Tilgin HG321 Bedienungsanleitung

-Tilgin HG320 Series Quick Guide

Tilgin Home Gateway

HG321/HG322

HG320 Series

Quick Guide

-Tilgin HG320 Series Quick Guide

Tilgin IPRG AB

Box 1240

164 28, Sweden

tel: +46 (0)8 572 38600

fax: +46 (0)8 572 38500

[email protected]

www.tilgin.com

This product is developed and manufactured by Tilgin IPRG AB.

Document Product Number: 13650015

Content Version: B

-Tilgin HG320 Series Quick Guide

Contents

1.Introduction.................................................................................................................1

2.Delivered with the Home Gateway Unit..................................................................1

3.Home Gateway Overview.........................................................................................2

3.1.Home Gateway cable attachments.................................................................2

3.2.Home Gateway Interfaces................................................................................3

3.3.LEDs Front Panel ..............................................................................................4

4.Installing the Home Gateway...................................................................................5

4.1.Connecting to the Internet (WAN)...................................................................6

4.2.Power on the Home Gateway..........................................................................6

4.3.Automatic Provisioning .....................................................................................6

4.4.Connecting a computer to your Home Gateway...........................................6

4.5.Configuring your computer/device ..................................................................6

4.6.Connecting phones / equipment......................................................................7

5.Troubleshooting Tips ................................................................................................8

6.Safety Information .....................................................................................................9

7.Safety Recommendations ........................................................................................9

8.Power Supply ...........................................................................................................10

9.Approvals and Conformity......................................................................................10

10.Technical Specifications .........................................................................................12

11.Environmental Information .....................................................................................12

12.Warranty ...................................................................................................................12

13.Notice of Copyright and Patent Protection...........................................................12

14.How to Wall-Mount the Home Gateway ...............................................................13

15.Used Acronymes .....................................................................................................14

-Tilgin HG320 Series Quick Guide

1. Introduction

The home gateway you have received enables services provided by your operator

and can become the full service node in your home.

This Quick Guide contains start-up instructions for installing Tilgin Home Gateways

HG320 series. When following the instructions to connect and start-up the home

gateway it will automatically connect to your operators network for enabling services

offered by your operator. If provided, check the instructions from your operator for

additional steps needed when connecting and powering up the device.

2. Delivered with the Home Gateway Unit

Confirm that you have received the following:

Content in packages for HG320 models:

HG320 models: Qty

HG320 series Home Gateway 1

Power Supply 1

Ethernet cable, Yellow 1

Quick Guide (this document) 1

EULA, EndUserLicenseTerms and Conditions 1

Drill Guide for wall mounting the HG32x 1

Your equipment provider might also include additional cables or

country-specific phone plugs.

-Tilgin HG320 Series Quick Guide

3. Home Gateway Overview

3.1. Home Gateway cable attachments

See more instructions below

HG321 Cable Connections

HG322 Cable Connections

-Tilgin HG320 Series Quick Guide

3.2. Home Gateway Interfaces

HG321 Rear Panel

Green Yellow Gray

HG322 Rear Panel

White Green Yellow Gray

Pos Interface Outlet & Cable

Color Codes

Function

1 Phone Port1 Green Connects analogue phones or fax

equipment

2 Phone Port2

(HG322 only)

White Connects analogue phones or fax

equipment

3 LAN Port Yellow Connects to the Local Area

Network

4 WAN Port Gray Connects to WAN (Internet)

5 Reset Button for factory reset

6 Power / DC

Power Input

Black Connects the power adapter

7 On/Off Button for turning the home

gateway on or off

-Tilgin HG320 Series Quick Guide

3.3. LEDs Front Panel

Front panel LEDs indicates the status of power and Home Gateway

connections. Ethernet LEDs are located on the rear

HG321 Front Panel

HG322 Front Panel

LED Signaling Indication

power

OFF No power

RED, Stable Not ready, boot in progress

RED, Slow Flash Connection to operator failed

RED, Rapid Flash Upgrading or connecting

GREEN, Stable Normal operation

WAN

Ethernet

Connector

(Rear, Gray)

