Viessmann VITOCONNECT OPTO2 Bedienungsanleitung

Please file in Service Binder

for use by heating contractor

VITOCONNECT

Vitoconnect

Type OPTO2

Communication interface for remote monitoring and remote control of

heating systems over the internet, for the following user interfaces:

ViCare app

Vitoguide

Installation and Operating

Instructions

5840 711 - 01 06/2019

Product may not be exactly as shown

Read and save these instructions

for future reference.

IMPORTANT

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Safety

Safety Instructions

Please ensure that these instructions are read and

understood before commencing installation. Failure to

comply with the instructions listed below and details

printed in this manual can cause product/property

damage, severe personal

injury, and/or loss of life. Ensure all requirements below

are understood and fulfilled (including detailed information

found in manual subsections).

WARNING

Installers must follow local regulations with respect to

installation of carbon monoxide detectors. Follow the

Viessmann maintenance schedule of the boiler contained

in this manual.

Product documentation

Read all applicable documentation before commencing

installation. Store documentation near boiler in a

readily accessible location for reference in the future

by service personnel.

For a listing of applicable literature,

please see section entitled “Important

Regulatory and Installation Requirements”.

Warranty

Information contained in this and

related product documentation must

be read and followed. Failure to do

so renders the warranty null and void.

Licensed professional heating contractor

The installation, adjustment, service and maintenance

of this equipment must be performed by a licensed

professional heating contractor.

Please see section entitled

“Important Regulatory and Installation

Requirements”.

Operating and Service Documentation

It is recommended that all product documentation such

as parts lists, operating and service instructions be

handed over to the system user for storage.

Documentation is to be stored near boiler in a readily

accessible location for reference by service personnel.

Advice to owner

Once the installation work is complete, the heating

contractor must familiarize the system operator/

ultimate owner with all equipment, as well as safety

precautions/requirements, shutdown procedure, and

the need for professional service annually before the

heating season begins.

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Safety

Note:

The heating system and the operability of the message

channels must be checked at regular intervals.

To further increase the reliability of the heating system,

we recommend planning supplementary measures,

e.g. frost protection or monitoring for water damage.

Operational Safety

Vitoconnect facilitates communication over the Internet

between the following components and the Viessmann

server:

Vitotronic control unit (Optolink interface)

The functionality is only available if the following

conditions are met:

The Vitoconnect is connected to the Internet via a

Wi-Fi router.

Internet access must be available at all times.

The user has registered: see page 13.

For messages to be sent even in case of a power

failure, we recommend an uninterruptible power supply

for the Vitoconnect and the Wi-Fi router.

Liability

No liability is accepted for lost profit, missed savings,

or other direct or indirect consequential damage that

arises from the use of Vitoconnect, the Viessmann

server or the software, as well as for damage from

incorrect use.

In the event of any slightly negligent violation of

substantial contractual obligations which are deemed

essential for the purpose of complying with the subject

matter of the contract, liability is limited to damage

typical for the contract.

The limitation of liability is not applicable if the damages

were caused deliberately or with gross negligence or

if there is mandatory liability according to the law on

product liability.

Viessmann’s General Terms and Conditions of Sale of

apply; the latest version of these terms and conditions

is included in the current Viessmann price list.

For usage of ViCare or Vitoguide the respective data

protection regulations and terms of use apply.

Push notifications and e-mail services are services

provided by network operators for which Viessmann

does not accept any liability. In this respect the terms

and conditions issued by the relevant network operator

apply.

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

About these Installation Instructions

Take note of all symbols and notations intended to draw attention to potential hazards or important product

information. These include “WARNING”, “CAUTION”, and “IMPORTANT”. See below.



IMPORTANT

Warnings draw your attention to the presence of

potential hazards or important product information.

Cautions draw your attention to the presence of

potential hazards or important product information.

Helpful hints for installation, operation or maintenance

which pertain to the product.

This symbol indicates that additional, pertinent

information is to be found.

This symbol indicates that other instructions must

be referenced.

WARNING

Indicates an imminently hazardous situation which,

if not avoided, could result in death, serious injury

or substantial product/property damage.

CAUTION

Indicates an imminently hazardous situation which,

if not avoided, may result in minor injury or product/

property damage.

Intended Use

General

In keeping with the intended use, Vitoconnect products

should be installed and operated exclusively in conjunction

with the electronic control units and controllers of the

Viessmann heat generators supported for this purpose.

