Uplink 5200 Bedienungsanleitung

INSTALLATION &

USER’S GUIDE

BROADBAND

ALARM COMMUNICATOR

5200

PRODUCT ID # 2033325200XX00

®5200

No part of this publication may be reproduced or used in any form without permission

in writing from Uplink. This includes electronic or mechanical means, such as

photocopying, recording, or information storage and retrieval systems. The material in

this manual is subject to change without notice.

Uplink reserves the right to make changes to any software or product to improve

reliability, function or design.

Uplink is a registered trademark of Uplink Security, LLC. All other trademarks are the

property of their respective owners.

PRODUCT ID # 2033325200XX00

BROADBAND

ALARM COMMUNICATOR

BROADBAND

ALARM COMMUNICATOR

TABLE OF CONTENTS

Table of Contents ....................................................................................2

Introduction .............................................................................................3

Installation ...............................................................................................4

Connections Used...................................................................................5

Activation.................................................................................................6

Network Conguration ............................................................................7

Dialing The Alarm System For

Touch-Tone Phone Remote

Control & Upload And Download

Over Dial Up Connection.........................................................................8

Troubleshooting.......................................................................................9-10

Standard 12-Month Limited Warranty.....................................................11-12

Fcc & Industry Canada Regulatory Compliance .....................................13

FCC RF Exposure Information ................................................................14

Technical Support....................................................................................15

®5200

INTRODUCTION

The Uplink®5200 Broadband communicator expands the capability of a Contact

ID dial-up alarm system by enabling it to transmit signals over the internet. It is a

cost-effective solution where there is broadband internet service. The 5200 can be

used for retrots on existing alarm systems, takeovers and new installations.

The 5200 converts the dialer output of an alarm system to an IP signal that can

be transmitted securely over the internet to an Uplink server. A connection is then

made to the central station to deliver the alarm signal. The 5200 supports two-way

voice sessions as well as remote programming for most systems.

Installation is fast and easy. Using the provided cables, the 5200 communicator is

hardwired between alarm dialer and internet service.

BROADBAND

ALARM COMMUNICATOR

INSTALLATION

The physical installation of the Uplink 5200 is simple, but it is important to plan

it beforehand. The unit requires power, a connection to the alarm panel, and a

connection to the Internet. Choose a location where the 5200 can be connected

to all of these things. In most cases, the 5200 should be placed near the alarm

panel, but in some installations it may be easier to place it near the router and run

a long phone cord to the alarm panel. Connect the Alarm Broadband Adapter

to the Internet using either an Ethernet cord to the router, a wireless bridge, or a

power line bridge. (If the alarm panel was connected to a multi-pair phone line with

line seizure, the line-seizure pair can be used as a phone connection between the

panel and a phone jack near the customer’s router)

®5200

CONNECTIONS USED

LAN (RJ45 included) .................... Connection to an internet router

PHONE (RJ11) ............................. Connection to alarm system

POWER ........................................ Power adapter connection or 12V DC power

1. Connect one end of an RJ45 Ethernet cable to the “LAN” port of the 5200 and

connect the other end to the Internet Router or Modem in the premises

NOTE: THE 5200 MAY BE LOCATED BY THE ALARM SYSTEM OR BY THE

ROUTER. ADDITIONAL CABLING, NOT INCLUDED, MAY BE NECESSARY.

2. Connect the power adapter to the “POWER” and plug the adapter into a wall outlet.

The 5200 may also use other sources of 12V DC power such as an alarm system

or battery instead of the included transformer. The 5200 will use as much as 300mA

when the device is communicating an alarm signal.

3. Conguration and registration of the device may take 2 minutes. Do not proceed

until the LED on the right is lit steady green with an occasional ash of amber.

NOTE: DO NOT POWER CYCLE THE 5200 DURING SYSTEM BOOT UP.

4. Connect the alarm system to the “PHONE” port of the 5200 using a standard two-

wire RJ11 cord (only tip & ring required).