GREEN, Rapid Flash Traffic activity

GREEN, Stable Link

LAN

Ethernet

Connectors

(Rear,

Yellow)

GREEN, Rapid Flash Traffic activity

GREEN, Stable Link

Phone 1

OFF No telephone services configured

GREEN, Rapid Flash One or more telephone services failed to

GREEN Short Flash Message waiting

GREEN, Stable The telephone services to your Operator is

Phone 2

(HG322)

OFF No telephone services configured

GREEN, Rapid Flash One or more telephone services failed to

GREEN Short Flash Message waiting

GREEN, Stable The telephone services to your Operator is

-Tilgin HG320 Series Quick Guide

4. Installing the Home Gateway

When the home gateway is connected, it will automatically be provisioned by

your operator. However, the level of configuration can vary from a completely

automatic configuration to full manual configuration, depending on what your

operator offers.

Follow the specific configuration instructions you may have received from your

operator.

The home gateway use Web GUI pages for local configuration with your

computer. Pages available in the Web GUI depend on your operator’s offering.

Home gateways and power supplies are electrical devices that can overheat

without ventilation.

Place standing or wall mounted on a firm and flat surface and do not cover or

crowd them with objects or clothing that prevents good ventilation.

Home gateways must always be installed away from heat sources and direct

sunlight.

The flowchart below describes the procedures to install your home gateway and

is in detail explained in the following pages

-Tilgin HG320 Series Quick Guide

4.1. Connecting to the Internet (WAN)

Connect the Ethernet cable into the WAN port ( #4 on the Home Gateway

Interfaces page) and into your Ethernet access port. (Home Gateway cable

attachments)

4.2. Power on the Home Gateway

1. Connect the power cord to the AC/DC adapter

2. Connect the AC/DC adapter power cord to the power connector (#6) on

the backside of the unit.

3. Plug the power cord into a power outlet.

4. Push the ON/OFF-Button (#7) on the backside to ON

5. Check that the power LED on the front panel is lit (red).

4.3. Automatic Provisioning

When the home gateway is properly connected, an automatic configuration will

begin.

The home gateway is pre-loaded with software but it will always download

newer software and settings from your operator.

Just wait until the power LED is stable green, which normally takes a few

minutes, but may take up to 30 minutes. If the LED still does not show stable

green after 30 minutes, then reboot (push power ON/OFF-button). If problem

persists, contact your operator.

For more information about the LED status, see LEDs Front panel.

4.4. Connecting a computer to your Home Gateway

Connect the Ethernet port on your computer with an Ethernet cable to the LAN

port #3.

4.5. Configuring your computer/device

Your computer must be configured properly to be able to connect to the Internet

and the computers network card and network properties must be configured to

obtain an IP address from the home gateway’s built-in DHCP server.

This means that you must check that your computer network settings are set to

TCP/IP protocol and that the IP address will be obtained automatically.

For detailed instructions how to set up your home network check

instructions/Help for your operating system on your computer.

-Tilgin HG320 Series Quick Guide

4.6. Connecting phones / equipment

You can connect your analogue phones/equipment to the home gateway.

The devices connected to the gateway are adapted for VoIP calls.

Mind that you might need a country specific phone plug and a special phone

cable (both supplied by your operator) to connect multiple analogue devices.

If your services do not include telephony, contact your operator.

Connecting a single analogue phone/equipment

Connect the device(s) to port #1 (and/or #2 (HG322)).

Connecting multiple analogue phones/equipment

All of the phones in your household can be connected to the home gateway

using a country specific phone plug and a special phone cable.

Each port can handle up to five devices in cascade. In this case, DO NOT

connect any of the home gateway phone ports to the phone socket on the wall.

Plug the special cable into the phone port (#1) and then into the specific phone

plug connected on the main phone socket on the wall.

DO NOT use an ordinary phone cable for this purpose. It requires a special

phone cable which can be different from country to country.

This option must be supported in your country and by your operator.

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