TROY Group TROY500 Series Bedienungsanleitung

TROY500SeriesSerialServer

Ethernet and Wireless Serial Servers

Installation and User’s Guide

Part Number 40179-120

Revision A

Notice

TROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS OF THIS PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in this

manual or for any damages resulting from loss of use, data, profits, or any incidental or consequential damages arising from the

use of TROY products or services. The information contained in this documentation is subject to change without notice.

Trademarks

HP, HP/UX, LaserJet, DesignJet, DeskJet, PaintJet, JetDirect, and JetAdmin are trademarks of Hewlett-Packard Company. DEC,

DECserver, VMS, LAT, and ULTRIX are trademarks of Digital Equipment Corporation. UNIX is a trademark of UNIX Systems

Laboratories. Ethernet is a trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems Incorporated.

NetWare is a trademark of Novell, Inc. Apple, Macintosh, LaserWriter, and AppleTalk are trademarks of Apple Computer, Inc.

IBM, LAN Server, and AIX are trademarks of International Business Machines Corporation. LAN Manager, Windows, and MS-

DOS are trademarks of Microsoft Corporation. VINES is a trademark of Banyan Systems Inc. PrintKit is a trademark of

Northlake Software. QADD is a trademark of Network Compatibility Group. LAN Attached and UNIX Printing for VINES is a

trademark of Incognito Software Inc. ExtendView, Xadmin 32, and WebXAdmin are trademarks of TROY Group, Inc. TROY

is a registered trademark of TROY Group, Inc.

Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not

be copied, disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to

change without notice.

TROY Group, Inc.

2331 S. Pullman Street

Santa Ana, CA 92705

TEL: (949) 250-3280

FAX: (949) 250-8972

http://www.troygroup.com

[email protected]

Printed in the United States of America

Novemeber 1, 2004

Serial Server User’s Guide

Document #40179-120 Rev. A i

TABLE OF CONTENTS

Section 1 – Product Overview

Introduction............................................................................................................................ 1-1

Package Contents................................................................................................................... 1-1

About this User’s Guide.........................................................................................................1-1

Windows System Requirements............................................................................................ 1-2

Wireless Serial Server Requirements..................................................................................... 1-2

Component Descriptions........................................................................................................ 1-3

LED Indicators................................................................................................................ 1-4

Pushbutton Functions...................................................................................................... 1-4

Factory Default Settings ........................................................................................................1-5

Configuration Notes........................................................................................................ 1-5

Section 2 – Hardware Installation

Install the TROY Serial Server (for wired and wireless models) .......................................... 2-1

Section 3 – Configuration and Management

Configuration Options ...........................................................................................................3-1

ExtendView Utility......................................................................................................... 3-1

Installing the ExtendView Utility (Windows Operating Systems).......................................... 3-1

Web Browser Interface................................................................................................... 3-1

HP Web JetAdmin Utility............................................................................................... 3-1

Command Console..........................................................................................................3-2

Configuring the Serial Server via an Ethernet Connection.................................................... 3-2

Configuring the Serial Server via a Serial Connection.......................................................... 3-4

First-Time Configuration of the Wireless Serial Server Uisng 802.11b................................ 3-5

Verifying the Serial Server’s Connection to a Serial Device................................................. 3-6

Changing the Serial Settings.................................................................................................. 3-7

Changing the Baud Rate ................................................................................................. 3-7

Changing the Serial Port Protocol................................................................................... 3-7

Using the MODBUS Protocol ...............................................................................................3-8

Serial Transmission Modes............................................................................................. 3-8

Typical MODBUS Applications..................................................................................... 3-8

Changing the MODBUS Settings................................................................................... 3-8

Section 4 - Troubleshooting

Introduction............................................................................................................................ 4-1

Troubleshooting Installation Problems.................................................................................. 4-1

Troubleshooting Network Configuration Problems............................................................... 4-1

Troubleshooting Windows Problems..................................................................................... 4-2

Troubleshooting Wireless Configuration Problems............................................................... 4-2

Section 5 – Where to Get Help

Obtaining Technical Assistance............................................................................................. 5-1

Worldwide Web Support ................................................................................................ 5-1

Technical Support........................................................................................................... 5-1

Returning Products ................................................................................................................ 5-2

Contacts ................................................................................................................................. 5-2

Technical Support........................................................................................................... 5-2

Serial Server User’s Guide

Document #40179-120 Rev. A ii

Appendix A – Safety and Regulatory Notices

Information for United States Users..................................................................................... A-1

