Preventive Maintenance
The Tork Bath Tissue dispenser should be cleaned any time there is heavy paper dust build-up inside the
dispenser. If paper dust is not a problem, approximatelyevery year is a good frequencyfor
cleanings.
The
following is the recommended procedure for cleaning:
1) Open the dispenser and remove the rolls of paper.
2) Clean out any paper dust. This can be done is several ways, such as, vacuuming, blowing out with a
can of compressed air (wear safety glasses), wiping out with a damp cloth, etc.
3) Clean the cover with a general all-purpose cleaner that is safe for plastics.
Troubleshooting
Problem: Any paper-related problem.
•
Take note of the date code on the outside of the case of paper product. Then call Essity at 1-866-
722-8675 and then press option 6.
Problem: Any other problem.
•
Take note of the date code on the stickers on the inside of the dispenser and then call Essity at 1-
866-722-8675 and then press option 6.
Contacting Essity
Before contacting Essity, locate and make note of the date code of the dispenser. The date code for
the dispenser will be on a white label on the inside of the hood.
Supply date codes when
contacting the Essity
Quality Coordinator
