Headphone/Aux

Output 40

Part XI Inserting Hardware Modules 42

Part XII About ISDN Modules 43

................................................................................................................................... 441ISDN Module Settings

................................................................................................................................... 472ISDN Answering Configuration

Part XIII About POTS Modules 50

................................................................................................................................... 511POTS Module Settings

................................................................................................................................... 542POTS Answering Configuration

Part XIV About SIP 57

................................................................................................................................... 591Configuring SIP Interfaces

................................................................................................................................... 612Configuring SIP Accounts

Part XV Language Selection 63

Part XVI About Program Dialing 64

3Merlin PLUS WNET Manual v2.0

Part XVII Multiple Stream Programs 66

Part XVIII 6 x Mono Programs 66

Part XIX Mono or Stereo + IFB Programs 67

Part XX 2 x Mono or Stereo + IFB

Programs 67

Part XXI Getting Connected Quickly 68

................................................................................................................................... 681Steps to Connect over IP

................................................................................................................................... 712Monitoring IP Connections

................................................................................................................................... 733Steps to Connect over ISDN

................................................................................................................................... 764Monitoring ISDN Connections

................................................................................................................................... 765Steps to Connect over POTS

................................................................................................................................... 796Monitoring POTS Connections

................................................................................................................................... 807Load and Dial Custom Programs

................................................................................................................................... 808Disconnecting a Connection

................................................................................................................................... 809Redialing a Connection

................................................................................................................................... 8010 Configuring Auto Reconnect

................................................................................................................................... 8111 Speed Dialing Connections

................................................................................................................................... 8212 Dial/Disconnect Multiple Audio Stream Programs

................................................................................................................................... 8313 Dialing SIP Connections

................................................................................................................................... 8514 Creating a Multicast Client Program

................................................................................................................................... 8815 Deleting Programs

................................................................................................................................... 8816 Selecting Algorithm Profiles

................................................................................................................................... 9017 Merlin Algorithm Profiles

................................................................................................................................... 9118 Merlin Backup Options

................................................................................................................................... 9319 Lock or Unlock a Program in the Codec

................................................................................................................................... 9420 Locking the Front Panel

Part XXII Connecting to the ToolBox

Web-GUI 95

................................................................................................................................... 951Opening the HTML5 Web-GUI & Login

................................................................................................................................... 982Security and Changing the Default Password

Part XXIII Using the HTML5 Toolbox

Web-GUI 100

................................................................................................................................... 1151Using the HTML5 Toolbox Quick Connect Web-GUI

................................................................................................................................... 1212Configuring IP Settings

................................................................................................................................... 1263Configure Fuse-IP Bonding

................................................................................................................................... 1294Line Hunt Call Answering

................................................................................................................................... 1315Configuring ISDN

Merlin PLUS WNET Manual v2.0

................................................................................................................................... 1396Configuring POTS

................................................................................................................................... 1447Configuring Codec Input/Output Settings

................................................................................................................................... 1478Configure Mono or Stereo Peer-to-Peer Programs in Merlin

................................................................................................................................... 1599Configure 2 Mono Peer-to-Peer Answering Programs in Merlin

................................................................................................................................... 16410 Configure Mono or Stereo + IFB Dialing Programs

................................................................................................................................... 17611 Configure Mono or Stereo + IFB Answering Programs

................................................................................................................................... 18212 Configure 2 Mono or Stereo + IFB Answering Programs

................................................................................................................................... 18913 Configure 6 x Mono Peer-to-Peer Answering Programs

................................................................................................................................... 19614 Configure 6 x Mono Peer-to-Peer Answering Programs

................................................................................................................................... 20315 Configure Multicast Client Programs

................................................................................................................................... 20816 Configuring SIP

................................................................................................................................... 21517 Configure Peer-to-Peer SIP Programs

................................................................................................................................... 21918 Configure Multiple Stream SIP Programs

................................................................................................................................... 22419 Answering Multiple SIP Peer-to-Peer Calls

................................................................................................................................... 22620 Load, Unload and Dial a Program

................................................................................................................................... 22921 Delete a Program

................................................................................................................................... 23022 Adjusting the Connection Bit Rate

................................................................................................................................... 23023 Reset Factory Default Settings

................................................................................................................................... 23124 Backup and Restore Functions

................................................................................................................................... 23325 Lock or Unlock Programs

................................................................................................................................... 23426 Configuring SNMP in the Codec

................................................................................................................................... 23527 Download Logs

................................................................................................................................... 23728 Using the Program Scheduler

................................................................................................................................... 24129 Configuring Alarms

................................................................................................................................... 24730 RS232 Data Configuration

................................................................................................................................... 24931 Creating Rules

................................................................................................................................... 25432 Adjusting Codec Time and Date

................................................................................................................................... 25533 Upgrading Codec Firmware

Part XXIV Front Panel Configuration Tasks 257

................................................................................................................................... 2571Configuring IP via the Front Panel

................................................................................................................................... 2602IP Via Mapping

................................................................................................................................... 2623Connecting over Wi-Fi

................................................................................................................................... 2644Inverting Input Polarity