Declaration of Conformity (FCC)......................................................................................... A-2

Information for Canadian Users (IC notice)......................................................................... A-2

Information for European Users ........................................................................................... A-3

Declaration of Conformity (CE)........................................................................................... A-3

Appendix B – Product Specifications

Appendix C – Serial Port Pinouts

Serial Port Pinouts .................................................................................................................C-1

TCP Port Connections............................................................................................................C-1

Appendix D – Alternate Power Source Configuration

RS-232 Port........................................................................................................................... D-1

RS-422 / 485 Full Duplex Port ............................................................................................. D-1

RS-485 Half-Duplex Port ..................................................................................................... D-2

Appendix E – Loading New Firmware

Serial Server User’s Guide

Document #40179-120 Rev. A 1-1

Section 1: Product Overview

Introduction

The TROY500 Series Serial Server is a high-performance, standalone device designed to connect a wide

range of serial devices (i.e., security devices, telecommunications equipment, modems, data display

devices, industrial instrumentation, etc.) to an Ethernet network. The Serial Server supports RS232,

RS422, or RS485 serial interfaces at a variety of baud rates (data transmission speeds), automatically

senses both 100baseTX Fast Ethernet and 10baseT Ethernet network connections, and the wireless

version allows connections to 802.11b wireless networks as well. The Serial Server also supports the

MODBUS protocol (a popular industrial device communications protocol), which is used to communicate

with many types of industrial devices (e.g., instruments, meters, controllers, switches, etc.) over a serial-

to-Ethernet connection.

The installation can be performed by the least-experienced users, while providing networking

professionals with advanced features for configuration. TROY is confident that you will enjoy the many

features of the Serial Server. For more information on this product or for downloading firmware upgrades,

visit the TROY web site at http://www.troygroup.com/.

Package Contents

 TROY500 Series Serial Server

 Power supply adapter

 TROY Serial Server Installation CD

 Hardware Installation Guide

About This User’s Guide

This User’s Guide contains information on system requirements, basic troubleshooting, and instructions

on the following:

 Installing the Serial Server hardware

 Configuring the Serial Server for use with a serial device

 Configuring the Serial Server for use on your network

 Configuring the Serial Server using the TROY ExtendView Utility

IMPORTANT

"Use Adobe Acrobat Reader 5.0 or higher to view or print the PDF files contained on the CD.

"Print out, fill in, and mail back the warranty registration card provided on the TROY Serial Server

Installation CD, or register online at http://www.troygroup.com.

NOTE: The TROY Serial Server can be used with a variety of network operating systems and protocols. Refer to

Section 3: Management Methods for detailed information.

Serial Server User’s Guide

Document #40179-120 Rev. A 1-2

Windows™ System Requirements

To configure the settings of the TROY Serial Server (wired and wireless versions) using the provided

ExtendView Utility in Windows, your Windows-based system should include the following components:

 A PC with a 133 MHz or higher processor

 Microsoft Windows 98SE, ME, 2000, XP, or 2003 server operating system

 At least 64 MB of RAM (memory)

 At least 10 MB of free hard disk space (to install the software)

 A CD-ROM drive (to load the software)

 An Internet connection through a cable or DSL modem, or an external dial-up or ISDN modem

(for online product registration)

Wireless Serial Server Requirements (for wireless models only)

To use the wireless TROY Serial Server, you need an 802.11b wireless network consisting of either of the

following:

 An 802.11b wireless-enabled PC connected directly to the Serial Server (Ad-Hoc or Peer-to-Peer

Mode).

 An 802.11b wireless access point that allows wireless and wired Ethernet-enabled computers to

connect to the serial sever.

To configure the wireless TROY Serial Server, you will need the following information from your wireless

network administrator:

 Wireless Mode used (Infrastructure or Ad-Hoc)

 The SSID (service set identifier) for your wireless network.

 The Radio Frequency Channel of the wireless network.

 If you are using TCP/IP (recommended for Windows Networks) and are not connected to a DHCP

(Dynamic Host Configuration Protocol) server (for obtaining an IP Address automatically), you will

need a unique IP Address for the wireless Serial Server (for example: 192.168.1.14). If the Serial

Server is not on the same IP subnet as the computers you are printing from, you will also need a

subnet mask and a router (default gateway) address.

 Wireless Security Settings (WEP keys, 802.1x settings, etc.)

