Tightrope Media Systems Carousel Bedienungsanleitung
Quick Start Guide
c
2009 Tightrope Media Systems
Carousel Quick Start Guide
5.2.6 Build 36
Contents
1 Introduction 5
1.1 Welcome to Carousel! ...................... 5
1.2 About Tightrope ......................... 5
1.3 About This Documentation .................... 6
1.4 Carousel Models and Plug-ins .................. 6
1.5 Upgrading From Older Versions ................. 7
1.6 Default Passwords ........................ 7
2 Hardware 8
2.1 Carousel Pro Server ........................ 8
2.1.1 Physical and Electrical Properties: ............ 8
2.2 Carousel Server .......................... 11
2.2.1 Physical and Electrical Properties: ........... 11
2.3 Carousel 300R - Solo ....................... 14
2.4 Carousel 300R - Player ...................... 14
2.5 Carousel 220 - Solo ........................ 14
2.5.1 Physical and Electrical Properties: ............ 14
2.6 Carousel 220 - Player ....................... 17
2.7 CAR-TVI (Television Input) ................... 17
2.7.1 Physical and Electrical Properties: ............ 17
3 Hardware Quick Start 19
3.1 Hardware Installation ...................... 19
3.1.1 Mounting ......................... 19
3.1.2 Connecting the Video Outputs .............. 19
3.1.3 Powering Up the Server ................. 20
3.2 System Setup ........................... 20
3.2.1 Configuring the Network Settings ............ 20
3.2.2 Setting the System’s Time ................ 21
3.2.3 Installing Carousel Players ................ 23
4 Software Quick Start 25
4.1 Prerequisites ........................... 25
4.2 Logging In ............................. 25
4.3 Step 1: Creating Zones ...................... 26
4.4 Step 2: Creating Channels .................... 28
4.5 Step 3: Adding Media ...................... 30
4.6 Conclusion ............................ 32
5 Registration and Warranty 33
5.1
The Basics: An Introduction To What is Included With Your
Registration ............................ 33
5.1.1 Registration Is Required ................. 33
5.1.2 Privacy Policy ....................... 34
5.1.3 The Four Ways To Get Support ............. 34
3
5.1.4 Technical Support Policies and Limitations ....... 34
5.2 Training Options ......................... 36
5.3 The Software Warranty ...................... 36
5.3.1 Disclaimer of Unintended Consequences ........ 37
5.3.2 Product Support and End Of Life ............ 37
5.4 Hardware Warranty ....................... 37
5.4.1 Important Limitations to the Hardware Warranty . . . 38
5.4.2 Obtaining a Return Merchandize Authorization (RMA) 39
5.5 Warranty Support and Data Loss ................ 39
6 Software License 40
6.0.1 Introduction ....................... 40
6.0.2 General .......................... 40
6.0.3 Permitted License Uses and Restrictions ........ 41
6.0.4 Third Party Acknowledgements ............. 44
7 System Assurance 46
7.1 Silver Assurance Contracts .................... 46
7.2 Gold Assurance Contracts .................... 47
7.2.1 Software Upgrade Assistance .............. 47
7.2.2 Extended Hardware Warranty .............. 48
7.2.3 Priority Telephone Support ............... 48
7.2.4 Annual Training ..................... 48
7.3 Purchasing System Assurance Contracts ............ 48
7.3.1 Length of Contract .................... 49
7.3.2 All Products Must Be Covered .............. 49
7.3.3 Purchasing Additional Products Mid-Contract ..... 49
7.3.4 Expiration and Renewal of System Assurance Contracts 49
4Contents
1 Introduction
1.1 Welcome to Carousel!
Thank you for purchasing a Carousel system from Tightrope Media Systems!
We have worked hard to make your new system versatile, easy to use and
reliable.
Carousel is a family of web-centric digital signage products for common area
display networks. Carousel is used every day in schools, businesses, banks,
hospitals, religious centers and on television channels. The system displays
a series of bulletins in an ordered sequence and on a schedule specified by
the bulletins creator. These bulletins are displayed on screens throughout a
building or between programs on a television channel.
Tightrope’s mission is to design Carousel as a zero-training, zero-administration
system. Carousel is zero-training because it is designed to be easy enough for
anyone to create a bulletin without prior training. It is zero-administration
because it does not require intervention during normal operation, unless a
new bulletin arrives and requires approval1.
1.2 About Tightrope
Tightrope Media Systems is a manufacturer of web-centric media delivery
and display systems. We strive to provide integrated solutions designed
specifically for the markets we choose to address, with a web-centric interface
as a core design of everything we do.
