6
ENGLISH
TROUBLE SHOOTING
If you experience a problem, you should narrow down if the problem is with a faulty
cable, or a faulty snap-in module. For example, if you cannot get the VGA output of
your computer to work:
1. Test a short 2m VGA cable between the projector and computer to make sure
it is working
2. Cut one end off the same cable, strip back wires, and attach to the
techconnect module.
If the image is now displayed, the problem is with your long cable and you should
replace it. If the problem persists, you have either wired the wrong cables to the
wrong terminals, or the module is faulty.
WARRANTY
This product comes with a 2-year return to base warranty, effective from the date of
purchase. This warranty applies only to the original purchaser and is not transferable.
For the avoidance of doubt, this will be taken from the information held by the
appointed national distributor at the point of sale. The liability of the manufacturer
and its appointed service company is limited to the cost of repair and or replacement
of the faulty unit under warranty, except for death or injury (EU85/374/EEC). This
warranty protects you against the following:
• Failure of any snap-in components
• Failure of cables if reported within 24 hours of purchase.
• Corrosion if reported within 24 hours of purchase.
If you find you do have a problem with this product, you should contact the AV reseller
you purchased this product from. The original purchaser is responsible for shipment of
the product to the manufacturer’s appointed service centre for repair.
We will endeavour to return repaired units within 5 working days, however this
may not always be possible in which case it will be returned as soon as practically
possible. In line with our WEEE commitments, the manufacturer endeavours to replace
the faulty parts of the product rather than replacing the whole unit. This warranty does
not protect this product against faults caused by abuse, misuse, incorrect installation,
unstable or faulty power input, which might be caused by ignoring the guidelines set
out in this manual.
If failure is not covered by this warranty, the owner will be given the option to pay for
labour and parts to repair the unit at the service company’s standard rate.