Vitoconnect products are designed for operation in

buildings used for residential and business purposes only.

Misuse of the appliances is prohibited and will result in

exclusion of liability (e.g. commercial or industrial use for

a purpose other than for control and regulation).

Compliance is required with the installation, service and

operating instructions supplied with the product and

provided online.

Vitoconnect products are to be used exclusively for

monitoring, operation and optimization of the systems,

using the user and communications interfaces defined in the

printed material of the product. For the communications

interfaces, it must be ensured on-site that for all the

transmission media used, the system requirements

defined in the product documents are met at all times

(e.g. the required Wi-Fi connection to a Wi-Fi router).

For voltage supply, only the components specified for

this purpose may be used (e.g. wall power supplies).

Note: The appliances are designed exclusively for

domestic or domestic-like use, i.e. even

uninstructed persons can safely operate them.

Vitoconnect OPTO2 Installation and Operating

Page

Table of Contents

Safety

General

Preparing for Installation

Installation

Commissioning

Operating

Troubleshooting

Maintenance

Parts

Specification

Safety Instructions .....................................................2

Operational Safety......................................................3

Liability .....................................................................3

About these Instructions .............................................4

Intended Use .............................................................4

Product Information....................................................6

Data Connections with Vitoconnect, Type OPTO2..........6

Operation using the ViCare app....................................6

Vitoguide (for contractors only) ......................................6

System Requirements .................................................7

Vitoconnect Installation ..............................................8

Ranges .....................................................................8

Overview Steps for Installation and Commissioning ........9

Installing the Vitoconnect Wall Bracket .........................9

Connection of the OPTO2 .........................................10

Display and Operating Elements .................................11

Checking the Network Settings ..................................13

Registering the User and Setting up the Heating System .13

Access Point Mode...................................................14

Measures for Troubleshooting ....................................15

Restart the Vitoconnect ............................................16

Resetting to Factory Settings.....................................16

Maintenance Mode ...................................................17

Setting up the Wi-Fi after Replacing the Router ............17

Software Update......................................................17

Maintenance............................................................17

Cleaning..................................................................17

Parts List.................................................................18

Specification............................................................19

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Product Information

Vitoconnect is a wall-mounted Internet interface that

communicates with the boiler control unit of the heat

generator.

Using an Optolink interface, the Vitoconnect

type OPTO2 can be used for single-boiler systems

without any downstream heating circuits.

The Vitoconnect enables remote operation of heating

systems over the Internet. For settings and queries the

ViCare app is used. A qualified contractor can

alternatively control the heating system via Vitoguide.

Data Connections with Vitoconnect, Type OPTO2

Legend

AHeat generator with control unit

BOptolink connecting cable

CVitoconnect, type OPTO2

DWi-Fi signal

EWi-Fi router (provided by the user)

FSecure Internet connection to the Viessmann server

GViessmann Server

HMobile network

Wi-Fi connection

ISmartphone

In conjunction with heat generators with Optolink interface only

Operation using the ViCare app

With the ViCare app you can operate the heating system

remotely over the Internet.

For further information go to www.vicare.info or the

App Store or Google Play Store.

Preparing for Installation

Heat generator

Wall mounted or storage

combi boilers

Floor standing boilers Solid fuel boilers

Supported control units

Vitotronic 200, type

HO1

HO1A

HO1B

Vitotronic 200, type

KW2

KW6B

Vitotronic 300, type

KW3

Vitoligno 300-C with Ecotronic and software version 2.12

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Vitoguide (for contractors only)

Your heating system allows remote monitoring by your

contractor, once you have granted the required Service

clearance.

For further information go to:

www.viessmann.com/vitoguide or the App Store or

Google Play Store.

System Requirements

Preparing for Installation

Supported control units

Current overview of the control units supported:

go to www.viessmann.com/vitoconnect.

IP network system requirements

Wi-Fi router with activated Wi-Fi. The Wi-Fi router

must be protected by a sufficiently secure WPA2

password. Unencrypted connections of the Vitoconnect

to the Wi-Fi router are discouraged.

Internet connection with “flatrate” (fixed charge with

unlimited time and data) with high availability, i.e.

the Vitoconnect is permanently connected to the

Viessmann server.

Network (Wi-Fi) with dynamic IP addressing (DHCP,

delivered condition); have an IT professional check

this before commissioning; set up if required.

