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6. WARRANTY
As a manufacturer of catering equipment, Victor Manufacturing Ltd offers warranty on
all goods manufactured by the company and supplied by its United Kingdom
Distributors.
Victor Manufacturing Ltd is renowned for its reliability and Victor Manufacturing Ltd
provides on-site warranty in case of failure included in the purchase price, which covers
the costs of spare parts and labour on your Victor Manufacturing Ltd goods from the
date of invoice for a period of 12 months.
The Victor Manufacturing Ltd warranty does not affect any legal rights you have against
the person who supplied your Victor Manufacturing Ltd goods or any other legal right
against Victor Manufacturing Ltd under the laws of the United Kingdom – it is an addition
to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the Company’s standard
conditions of sale, a copy of which is available upon request.
Where the goods and components supplied by Victor Manufacturing Ltd are of the
company’s design and manufacture, Victor Manufacturing Ltd will make good any
defects in those goods provided Victor Manufacturing Ltd liability will be limited to the
following:
It is the purchaser’s responsibility to prove that the unit is under warranty, e.g. receipt of
purchase, invoice number, serial number, etc.
Damaged in transit claims must be reported in writing to the company within 3 days of
receipt for your claim to be validated. Damaged goods will not be replaced or repaired
if they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs prior to the commencement
of work. Work carried out on goods prior to authorisation will not be covered nor will any
resultant damage.
All warranty will be immediately invalidated if in the reasonable opinion of Victor
Manufacturing Ltd, unauthorised repairs or modifications have been made to the goods,
in the case of accident, misuse, or damage caused by improper installation and altered
or missing serial numbers. Victor Manufacturing Ltd will not provide warranty repairs if in
our opinion the problem resulted from externally caused damage, use outside the goods
specification, faults caused by inexperienced or non-approved repairers. All warranty
will be immediately invalidated if installation of equipment is not in accordance with
Victor Manufacturing Ltd installation instructions supplied.
Customer adjustments explained in the operating manual are not covered by Victor
Manufacturing Ltd on-site warranty. Assistance can be received by contacting the
warranty desk.
The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the
cost of repairs (parts and labour only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the warranty.