................................................................................................................................... 2655Connecting with Fuse-IP Bonding

................................................................................................................................... 2706Selecting an Algorithm

................................................................................................................................... 2777Configuring the Jitter Buffer

................................................................................................................................... 2818Configuring Forward Error Correction

................................................................................................................................... 2849Configuring Encode/Decode Direction

................................................................................................................................... 28510 Enabling Relays & RS232 Data

................................................................................................................................... 28611 Configuring TCP/UDP Ports

................................................................................................................................... 28812 Configuring QoS for IP Packets

5Merlin PLUS WNET Manual v2.0

................................................................................................................................... 28913 Tieline G3 Profile Compatibility

................................................................................................................................... 29014 Reset and Restore Factory Default Settings

................................................................................................................................... 29215 System Backup and Restore

................................................................................................................................... 29416 Configuring SNMP Settings

................................................................................................................................... 29517 Adjusting the LCD Screen Display

................................................................................................................................... 29618 Adjusting Time Settings

................................................................................................................................... 29619 Test Mode

................................................................................................................................... 29720 Upgrading Firmware via USB

................................................................................................................................... 29821 Installing a Security Certificate

Part XXV Reference 301

................................................................................................................................... 3011Regular Maintenance

................................................................................................................................... 3022Installing the Codec at the Studio

................................................................................................................................... 3083Understanding IP Networks

................................................................................................................................... 3104Tips for Creating Reliable IP Connections

................................................................................................................................... 3115Testing IP Network Connections

................................................................................................................................... 3136Testing ISDN Connections

................................................................................................................................... 3137Using Answer Routes for Sessionless ISDN Calls

................................................................................................................................... 3168POTS Connection Tips & Precautions

................................................................................................................................... 3189Merlin Compliances and Certifications

................................................................................................................................... 31810 FCC Compliance Statements

................................................................................................................................... 32011 Declaration of Conformity

................................................................................................................................... 32112 Trademarks and Credit Notices

Part XXVI Merlin PLUS with WheatNet

Specifications 322

Part XXVII Appendix A: RS232 and Control

Port Wiring 324

Index 326

6Merlin PLUS WNET Manual v2.0

1Warnings & Safety Information

1. Both appliance power cables must be removed from the device for Power Disconnection.

2. Remove the phone cable from the POTS interface before servicing.

THUNDERSTORM AND LIGHTNING WARNING:

DO NOT USE Tieline codecs during thunderstorms and lightning. You may suffer an injury

using a phone, Tieline codec, or any device connected to a phone during a thunderstorm.

This can lead to personal injury and in extreme cases may be fatal. Protective devices can

be fitted to the line, however, due to the extremely high voltages and energy levels involved

in lightning strikes, these devices may not offer protection to the users, or the Tieline codec

and equipment connected to the codec.

Secondary strikes can occur. These secondary strikes are induced by lightning strikes and

also produce dangerously high currents and energy levels. You only need to be near an

object struck by lightning to lead to personal injury or damage to equipment. e.g. if you are

located near a lighting tower at a sports facility, water features and drains on golf courses,

you may be affected by these secondary strikes.

Damage to personnel and Tieline codecs may occur during thunderstorm, even if the codec

is turned off but remains connected to the phone or ISDN system, LAN or the power.

ANY DAMAGE TO A TIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL

STORM WILL VOID THE WARRANTY. Use of this product is subject to Tieline's

SOFTWARE LICENSE and WARRANTY conditions, which should be viewed at

www.tieline.com/support before using this product.

DIGITAL PHONE SYSTEM WARNING:

DO NOT CONNECT THE ANALOG POTS MODULE TO A DIGITAL PHONE SYSTEM.

PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the

line you are using is NOTa digital line. If the Tieline codec becomes faulty due to the use

of a digital phone system, the WARRANTY WILL BE VOID.

WARNING:

HIGH LEAKAGE CURRENT. EARTH CONNECTION ESSENTIAL BEFORE CONNECTING

SUPPLY.

If the total leakage current exceeds 3.5 mA, or if the leakage current of the connected

loads is unknown, connect the supplementary ground terminal to a reliable ground

connection in your facility.

Supplementary ground connection

A supplementary ground terminal is provided on the codec to connect the unit to a ground

connection. The ground terminal has an M4 stud with M4 retaining nuts and is compatible

with all grounding wires. Remove only NUT 2 to connect your ground wire. The ground wire

must have a suitable lug. When refitting NUT 2 ensure that both NUT 1 & NUT 2 are

correctly tightened to establish and maintain a proper earth connection.

Merlin PLUS WNET Manual v2.0

SAFE LISTENING GUIDANCE

WARNING: LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE

PERMANENT HEARING DAMAGE. USE AS LOW A VOLUME AS POSSIBLE.

Over exposure to excessive sound levels can damage your ears resulting in permanent

noise-induced hearing loss (NIHL). Please use applicable health and safety authority

guidelines on maximum exposure limits. As a rule of thumb, avoid extended periods

listening to sound pressure levels (SPLs) of 85dBA or higher.