Define the routing and security parameters for the IP

network (LAN): open port 80, port 123, port 443 and

port 8883 for directly outgoing connections. Have an

IT professional check this on-site before commissioning;

set up if required.

Note: During operation, Vitoconnect sets up a secure

Internet connection to the Viessmann server.

Connections of the Vitoconnect with other servers

are not possible.

User account

Regardless of the operating unit, the Vitoconnect

requires a valid user account for the Viessmann server.

This account is registered automatically at the time of

commissioning via the ViCare app: see page 18.

Operating unit for ViCare app

The ViCare app supports end devices running one of

the following operating systems:

Apple iOS

Google Android

Note:

Compatible versions: see the App Store or Google Play.

For more information go to www.vitodata.info.

Message destinations

End device for receiving email, for example computer,

smartphone or tablet PC.

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Vitoconnect Installation

Preparing for Installation

Wall mounted indoors installation only

The installation location must be dry and frost-free.

Ensure ambient temperatures between 41 and 104°F

(+5 and +40°C).

Distance from the heat generator min. 1 ft. (0.3 m) and

max. 8 ft. (2.5 m)

120 V/60 Hz outlet max. 5 ft. (1.5 m) from the

installation site

Internet access with an adequate Wi-Fi signal

Note: The Wi-Fi signal can be strengthened with a

commercially available Wi-Fi repeater.

Note:

Observe the lengths of the supplied connecting

cables when selecting the installation site.

Keep the distance between the Vitoconnect and the

Wi-Fi router as small as possible to ensure a good

Wi-Fi connection.

Connecting cables Length

Wall power supply with

connecting cable

5 ft. (1.5 m)

Optolink connecting cable

to connect the Vitoconnect

to the boiler control unit

10 ft. (3 m)

Ranges

The range of Wi-Fi connections can be reduced by walls,

ceilings and furniture. The strength of the Wi-Fi signal

gets reduced and reception can be disturbed.

Reduction of the range:

Wi-Fi signals get attenuated on the way from the

transmitter to the receiver, for example, through the

air and when penetrating walls.

Wi-Fi signals are reflected by metallic parts,

for example, reinforcement in walls, metal foils of

heat insulation and metallized thermo-glass for heat

insulation.

Wi-Fi signals are cut off by supply blocks and lift

shafts.

Wi-Fi signals are disturbed by devices that also work

with high-frequency signals. Keep a distance of at least

6.5 ft. (2 m) to the following devices:

– Computers

– Audio and video systems

– Radio signals

– Electronic transformers

– Ballasts

Note: We recommend keeping the distance between the

Vitoconnect and the Wi-Fi router as small as possible

to ensure a good Wi-Fi connection.

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Overview Steps for Installation and Commissioning

Installation

Work steps Responsible party Type OPTO2 on page

Installation

1 Check the system requirements. Heating contractor

IT professional

2 Install the wall bracket for the Vitoconnect. Heating contractor

IT professional

3 Connect the Vitoconnect to the heat generator. Heating contractor

IT professional

4 Insert the Vitoconnect in the wall bracket. Heating contractor

IT professional

5 Set up the Vitoconnect power supply connection. Heating contractor

IT professional

Commissioning

1 Check the network settings. IT professional 13

2 Register the user and set up the heating system. Heating contractor

System operator

Installing the Vitoconnect Wall Bracket

1. Remove the front cover from the back plate.

2. Drill a hole for the wall plug using a 7 3/16 in. (5 mm)

drill.

3. Insert the wall plug.

4. Mount the back plate to the wall.

5. Snap the front cover to the back plate.

5840 711 - 01

Vitoconnect OPTO2 Installation and Operating

Installation

Connection of the OPTO2

Legend

AUSB connector

BOptolink connector

CFault display

DOptolink interface

EOperation indicator

FBarrel power connector

GWall power supply

Vitoconnect bottom view 1. Insert the USB plug Aof the Optolink/USB connecting

cable into connection of the Vitoconnect.

2. Connect the Optolink plug Bof the Optolink/USB

connecting cable with the Optolink interface at the

control unit of the heat generator.

Connection to the heat generator

Operating instructions of the heat generator

The wall power supply must be located in the vicinity of

the appliance and be freely accessible.

1. Insert the barrel connector of the wall power supply

into the connection Eof the Vitoconnect.

2. Insert the wall power supply Gfor Vitoconnect into

the socket.

1. Insert the AC plug into the power supply until it locks

in place.

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