5. IF using an RJ31X connection, use the in-line adapter and cord included with the

5200 (which will close the Tamper Loop)

a. Plug the short black cord extending from the in-line adapter into the “PHONE”

port on the 5200

b. Plug the RJ31X cord into the opposite end of the adapter

c. RJ11 cable into the port “PHONE”

BROADBAND

ALARM COMMUNICATOR

ACTIVATION

1. Activate the unit on the Uplink Dealer Portal with the full ten digit unit serial number.

The unit serial number begins with “B” and is found on the box label and device label.

a. Enter the unit name and tracking number for your reference

b. Enter the Panel make and model connected to the unit

c. Select the panel test interval: none/daily/weekly

d. Select service class: Standard or Two-way voice Verication System

e. Select Central Station receiver type: Contact ID dial-up or IP

NOTE: MUST BE CONTACT ID DIAL UP FOR TWO-WAY VOICE.

f. Enter a Central Station Receiver Phone Number

• This will override any receiver phone number in the alarm panel

• This number will be used if Contact ID over IP fails

g. Enter the Central Station account number

• This will override any in the alarm panel

h. Internet Connection Fault Notications

• Select Notify on Internet Connection Lost: Yes/No

• Select Notify on Connection Restoral: Yes/No

2. To test the unit’s registration status, select Send Status Request Signal from the “Test”

tab on the Uplink Dealer web site. View device registration status.

®5200

NETWORK CONFIGURATION

All settings in the 5200 can be changed by plugging a standard touchtone telephone

into the PHONE port and using a simple voice prompt menu. To access the menu,

follow these steps.

Unplug your alarm system from the 5200 and plug in a touchtone telephone. The

phone should connect to the PHONE port on the 5200.

Pick up the phone, and whether or not you hear dial tone, press *** (press * three

times on the phone).

You will hear a voice prompt: “Enter a menu option.”

Enter any of the following commands. After entering a new setting, such as changing

the IP address, press # to return to the main menu.

To do this Press Then press this Notes

Check or change the

gateway address

The voice will read off the

adapter’s current IP address. Type

in a new IP address if a static

address is desired, using 3-digit

octets. For example, to set the IP

address as 192.168.1.20, enter

“192168001020”, then press #.

Toggle between static

and dynamic IP mode

Check or change

the adapter’s current

IP address

Check or change the

network mask (subnet)

9, then # to return to

the main menu

The voice will read off the adapter’s

current subnet. Type in a new

subnet if desired, using 3-digit

octets. For example, to set the

subnet address as 255.255.255.0

enter “255255255000”, then press #.

The voice will read off the adapter’s

gateway. Type in a new gateway if

desired, using 3-digit octets. For

example, to set the gateway as

192.168.1.1, enter “192168001001”,

then press #.

In order to change the IP

address, the adapter must

be set to static IP mode rst.

The adapter must be set to

static IP mode rst.

The adapter must be set to

static IP mode rst.

BROADBAND

ALARM COMMUNICATOR

DIALING THE ALARM SYSTEM

FOR TOUCH-TONE PHONE

REMOTE CONTROL & UPLOAD

AND DOWNLOAD OVER DIAL UP

CONNECTION

Dial-up touch-tone remote control of alarm systems is possible for most

systems that support the function.

To dial an alarm system connected to the 5200, dial 770-944-4601, wait for a

second dial-tone, and dial the last nine digits of the 5200 unit/serial number.

Follow the directions in the alarm system manual for next steps and commands.

Dial-up uploading and downloading of alarm systems is possible for most

systems that support the function.

To dial an alarm system connected to the 5200, dial 770-944-4601, wait for a

second dial-tone, and dial the last nine digits of the 5200 unit/serial number. The

downloader entry for the phone number would be “7709444601,,,, (nine digit unit/

serial number)”.

®5200

TROUBLESHOOTING

Environments with VoIP phone service

If the existing 5200 is connected directly to a single port cable or DSL modem,

then disconnect it, and connect it to a router instead. The router should be the

only device connected directly to the cable or DSL modem. If the customer’s VoIP

phone service no longer works after doing this, then the VoIP provider will need to

assist you or the customer in reconguring their device to work with a router.

Check that all wires are connected and secure.

Unplug then plug back in the Alarm Broadband Adapter’s power cord, Ethernet

cord, and phone cord. Make sure that the Ethernet cord is plugged into an

open Ethernet port on your router or wireless bridge, and that the phone cord is

connected to the Phone jack port and the phone jack on your alarm system.

If you have assigned a static IP address to the Alarm Broadband Adapter,

make sure the address is not already in use.

By default, the 5200 automatically requests an IP address via DHCP. In most

cases, we recommend leaving the adapter set for DHCP. In some unusual

network congurations, it may be necessary to set the 5200 to use a static IP

instead. If two devices on your customer’s network have the same IP address,

then both devices will frequently lose their connection to the Internet. If you

have set a static IP address for the 5200, and you believe another device has the

same IP address, then change the IP address of the 5200. Every device on your

customer’s network should have its own unique IP address.

Update the router rmware.

It is important that the customer’s router is using the latest rmware provided

by its manufacturer. Router rmware can usually be downloaded from the

manufacturer’s website, and installed using the router’s web interface. Your

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