4
Gateway, and DNS server data to make sure they are correct. If the information is not correct, click Release
All and then click Renew All.
Windows NT, 2000, XP, or 2003 Server Users:
Click Windows Start and then Run. Type cmd and click OK. At the DOS prompt, type ipconfig /all. Check the
IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If the infor-
mation is not correct, type ipconfig /release and press ENTER. Then, type ipconfig /renew and press ENTER.
If you are still unable to connect to the USR8200 Firewall/VPN/NAS, refer to the ping procedure in the User
Guide on the Installation CD-ROM.
Linux Users:
Login into the system as a super-user, by entering su at the prompt. Type ifconfig to display the network
devices and allocated IP’s. Type pump -i dev, where dev is the network device name. Type ifconfig again to
view the new allocated IP address. Some of the newer Linux distributions may not include "pump." If this is
the case, you will need to restart your network.
Possible Solution:
You need to verify the connection setting of your Web browser and that the HTTP Proxy feature of your Web
browser is disabled. You need to do this so that your Web browser can read the configuration pages inside your
USR8200 Firewall/VPN/NAS. Launch your Web browser.
Internet Explorer users: Click Tools, Internet Options, and then the Connections tab. Select Never dial a
connection, click Apply, and then click OK. Click Tools again, then click Internet Options. Click the Connec-
tions tab, and click the LAN Settings button. Clear all the check boxes and click OK. Click OK.
Netscape Navigator users: Click Edit, Preferences, and then double-click Advanced in the Category window.
Click Proxies, select Direct connection to the Internet, and then click OK. Click Edit again, then click Prefer-
ences. Under Category, double-click Advanced, then click Proxies. Select Direct connection to the Internet
and click OK.
I don’t know what type of devices I can use with the USR8200 Firewall/VPN/NAS’s USB or Firewire ports.
Possible Solution:
The USB and FireWire ports on the USR8200 Firewall/VPN/NAS can only be used to connect USB printers or
USB or FireWire storage class devices, such as hard drives. USB or FireWire modems, scanners, or digital cam-
eras cannot be connected to the USR8200 Firewall/VPN/NAS. The USB ports and FireWire port on the USR8200
Firewall/VPN/NAS can be used with multiple hard drives, but not used as additional connections to the same
device.
I can’t access the Internet.
Possible Solution:
Make sure the power cord and all the Ethernet cables are connected correctly. This includes the cables connect-
ing the USR8200 Firewall/VPN/NAS, the modem, and all the computers. Press the reset button located on the
back of the Secure Storage Router. The PWR LED will turn amber, the WAN LED will blink, and the USB1, USB2,
and 1394 LEDs will turn on and off in sequence. When the USB1, USB2, and 1394 LEDs are all green, release the
Reset button. This will reset the USR8200 Firewall/VPN/NAS to the factory default settings. Launch your Web
browser and type http://usr8200 to access the Web-based Management. This should allow you to manually
assign a new password. If you are still unable to access the Internet, refer to the Troubleshooting Ping Proce-
dure section in the User Guide on the U.S. Robotics Installation CD-ROM and refer to the documentation for
your modem.
I do not know how to configure the TCP/IP protocol to work with the USR8200 Firewall/VPN/NAS and I need
to know if my IP address is Static or Dynamic.
Possible Solution:
If you have cable or DSL service, you most likely have a Dynamic IP address. You should always check with your
service provider to verify this information, since some providers will assign Static IP addresses. If you have a
Dynamic IP address, select Dynamic IP Address in the WAN Setup area of the Configuration Utility and the
USR8200 Firewall/VPN/NAS will automatically obtain the information it needs from your service provider.