Warranty and Disclaimer

This equipment manufactured by Tieline is warranted by Tieline against defects in material and

workmanship for two years from the date of original purchase. During the warranty period, we will

repair or, at our option, replace at no charge a product that proves to be defective, provided you

obtain return authorization from Tieline and return the product, shipping prepaid, to Tieline. For return

authorization, contact Tieline's US or Australian office (see http://www.tieline.com/Contact-Us).

This Warranty does not apply if the product has been damaged by accident or misuse or as the

result of service or modification performed by anyone other than Tieline. With the exception of the

warranties set forth above, Tieline makes no other warranties, expressed or implied or statutory,

including but not limited to warranties of merchantability and fitness for a particular purpose, which

are hereby expressly disclaimed. In no event shall Tieline have any liability for indirect,

consequential or punitive damages resulting from the use of this product. Use of this product is

subject to Tieline's SOFTWARE LICENSE and WARRANTY conditions, which should be viewed at

http://www.tieline.com/Support/Product-Warranty before using this product.

Whilst every effort has been made to ensure the accuracy of this manual we are not responsible for

any errors or omissions within it. The product specifications and descriptions within this manual will

be subject to improvements and modifications over time without notice, as changes to software and

hardware are implemented. Tieline takes no responsibility for any damage to equipment attached to

the codec.

8Merlin PLUS WNET Manual v2.0

2How to Use the Documentation

Manual Conventions

Warnings: Instructions that, if ignored, could result in death or serious personal injury

caused by dangerous voltages or incorrect operation of the equipment. These must be

observed for safe operation.

Cautions: Instructions warning against potential hazards, or to detail practices that must

be observed for safe operation and to prevent damage to equipment or personnel.

Important Note: Information you should know to connect and operate your codec

successfully.

Information specific to IP connections.

Information specific to ISDN connections.

Information specific to POTS connections.

Typographic Conventions

Codec software elements are in Arial bold, e.g. Contacts

Codec hardware elements are in bold Capitals, e.g. KEYPAD

Help Button

Press the (information/help) button when navigating codec menus to display a dialog

suggesting the actions which can be performed from within the current menu.

Merlin PLUS WNET Manual v2.0

3Manual Glossary of Terms

DNS

The Domain Name System (DNS) is used to assign domain names to IP

addresses over the World-Wide Web

Domain

A group of computers or devices on a network which are administered with

common rules and procedures. Devices sharing a common part of the IP

address are said to be in the same domain

DSCP

The Differentiated Services Code Point is a field in an IP packet header for

prioritizing data when traversing IP networks

Failover

Method of switching to an alternative audio stream if the primary connection is

lost

GUI

Graphical User Interface

ISP

Internet Service Providers (ISPs) are companies that offer customers access to

the internet

Internet Protocol; used for sending data across packet-switched networks.

LAN

Local Area Network; a group of computers and associated devices sharing a

common communications link

Latency

Delay associated with IP networks and caused by algorithmic, transport and

buffering delays

MIB

A management information base (MIB) is a database used for managing the

entities in a communications network. This term is associated with the Simple

Network Management Protocol (SNMP).

Multicast

Efficient one to many streaming of IP audio using multicast IP addressing.

Multi-unicast

A multi-unicast program (also known as multiple unicast) can transmit a single

audio stream with common connection settings to a number of different

destinations.

MSN

Multiple Subscriber Number for ISDN

Network Address

Translation

(NAT)

A system for forwarding data packets to different private IP network addresses

that reside behind a single public IP address

Port Address

Translation

(PAT)

Related to NAT; a feature of a network device that allows IP packets to be

routed to specific ports of devices communicating between public and private IP

networks

POTS

Plain old telephone system: copper phone network infrastructure

PSU

Power Supply Unit

QoS (Quality of

Service)

Priority given to different users or data flows across managed IP networks. This

generally requires a Service Level Agreement (SLA) with a Telco or ISP.

RTP

A standardized packet format for sending audio and video data streams and

ensures consistency in the delivery order of voice data packets.

SDP

SDP defines the type of audio coding used within an RTP media stream. It

works with a number of other protocols to establishes a device’s location,

determines its availability, negotiates call features and participants and adjusts

session management features

SIP

SIP is a common protocol which works with a myriad of other protocols to

establish connections with other devices to provide interoperability.

SLA

Service Level Agreements (SLAs) a contractual agreement between an ISP and

a customer defining expected performance levels over a network

SNMP

Simple Network Management Protocol

SPID

Service Profile ID number used to identify Terminating Equipment on ISDN lines

STL

Studio-to-transmitter link for program audio feeds.

10 Merlin PLUS WNET Manual v2.0

STS

Studio-to-studio audio link

TCP

TCP protocol ensures reliable in-order delivery of data packets between a

sender and a receiver.

UDP

User Datagram Protocol: the most commonly used protocol for sending internet

audio and video streams. UDP packets include information which allows them

to travel independently of previous or future packets in a data stream.

Unicast

Broadcasting of a single stream of data between two points

VLAN

Virtual Local Area Network: partitioning of a single layer-2 network to create

multiple distinct broadcast domains

WAN

Wide Area Network; a computer network spanning regions and/or countries to

connect separate LANs

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