For more information on Tightrope Media Systems, please visit our web site:
www.trms.com
Our Address is:
Tightrope Media Systems
800 Transfer Road, Suite 1B
Saint Paul, Minnesota 55114
For customer service, please contact your dealer or Tightrope Media Systems
directly:
Forum : http://forums.trms.com
Support Request Form : An online support request form is at www.trms.com/community.
Knowledge Base : www.trms.com/community/knowledgebase
1
Even here, Carousel automatically emails the administrator when the new bulletin arrives,
thus negating the need to check Carousel for new bulletins.
5
Training Videos : www.trms.com/community/training_videos
Blogs : blog.trms.com
Chat : chat.trms.com
Phone : (866) 866-4118 / (612) 866-4118
The fastest way to get support is through email, the online support form,
chat and our forum. The forum requires a free registration.
1.3 About This Documentation
The Carousel Quick Start Guide is intended for the installer and administrator
of your Carousel system. This guide will cover initial setup of your Carousel
Server. A full version of the manual, Carousel: The Manual, is accessible from
our website or on the CD that was shipped with your Server.
This guide is not intended for end users who will simply create bulletins on
the system.
Since every system ships with the software pre-installed, this guide does not
cover installation of the software on a new system.
Physically installing your Carousel server into your location is outlined in
this guide and fully covered in the Tightrope Server Installation Guide which
can be found on our website.
1.4 Carousel Models and Plug-ins
Carousel is divided into two product families: Server and Solo.
Products in the Carousel Server family operate as the center of a digital
signage network. They manage multiple channels of information from a
single web interface and can accommodate multiple users with varying levels
of access. There are three products in the server family: Carousel Server,
Carousel Pro and Carousel Enterprise. Carousel servers are designed to work
with networked players to display content, however the standard Carousel
Server can display a single channel of content.
Products in the Carousel Solo family, include the Solo 220 and Solo 300R.
These machines operate as either stand-alone digital signage systems or as
players within a system controlled by one of the servers in the Carousel
Server product family. In stand-alone mode, the Solos include everything
required for a single channel of digital signage—just add monitors and
cabling. However, Solos only provide one administrator account and one
user account and can not communicate with other Carousel Solos for message
sharing.
In short, the following is a list of Carousel’s hardware possibilities. . .
•Carousel Pro
•Carousel Server
•Carousel 300R - Solo
61 Introduction
•Carousel 300R - Player
•Carousel 220 - Solo
•Carousel 220 - Player
On the back cover of this manual, you will see your specific hardware
listed.
Carousel systems may also ship with the following special accessories or
plug-ins. . .
•TV Input Card
•Real Simple Syndication (RSS)
•Event Display System (EDS)
On the back cover of this manual, you will see your specific accessories or
plug-ins listed.
1.5 Upgrading From Older Versions
If you are an experienced Carousel user performing a hardware upgrade,
then welcome to out newest release! For a complete list of version changes,
please see our web site at http://www.trms.com.
1.6 Default Passwords
When your Carousel server shipped from our warehouse, the following
usernames and passwords were used. We recommend changing these imme-
diately.
Windows Login : Username: Administrator
Password: trms
FrontDoor Login : Username: Admin
Password: trms
VNC Login : Password: trms
1.5 Upgrading From Older Versions 7
2 Hardware
This chapter will help you become familiar with the physical aspects of your
Carousel server.
Please refer to the label on the back cover of this manual to determine
your specific hardware.
2.1 Carousel Pro Server
A Carousel Pro server ships with the following parts:
•Carousel Pro Server
•Rear rack mounting rails
•Power cable (x2)
•Carousel Quick Start Guide
•Documentation CD
2.1.1 Physical and Electrical Properties:
Width : 19 inches; rack ears included
Height : 3.5 inches (two rack units)
Depth : 29 inches; rails are required and included
Shipping Weight : Approximately 55 pounds
Ventilation : Front and back are vented
Although the Carousel Pro contains 6 hard drive slots, it only ships with
two hard drives installed in a raid 1 configuration.
8
Hard Drive Power
Hard Drive Activity
USB 2.0
Power LED
Hard Drive Activity Light
Fan Status
FIGURE 2.1: Carousel Pro Server - front view.
2.1 Carousel Pro Server 9
Power Supply Status LED
Power Supply Alarm Reset
AC POWER
PS/2 Mouse (green)
Keyboard (purple)
RS232 Com Port
USB 2.0 (x6)
Gigabit LAN
FIGURE 2.2: Carousel Pro Server - rear view.
10 2 Hardware
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