NOTE: If you require assistance for installing or configuring your Serial Server, ask your system administrator for

assistance, or contact TROY Technical Support at (800) 332-6427, between 8 AM and 8 PM, Monday through Friday,

Eastern Standard Time. Customers located outside the United States, call (304) 232-0899. European customers,

please call +49 (0) 7032-9454-21.

Serial Server User’s Guide

Document #40179-120 Rev. A 1-3

Component Descriptions

The Serial Server includes the following components as described below:

 Power connector – The power supply cable plugs into this connector.

 Test button – Pressing this button for less than five seconds will print a test page (if the device is

connected to a serial printer). Pressing and holding this button for more than five seconds will

reset the Serial Server to factory default settings.

 LED status indicators – used to indicate the operational states of the Serial Server. Refer to the

next page for detailed LED status light descriptions.

 Ethernet port – This port (8-pin RJ45 jack) is used for connecting the Serial Server to an

Ethernet card, hub, router, or other wired access point for network access.

 Serial port – This port (PC-compatible 9-pin male DB-9 connector) can be configured to connect

the Serial Server to a serial device that uses the RS232, RS422, or RS485 serial interface.

RS232, RS422, RS485

RJ45 (Ethernet)

Serial Server User’s Guide

Document #40179-120 Rev. A 1-4

LED Indicators

The TROY Serial Server provides three multifunction LED (Light Emitting Diode) indicators (yellow, green,

and orange) for easy monitoring. The following table defines the function of each LED.

FUNCTION STATE STATUS

ON The device is receiving power

OFF The device is not receiving power

POWER

(ORANGE) Blinking The device’s power supply is malfunctioning

Yellow OFF

Green OFF No network activity

Yellow ON

Green OFF 10baseT network active

Yellow Blinking

Green OFF 10baseT network data received

Yellow OFF

Green ON 100baseTX network active

Yellow OFF

Green Blinking 100baseTX network data received

Yellow ON

Green ON Wireless network active (wireless models only)

NETWORK

STATUS

(YELLOW /

GREEN)

Yellow Blinking

Green Blinking Wireless network data received (wireless models only)

Pushbutton Functions

Action Result

Depress for less than 5 seconds Generates configuration data that can be viewed using a

terminal emulator (e.g., Windows Hyper Terminal) or other

serial device that can display ASCII characters, or it will

initiate a test page if the Serial Server is connected to a

serial printer.

Depress for more than 5 seconds Resets the Serial Server’s configuration to factory defaults

(cold reset). The unit will automatically re-initialize after

updating the configuration memory.

Depress for 3 seconds during power up Places the device into console configuration mode, which

can be used to configure the device via the Serial Server’s

serial port.

Serial Server User’s Guide

Document #40179-120 Rev. A 1-5

Factory Default Settings

The TROY Serial Server is shipped with a default configuration that will work with the most common

serial-to-Ethernet and wireless connections. The default settings can be changed to suit specific

installation requirements via the ExtendView Utility, the embedded Web server, or via a Telnet connection

to the Serial Server’s internal console. The factory default settings can be easily restored at any time by

performing a cold reset (press and hold the pushbutton on the device for more than five seconds).

Port Parameters and MODBUS Settings

Parameter Description Settings

CHARACTER bits per character 7, 8 (default)

FLOW flow control NONE (default), Xon/Xoff, CTS/RTS

PARITY parity NONE (default), EVEN, ODD, MARK, or SPACE

SPEED baud rate (bits per second) 300, 600, 1200, 2400, 3600, 4800, 7200, 9600

(default), 14400, 19200, 38400, 57600, 76800,

115200 (console port default), 230400, 460800

STOP stop bits per character 1 (default), 2

MODE line mode (serial port protocol) 232 (default), 422, 485, 485HD, Disabled

ECABLE E-Cable mode (for TCP connections) Enable, Disable (default)

ECADDR E-Cable destination IP address (set by user)

ECONN E-Cable connection attempt time 20 seconds

ECPORT E-Cable destination IP port number 9100 (default), or set by user

MULTI multidrop protocol Host (default), MODBUS

MBTYPE MODBUS attached device type RTU slave (default)2, ASCII slave

MBINIT MODBUS initialization delay interval 100 – 3276 ms (default = 100 ms)

MBAUTOID MODBUS auto slave ID Enable (default)1, Disable

MBCHARTMO MODBUS character timeout interval 10 – 3000 ms (default = 100 ms)

MBMSGTMO MODBUS message timeout interval 10 – 3000 ms (default = 1000 ms)

(N/A) MODBUS/TCP Exception handling Enable, Disable (default)

Configuration Notes

1. The MODBUS/TCP protocol contains a “Unit ID” field to identify multiple MODBUS slave devices that are accessible at a single IP

address. When the MODBUS/TCP command contains a Unit ID, the MODBUS Gateway can pass the Unit ID to MODBUS serial devices,

which allows multiple serial devices to be linked with a MODBUS Gateway. When Auto Slave ID is enabled, a unit ID will be assigned

automatically. If the Auto Slave ID is disabled, a unit ID (any number between 1 and 247) must be manually assigned in the Slave ID

field.

