Vaillant UniSTOR VIH SW GB 500 BES Bedienungsanleitung

en Operating instructions

uniSTOR

VIH RW GB 500 BES

VIH RW GB 800 BES

0020235302_03 - 08.07.2022

2Operating instructions 0020235302_03

Operating instructions

Contents

1 Safety ............................................ 3

1.1 Intended use .................................. 3

1.2 General safety information............. 3

2 Notes on the documentation ...... 5

2.1 Observing other applicable

documents ..................................... 5

2.2 Storing documents......................... 5

2.3 Validity of the instructions .............. 5

2.4 Benchmark..................................... 5

3 Product description..................... 6

3.1 Serial number ................................ 6

3.2 Information on the data plate ......... 6

3.3 CE marking .................................... 6

3.4 Hot Water Association ................... 6

4 Function........................................ 6

4.1 Setting the domestic hot water

temperature ................................... 6

4.2 Switching off the hot water

generation...................................... 6

5 Troubleshooting .......................... 6

5.1 Detecting and eliminating faults..... 6

6 Care and maintenance ................ 7

6.1 Maintenance .................................. 7

6.2 Caring for the product .................... 7

7 Decommissioning........................ 7

7.1 Temporarily decommissioning

the product..................................... 7

7.2 Permanently decommissioning

the product..................................... 7

8 Recycling and disposal............... 7

9 Guarantee and customer

service .......................................... 7

9.1 Guarantee...................................... 7

9.2 Customer service........................... 8

Appendix ................................................. 9

A Troubleshooting .......................... 9

Index ...................................................... 10

0020235302_03 Operating instructions 3

1 Safety

1.1 Intended use

There is a risk of injury or death

to the user or others, or of dam-

age to the product and other

property in the event of im-

proper use or use for which it

is not intended.

The product is intended as a

system component for domestic

hot water generation and stor-

age for closed central heating

installations.

Intended use includes the fol-

lowing:

–observance of the operating

instructions included for the

product and any other install-

ation components

–compliance with all inspection

and maintenance conditions

listed in the instructions.

This product can be used by

children aged from 8 years

and above and persons with

reduced physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the product in a safe way

and understand the hazards in-

volved. Children must not play

with the product. Cleaning and

user maintenance work must

not be carried out by children

unless they are supervised.

Any other use that is not spe-

cified in these instructions, or

use beyond that specified in this

document, shall be considered

improper use. Any direct com-

mercial or industrial use is also

deemed to be improper.

Caution.

Improper use of any kind is

prohibited.

1.2 General safety

information

1.2.1 Installation by skilled

tradesmen only

The installation, inspection,

maintenance and repair of the

product, as well as the gas ratio

settings, must only be carried

out by a competent person.

1.2.2 Danger caused by

improper operation

Improper operation may present

a danger to you and others, and

cause material damage.

▶Carefully read the enclosed

instructions and all other ap-

plicable documents, particu-

larly the "Safety" section and

the warnings.

▶Only carry out the activities

for which instructions are

provided in these operating

instructions.

4Operating instructions 0020235302_03

1.2.3 Risk of death due to

changes

to the product or the

product environment

▶Never remove, bridge or

block the safety devices.

▶Do not tamper with any of the

safety devices.

▶Do not damage or remove

any tamper-proof seals on

components.

▶Do not make any changes:

–The product itself

–The water and electricity

supply lines

–to the expansion relief valve

–to the drain pipework

–to constructional condi-

tions that may affect the

operational reliability of the

product

1.2.4 Risk of injury and

material damage due to

maintenance and repairs

carried out incorrectly or

not carried out at all

▶Never attempt to carry out

maintenance work or repairs

on your product yourself.

▶Faults and damage should be

immediately eliminated by a

competent person.

▶Adhere to the maintenance

intervals specified.

1.2.5 Risk of burns or scalding

caused by hot parts

Parts of the product become hot

during operation.

▶Only touch the product and its

parts once these have cooled

down.

1.2.6 Risk of material damage

caused by frost

▶Ensure that the heating in-

stallation always remains in

operation during freezing con-

ditions and that all rooms are

sufficiently heated.

▶If you cannot ensure the oper-

ation, have a competent per-

son drain the heating installa-

tion.

0020235302_03 Operating instructions 5

2 Notes on the

documentation

2.1 Observing other applicable

documents

▶Always observe all operating instruc-

tions enclosed with the installation com-

ponents.

2.2 Storing documents

▶Store these instructions and all other

applicable documents for further use.

2.3 Validity of the instructions

These instructions apply for the following

only:

Product article number

VIH RW GB 500

BES

0010019228

VIH RW GB 800

BES

0010019229

2.4 Benchmark

Vaillant is a licensed member of the

Benchmark Scheme which aims to im-

prove the standards of installation and

commissioning of domestic heating and

hot water systems in the UK and to en-

courage regular servicing to optimise

safety, efficiency and performance.

Benchmark is managed and promoted

by the Heating and Hotwater Industry

Council. For more information visit

www.benchmark.org.uk.

▶Please ensure that the installer has fully

completed the Benchmark Checklist on

the inside back pages of the installation

instructions supplied with the product

and that you have signed it to say that

you have received a full and clear ex-

planation of its operation. The installer

is legally required to complete a com-

missioning checklist as a means of

complying with the appropriate Build-

ing Regulations (England and Wales).

All installations must be notified to Local

Area Building Control either directly or

through a Competent Persons Scheme.

