11.2 General Settings (HOME menu) ...................................................................................................... 40
11.2.1 Overview.................................................................................................................................. 40
11.2.2 Settings .................................................................................................................................... 41
11.2.3 Statistics................................................................................................................................... 46
11.2.4 View Statistics in Browser and Exporting Statistics to CSV file format ................................... 48
11.2.5 Shutdown................................................................................................................................. 49
11.3 TrojanThree Handling (TrojanThree tab)......................................................................................... 50
11.3.1 Overview.................................................................................................................................. 50
11.3.2 Maintenance............................................................................................................................ 51
11.3.3 Job Library................................................................................................................................ 53
11.3.4 Print Queue.............................................................................................................................. 55
11.3.5 Diagnostics............................................................................................................................... 56
11.3.6 Media Settings......................................................................................................................... 57
12 Updating Software and Firmware on TrojanThree ............................................................................. 61
12.1 Online Update.................................................................................................................................. 61
12.2 Offline Update ................................................................................................................................. 62
13 Maintenance........................................................................................................................................ 64
13.1 Emptying the Waste Ink Bottle:....................................................................................................... 64
13.2 Replacing Micro Fiber Roller (MFR)................................................................................................. 65
13.3 Manual Printhead Wiping................................................................................................................ 70
14 Troubleshooting .................................................................................................................................. 74
14.1 Error States List................................................................................................................................ 74
14.2 Error Messages on Screen ............................................................................................................... 76
14.3 Firmware Update Failure................................................................................................................. 78
15 Trojan3 OP guidelines for printing bags .............................................................................................. 79
16 Typical issues ....................................................................................................................................... 80
16.1 Uneven surfaces (Distance between substrate and print head)..................................................... 80
16.2 Print head too far ............................................................................................................................ 80
16.3 Print head too close......................................................................................................................... 80
16.4 Residual ink smearing on substrate................................................................................................. 80
17 Feeding paper bags.............................................................................................................................. 81
17.1 Challenging areas............................................................................................................................. 81
17.1.1 Were the handles are attached to the bag ............................................................................. 81
17.1.2 Were the bottom of the bag bends around creating a bump on the printing surface ........... 81
17.2 Optimal print zone........................................................................................................................... 81
