9
TM-IFP_manual_en
WARRANTY
This product comes with a 2-year return to base warranty, effective from the date of purchase.
This warranty applies only to the original purchaser and is not transferable. For the avoidance of
doubt, this will be taken from the information held by the appointed national distributor at the
point of sale. The liability of the manufacturer and its appointed service company is limited to
the cost of repair and or replacement of the faulty unit under warranty, except for death or
injury (EU85/374/EEC). This warranty protects you against the following:
•Faulty welds resulting in the product not safely performing its task within the recommended
SWL (safe working load).
•Poor finishing resulting in the product not being able to be assembled.
•External corrosion if identified within 24 hours of purchase. The inside of the pipe is not
powder-coated, so light corrosion may develop over time. This is normal and does not
adversely affect the load-bearing capability of the product, therefore it is not covered in this
warranty.
If you find you do have a problem with this product, you should contact the AV reseller you
purchased this product from. The original purchaser is responsible for shipment of the product
to the manufacturer’s appointed service centre for repair. We will endeavour to return repaired
units within 5 working days, however this may not always be possible in which case it will be
returned as soon as practically possible. This warranty does not protect this product against
faults caused by abuse, misuse, or incorrect installation which might be caused by ignoring the
guidelines set out in this manual. If failure is not covered by this warranty, the owner will be
given the option to pay for labour and parts to repair the unit at the service company’s standard
rate.
LEGAL DISCLAIMER: Because we are committed to improving our products, the details above
may change without prior warning. This User Manual is published without warranty and any
improvements or changes to the User Manual necessitated by typographical errors, inaccuracies
of current information, or improvements to programs and/or equipment, may be made at any
time and without notice. Such changes will be incorporated into new editions of the User
Manual.