A Building Regulations Compliance Certi-

ficate will then be issued to the customer

who should, on receipt, write the Notifica-

tion Number on the Benchmark Checklist.

This product should be serviced regularly

to optimise its safety, efficiency and per-

formance. The service engineer should

complete the relevant Service Record on

the Benchmark Checklist after each ser-

vice.

The Benchmark Checklist will be required

in the event of any warranty.

6Operating instructions 0020235302_03

3 Product description

3.1 Serial number

You can find the serial number on the

identification plate (1), which is located on

the cylinder below the electronics box.

3.2 Information on the data plate

The data plate is attached to the product at

the factory.

The data plate keeps record of the country

in which the product is to be installed.

This product meets the requirements of

standard EN 12897:2016.

3.3 CE marking

The CE marking shows that the products

comply with the basic requirements of the

applicable directives as stated on the de-

claration of conformity.

The declaration of conformity can be

viewed at the manufacturer's site.

3.4 Hot Water Association

Vaillant is a full member of the Hot Water

Association and promotes the scheme

in association with its cylinder range.

Details are available on the web site

www.vaillant.co.uk

4 Function

4.1 Setting the domestic hot water

temperature

Condition: With control

▶Observe the instructions for the control.

Depending on the control, you can set

the domestic hot water temperature on

the control.

Condition: Without control

▶Consult your competent person to ad-

just the domestic hot water temperature

on the cylinder.

4.2 Switching off the hot water

generation

▶Switch off the heat generator or the hot

water generation at the heat generator

or at the controller.

5 Troubleshooting

5.1 Detecting and eliminating

faults

▶If problems occur whilst operating the

product, you can carry out certain self-

checks with the aid of the table in the

appendix.

0020235302_03 Operating instructions 7

Troubleshooting (→Page 9)

▶If the product is not functioning cor-

rectly, even though you have checked

the points listed in the table, con-

tact a competent person to carry out

troubleshooting.

6 Care and maintenance

6.1 Maintenance

An annual inspection of the product carried

out by a competent person is a prerequis-

ite for ensuring that the product is perman-

ently ready and safe for operation, reliable,

and has a long working life.

6.2 Caring for the product

▶Clean the casing with a damp cloth and

a little solvent-free soap.

▶Do not use sprays, scouring agents,

detergents, solvents or cleaning agents

that contain chlorine.

7 Decommissioning

7.1 Temporarily decommissioning

the product

▶Temporarily decommission the product

only if there is no risk of frost.

▶Switch off the heat generator or the hot

water generation at the heat generator

or at the controller.

7.2 Permanently decommissioning

the product

▶Employ a competent person to perman-

ently decommission the product.

8 Recycling and disposal

▶The competent person who installed

your product is responsible for the dis-

posal of the packaging.

Disposing of the product

If the product is labelled with this

mark:

▶In this case, do not dispose of the

product with the household waste.

▶Instead, hand in the product to a collec-

tion centre for waste electrical or elec-

tronic equipment.

Disposing of batteries

If the product contains batteries that

are labelled with this mark:

▶In this case, dispose of the batteries at

a collection point for batteries.

◁Prerequisite: The batteries can be

removed from the product without

causing any destruction. Otherwise,

the batteries are disposed of to-

gether with the product.

▶In accordance with the legal regula-

tions, used batteries must be returned

since batteries may contain substances

that are harmful to health and the envir-

onment.

9 Guarantee and customer

service

9.1 Guarantee

Vaillant provide a full parts and labour

guarantee for this appliance - please see

guarantee card for details.

The appliances must be installed in ac-

cordance with The Water Regulations of:

–England and Wales: Water (supply and

fittings) Regulations 1999 within Eng-

land and Wales

–Scotland: The Water Byelaws

8Operating instructions 0020235302_03

–Eire: Compliance with IS standards and

Local Council regulations

Compliance with the Building regulations:

–England and Wales

–Scotland

–Northern Ireland

–Eire

Terms and conditions apply to the guaran-

tee, details of which can be found on the

guarantee registration card included with

this appliance.

Failure to install and commission this ap-

pliance in compliance with the manufac-

turer’s instructions will invalidate the guar-

antee (this does not affect the customer’s

statutory rights).

9.2 Customer service

For contact details for our customer ser-

vice department, you can write to the ad-

dress that is provided on the back page, or

you can visit www.vaillant.co.uk.

0020235302_03 Operating instructions 9

Appendix

A Troubleshooting

Fault Solution

Leak at the product If possible, catch

the liquid in a vessel

and inform a com-

petent person.

Hot water temperat-

ure too low.

Check the hot water

temperature setting

on the controller

and check whether

the heat generator

has been switched

on. If the problem

persists, inform a

competent person.

Leak at the expan-

sion relief valve.

Inform a competent

person.

10 Operating instructions 0020235302_03

Index

Article number .......................................... 6

Battery ...................................................... 7

CE marking............................................... 6

Data plate ................................................. 6

Decommissioning .................................... 7

Permanently ......................................... 7

Disposal.................................................... 7

Documents ............................................... 5

Frost ......................................................... 4

Intended use............................................. 3

Isolator devices ........................................ 7

Maintenance......................................... 4, 7

Product

Permanently decommissioning ............ 7

Recycling.................................................. 7

Repair....................................................... 4

Serial number ........................................... 6

Setting the cylinder temperature .............. 6

Switching off ............................................. 7

Troubleshooting........................................ 6

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