2. When the MODBUS serial protocol is set to MODBUS/RTU, the Serial Server is ready to receive connection requests from

MODBUS/TCP master devices. Each message packet is determined by a character timeout. An incorrect character timeout may cause a

CRC (Cyclic Redundancy Check) checksum error. MODBUS ASCII slave mode functions the same as MODBUS/RTU slave mode,

except that the data format is MODBUS/ASCII.

3. The MODBUS/TCP Exception is in effect when the MODBUS Gateway connects a MODBUS/TCP Master with MODBUS serial slave

devices. When the MODBUS Gateway cannot get a response from MODBUS serial devices, the MODBUS serial protocol will not

respond to the master device. However, the TCP protocol has a longer waiting time, which could cause a network traffic problem for

MODBUS/TCP. For this reason, the MODBUS Gateway can automatically send a MODBUS exception code 16 to the MODBUS/TCP

master device when there is not response from the MODBUS serial slave devices, thereby making overall network communication much

more efficient.

Serial Server User’s Guide

Document #40179-120 Rev. A 2-1

Section 2: Hardware Installation

Install the TROY Serial Server (for wired and wireless models)

Follow the steps below to install the TROY Serial Sever. In most cases, the Serial Server’s factory default

settings should be sufficient for most serial connections; however, some of the configuration settings may

have to be changed for your particular installation. The TROY Serial Server can be wall mounted, set on

the desktop, or mounted using the optional DIN rail kit (available from TROY).

1. Before attempting to install the TROY Serial Server, make sure you have installed and set up your

serial device as described in the documentation that came with the device.

2. Write down the 12-digit MAC (Media Access Code) address printed on the label located on the

bottom of the Serial Server (for example: 004017023F96). You may need this number in order to

configure the Serial Server.

3. Connect the Serial Server to your serial device using a standard PC-compatible 9-pin (DB-9) serial

cable for RS-232 type devices (refer to Appendix A for pinout descriptions). A custom cable may be

required for RS-422 and RS-485-type serial devices. For RS-422/RS-485-type devices, a 120-ohm

terminating resistor may be required at the receiving end of a differential pair if the device is at the

end of the cable (refer to Appendix C for detailed information).

4. Plug the Serial Server power supply adapter into a suitable AC receptacle, and then plug the power

supply cable into the Serial Server. The Serial Server will run through a sequence of power-up

diagnostics for a few seconds.

 If the Serial Server is operating properly, the LEDs will blink momentarily and then go out, the

yellow and green LEDs will illuminate if the wireless network is active, and the orange LED

will illuminate, indicating the device is receiving power (refer to page 1-4 for detailed LED

status descriptions).

 The unit powers up in the Normal mode, which provides for connection from the network to

device(s) connected to the serial port of the Serial Server.

 If the orange LED blinks continuously in a regular pattern, a problem exists. If this is the

case, try powering the unit OFF and then ON again. If the problem persists, refer to the

Troubleshooting section in this User’s Guide.

5. Connect the Serial Server to your network through a switch or hub using a category 5 (CAT5)

Ethernet cable. The Serial Server’s IP address must be configured before a network connection is

available. If your network offers DHCP (Dynamic Host Configuration Protocol), the Serial Server will

automatically search for a DCHP server upon power up and obtain an IP address. If your network

does not offer DHCP, a static (fixed) IP address must be assigned (see your system administrator for

assistance). In most cases, a fixed IP address is preferred because a DHCP server may not always

assign the same IP address to the Serial Server when the Serial Server is powered ON.

The Serial Server also supports the following protocols. See your system administrator for help.

 arp

 rarp

 BootP

NOTE: The IP address must be within a valid range, unique to your network, and in the same subnet as your PC

(refer to page A-1 for a list of TCP port connections).

NOTE: For wireless Serial Servers, if a wired connection is established to the unit, the wireless link will be disabled.

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